I ordered two pairs of glasses from James Oro and ended up returning both—one because the style just didn’t look right, and the other because the frames were too heavy to wear comfortably on a trip.... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I ordered two pairs of glasses from James Oro and ended up returning both—one because the style just didn’t look right, and the other because the frames were too heavy to wear comfortably on a trip.... Se mere
Virksomheden har svaret
Great glasses. I have a big head so they have frames that work well. Easy company to work with, even returns and exchanges. I get lots of compliments on them and send them to Lensabl for prescription... Se mere
Virksomheden har svaret
I like this company. I bought two different pairs of glasses from them and I love them. Delivery is fast. The frames I bought are great and the quality is excellent. I had my prescription placed on my... Se mere
Virksomheden har svaret
Not only does this company have excellent products, but their customer service is the best! Very fast responses and excellent resolution to the issue. I already have many pairs of sunglasses from Jame... Se mere
Virksomheden har svaret
Luxury Eyewear Designed In Los Angeles By James Oro. 200+ designs born from in-house innovation that span over a year to complete.
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 83 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Nobody believes me about James Oro and the quality they provide. 10/10. Next up in the shade game 🔥
Experienced a shipping delay but the support helped rectify the issues quickly and I was very appreciative of that. Great products and would recommend to anyone!

Besvarelse fra James Oro Eyewear

Besvarelse fra James Oro Eyewear
Great glasses they are everything I wanted and more

Besvarelse fra James Oro Eyewear
Sunglasses are exceptional. Very well made just as nice if not better than any other high-end designer brand. I highly recommend James Oro glasses .

Besvarelse fra James Oro Eyewear

Besvarelse fra James Oro Eyewear
Purchased a pair of Serpant gold. They broke after wearing a few times. I emailed them about this but they never responded. I wouldn’t recommend them

Besvarelse fra James Oro Eyewear
Mis lentes aun no han sido entregados en mi domicilio y ustedes me envian un mail diciendo que llegaron. Necesito saber donde estan y cuando van a llegar

Besvarelse fra James Oro Eyewear
I have no complaints everything has been great ,I asked how to get my prescription for these glasses they promptly sent me a link once I have my prescription in hand I'll be sending them to be installed

Besvarelse fra James Oro Eyewear
The worst customer service and business, i placed an order and after a week someone send an email stating that they had to move from their supply warehouse all of a sudden so the shipment was delayed and after 4 days I contacted them and i was told once again that it will be shipped in a day or two and if I didn’t wanna wait i should cancel my order . Do not get mislead.
I bought the capo frames for prescription glasses that I need and james oro redirected me to Lansebl website which I believe it's the company who will make the prescription lenses but since the 7th of this month I haven't receive an order number or anything ..they also were suppose to contact me about my RX because I was trying to upload a picture of the RX but their website won't let me. I specify to contact me either james oro or lansebl and they haven't do it yet. By the way, I try to contact lansebl by Facebook and they block me.
Like many others, I was initially captivated by their captivating advertising campaign. The glasses arrived neatly packaged in an appealing box, but upon closer inspection, I noticed that the gold accents at the end of the arms were missing. While this seemed like a minor issue, I decided to reach out to the customer service team for an exchange. Unfortunately, my experience took a turn for the worse.
The customer service representative I spoke with was already in a noticeably agitated state, and unfortunately, she directed her frustration towards me. Instead of acknowledging the mistake and offering a solution, she placed the blame on me, insisting that I had ordered the wrong glasses. Despite my attempts to avoid an argument, I simply requested an exchange. To my dismay, she informed me that the return time period had already passed. I expressed my confusion, as I had only received the glasses a few days prior. In response, she abruptly asked if there was anything else she could assist me with and abruptly ended the call.
Needless to say, this is not a company that one should consider purchasing from, unless they enjoy being deceived, verbally attacked, and rudely dismissed. Such behavior ultimately leads to the downfall of businesses. I have no intention of ever ordering from James Oro again.
I am submitting a review. I send a note to CEO.
——
Josh,
Again your restocking is misleading as you are hiding the specs.
What is the length and height of each Lense.
Everything should be displayed as done before so clients understand what they are buying
We saw you have reduced Lenses height and reason hidden the specs
on serpent collection.
I request you to update the site.
I still suggest you speak with me.
Set up a time for my feedback. You only. This is my final request
I have screen shots already taken .
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.