Jamaica Coffee Trading Co Anmeldelser 

532
•
TrustScore 5 ud af 5

4,9

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Every morning before breakfast I look forward to starting my day with a mug of Blue Mountain coffee without sugar or milk. It sets me up to face the day.

Bedømt til 5 ud af 5 stjerner

Tremendously slick , efficient service from website order. Arrived quickly in huge box for 250g bag. It's a present so the provenance certificates add to the excitement, as will the rather posh lookin... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

This is a great company! I have been purchasing Jamaican blue mountain coffee through this company for many years now, for my Hubby's birthday and Christmas as a wee memory from our Jamaican Honeymoo... Se mere

Bedømt til 5 ud af 5 stjerner

I have now been a regular delighted customer for several years! Never once in these many years have I experienced even the slightest, minutest disappointment. On the contrary, it seems like every time... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Kafferisteri
  2. Kaffebar
  3. Kaffebutik
  4. Kaffegrossist

Oplysningerne kommer fra forskellige eksterne kilder

Selling Blue Mountain coffee, with information about the mountains, roasting, growing and online shop.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

532 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(532)

48 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Birthday Gift 60th

I was recommend by a work colleague and Blue Mountain is my sister-in-law’s no1 coffee in the world (really).

The shipment arrived promptly with authentication cerfticate 💕

Aroma was heavenly as gift was opened.

I am definitely now the favourite family member -thank you Mr E Fraser.

12. november 2024
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

Thank you Ms Alleyne, we are pleased everything went well. Your feed back is very much appreciated and we look forward to seeing you online again soon.

Thanks again
Edward Fraser

Bedømt til 5 ud af 5 stjerner

Easy to order

Easy to order. Well packaged prompt delivery. Coffee bought as present si cannot give any feedback on quality of beans.

4. november 2024
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

thank you

Bedømt til 5 ud af 5 stjerner

Excellent coffee

Excellent coffee. Excellent service. Quick delivery! 👍

31. august 2024
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

thank you

Bedømt til 3 ud af 5 stjerner

Bag arrived in a box but packet…

Bag arrived in a box but packet partially open & coffee in box

3. juli 2024
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

Hi Elaine,

Thank you for letting us know. We have sent another order out again in the last 2 hours at no extra cost.

We hope this is fine with you and the order arrives in good order this time.

Sometimes Royal Mail is not very careful with the deliveries they make.

We hope you have a very good day also.

Kindest regards
Edward Fraser

Bedømt til 5 ud af 5 stjerner

regular customer

I have used them regularly for several years

The product is great and the service always helpful.

21. februar 2024
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

thank you

Bedømt til 5 ud af 5 stjerner

Exceptional Service

Sadly the Royal Mail lost my order, but I cannot praise JCTC enough for the way they handled the matter, going above and beyond in to resolve an issue not of their making. I have been buying coffee from them for years, which is excellent by the way, and have never had an issue. Anyone can give good service when nothing goes wrong, I find it's how a company deals with you when there is a problem that is a true indicator of their worth and I have never experienced such exceptional service as I did in this case.
I would have no problem recommending them for their coffee alone, which is always supplied freshly roasted and ground, but add that to the aforementioned exceptional service, and I would say you would be hard pressed to find a better company to deal with than Jamaica Coffee Trading Co.
Thank you

25. januar 2024
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

Thank you Ms Briggs , we appreciate the feedback , it means a lot to us

Bedømt til 2 ud af 5 stjerner

The Blue Mountain coffee just wasn’t as…

The Blue Mountain coffee just wasn’t as I remember it. Pity.

20. januar 2024
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

Hi We are reaching out to you now to see what the issue is. The customer is always right at jctc

Edward

Bedømt til 1 ud af 5 stjerner

No update on delivery and delivery is…

No update on delivery and delivery is days late

10. december 2023
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

Hi Pippa

We have juat fully refunded your order. We will also send out another shipment of the same order for free at no extra cost.

We hope this helps. If you end up having two deliveries its fine with us, the customer is always right.

We will call you on Monday to see how you are doing also.

Edward

Hi Pippa , We are sorry your order is delayed. It went out yesterday , we saw your email but we were tied up roasting all day yesterday. Your order should be with you by Monday. We will check in with you just tom make sure all is well on Monday.

Have a great weekend.

Kindest regards
Edward

Bedømt til 1 ud af 5 stjerner

Jamaican blue mountain medium roast…

I recently purchased medium roast Jamaican blue mountain coffee from you, suitable for a filter coffee machine. It was my first order after a friend’s recommendation so I just wanted to see what I thought of it. I’m can say that I’m not impressed- about one third of the packet contained unground beans which would obviously not filter through my machine, resulting in weak coffee. It was very disappointing as the coffee at the top of the pack was delicious.
I would be interested to hear your views on this - I assume this is an error in your manufacturing?
Answer to response from Jamaica coffee trading - I did email you about this, to your customer service department, and received no response from you, hence when I was asked to provide a review, I copied my email to you. I have attached a photo of some of the solid beans in the bottom of the bag

27. oktober 2023
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

Hi Julie

We believe the customer is always regardless of the issue.

Each order is processed through rigorous checks. We have never had a compliant like this before but we can only guess this a a first.

We very very sorry for your experience.

We have just processed a full refund on your account.

We will also send out the same order again to you for free today.

We would have been happy to talk over the phone if you called us also.

Everything we do we do to keep our customers happy.

We hope this helps.

Thank you for shopping with us and the feedback on Trust Pilot.

Kindest regards
Edward


Hi Julie

We will look for that email.
Your refund has now been processed and the order has been shipped out again for free.

Its our mission to keep all customers happy.

Kindest regards

Edward

Bedømt til 5 ud af 5 stjerner

Simply The Best

As Tina Turner would say - simply the best. 100% authentic, guaranteed.

Purchase with confidence - what you see, is what you get.

They are yet to be beaten on price. 10% off for life when you sign up.

The staff are amazing and always happy to accommodate special requests where possible.

8. november 2023
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

Hi Gail, sorry for the late response, its been a bit busy :) thanks for the feedback. have a wonderful Christmas if we don't speak before then. Thanks again for your orders. Edward

Bedømt til 5 ud af 5 stjerner

Great experience

It was easy to find exactly what I wanted on the website and ordering was easy. Delivery was fast and the coffee is delicious.
The price is very competitive.
I will definitely be using the Jamaica Coffee Trading Co for my next order.

8. november 2023
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

thank you for the kind words and 5 stars , we must make the time to respond to all the other reviews also.

we always try to keep our customers happy.

kind regards

Edward

Bedømt til 5 ud af 5 stjerner

Great delivery service

Great delivery service, and the goods arrived in tact and in great condition. The smell from the coffee from outside the unopened package was complex, layered and overwhelmingly delicious! I will order from them again.

3. november 2023
Jamaica Coffee Trading Co-logo

Besvarelse fra Jamaica Coffee Trading Co

Thanks Broomhilda much appreciated

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere