James Oro Eyewear Anmeldelser 202

TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I ordered two pairs of glasses from James Oro and ended up returning both—one because the style just didn’t look right, and the other because the frames were too heavy to wear comfortably on a trip.... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Great glasses. I have a big head so they have frames that work well. Easy company to work with, even returns and exchanges. I get lots of compliments on them and send them to Lensabl for prescription... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

I like this company. I bought two different pairs of glasses from them and I love them. Delivery is fast. The frames I bought are great and the quality is excellent. I had my prescription placed on my... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

Not only does this company have excellent products, but their customer service is the best! Very fast responses and excellent resolution to the issue. I already have many pairs of sunglasses from Jame... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Solbrillebutik

Skrevet af virksomheden

Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.


Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

202 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 83 % af deres negative anmeldelser

Det tager typisk over 1 måned at svare

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Great quality

Great quality

25. november 2024
James Oro Eyewear-logo

Besvarelse fra James Oro Eyewear

Hi. Thank you for taking the time to leave us a 5-star review. We appreciate you choosing us for your eyewear needs.

Bedømt til 5 ud af 5 stjerner

Great quality products

Great quality products

25. november 2024
James Oro Eyewear-logo

Besvarelse fra James Oro Eyewear

Hi Gladys, thank you very much for your review of our frames. We are happy to hear you were satisfied with your purchase.

Bedømt til 2 ud af 5 stjerner
James Oro Eyewear-logo

Besvarelse fra James Oro Eyewear

Hi Tae, we sincerely apologize for the mix-up. I see that we were able to rectify the issue by sending you a replacement pair of frames. Let us know if you have additional cares or concerns. We appreciate your business.

Bedømt til 5 ud af 5 stjerner

Excellent quality and service

Excellent quality and service

25. november 2024
James Oro Eyewear-logo

Besvarelse fra James Oro Eyewear

Hi Sanya, Thank you for your recent purchase from James Oro. We appreciate the time you took out of your schedule to write a review.

Bedømt til 5 ud af 5 stjerner

Sunglasses are exceptional

Sunglasses are exceptional. Very well made just as nice if not better than any other high-end designer brand. I highly recommend James Oro glasses .

25. oktober 2024
James Oro Eyewear-logo

Besvarelse fra James Oro Eyewear

Thank you David! We appreciate your feedback and support. Our team is committed to delivering high-quality service, and your feedback is a great encouragement to us. We look forward to serving you again!

Bedømt til 1 ud af 5 stjerner

Purchased a pair of Serpant gold

Purchased a pair of Serpant gold. They broke after wearing a few times. I emailed them about this but they never responded. I wouldn’t recommend them

16. oktober 2024
Uopfordret anmeldelse
James Oro Eyewear-logo

Besvarelse fra James Oro Eyewear

Hi Eugene, We're sorry to hear that your frames broke after wearing them a few times. We emailed you for a photo so that we can honor our one-year warranty, but we never heard back. Please contact us help@jamesoro.com so we can address this issue and get you a replacement as soon as possible. We're grateful for your feedback and will use it to improve our business.

Bedømt til 1 ud af 5 stjerner

Mis lentes aun no han sido entregados

Mis lentes aun no han sido entregados en mi domicilio y ustedes me envian un mail diciendo que llegaron. Necesito saber donde estan y cuando van a llegar

25. september 2024
James Oro Eyewear-logo

Besvarelse fra James Oro Eyewear


Hola Francisco,

Gracias por su reciente pedido de James Oro. Procesamos un reembolso porque usted declaró que no recibió su pedido, que el mensajero dijo que lo entregó

Bedømt til 1 ud af 5 stjerner

Never received my order

Never received my order. Very bad customer service

19. august 2024
James Oro Eyewear-logo

Besvarelse fra James Oro Eyewear

Hi Anahit, Thank you for your review. Sorry that you did not receive package even though the courier stated it was delivered. However,
as a customer service courtesy, we issued a refund for the order.

Bedømt til 1 ud af 5 stjerner

The worst customer service and business…

The worst customer service and business, i placed an order and after a week someone send an email stating that they had to move from their supply warehouse all of a sudden so the shipment was delayed and after 4 days I contacted them and i was told once again that it will be shipped in a day or two and if I didn’t wanna wait i should cancel my order . Do not get mislead.

27. juni 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I bought the capo frames for…

I bought the capo frames for prescription glasses that I need and james oro redirected me to Lansebl website which I believe it's the company who will make the prescription lenses but since the 7th of this month I haven't receive an order number or anything ..they also were suppose to contact me about my RX because I was trying to upload a picture of the RX but their website won't let me. I specify to contact me either james oro or lansebl and they haven't do it yet. By the way, I try to contact lansebl by Facebook and they block me.

7. februar 2024
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Total James Oro Disappointment

Like many others, I was initially captivated by their captivating advertising campaign. The glasses arrived neatly packaged in an appealing box, but upon closer inspection, I noticed that the gold accents at the end of the arms were missing. While this seemed like a minor issue, I decided to reach out to the customer service team for an exchange. Unfortunately, my experience took a turn for the worse.

The customer service representative I spoke with was already in a noticeably agitated state, and unfortunately, she directed her frustration towards me. Instead of acknowledging the mistake and offering a solution, she placed the blame on me, insisting that I had ordered the wrong glasses. Despite my attempts to avoid an argument, I simply requested an exchange. To my dismay, she informed me that the return time period had already passed. I expressed my confusion, as I had only received the glasses a few days prior. In response, she abruptly asked if there was anything else she could assist me with and abruptly ended the call.

Needless to say, this is not a company that one should consider purchasing from, unless they enjoy being deceived, verbally attacked, and rudely dismissed. Such behavior ultimately leads to the downfall of businesses. I have no intention of ever ordering from James Oro again.

15. juni 2023
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scamming clients

I am submitting a review. I send a note to CEO.

——
Josh,

Again your restocking is misleading as you are hiding the specs.

What is the length and height of each Lense.

Everything should be displayed as done before so clients understand what they are buying

We saw you have reduced Lenses height and reason hidden the specs
on serpent collection.

I request you to update the site.

I still suggest you speak with me.
Set up a time for my feedback. You only. This is my final request

I have screen shots already taken .

17. september 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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