Terrible customer service from Jansport Europe GBP
Absolutely awful service from Jansport Europe GBP. I really regret ordering through them. I placed the order on 19th August 2026 for a school bag for my daughter. The £42.99 was taken from my account and I received email confirmation. But then the order was lost by FedEx and it never left The Netherlands (according to the tracking system on FedEx web site). Jansport Europe GBP have been completely silent and have not communicated back to me on the numerous messages I have sent them.
I am now in contact with Jansport US to see if they can help me in any way.






