This company really helped my dad if it wasn’t for them I don’t know what we have done honestly best there is
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Havent received the car yet it comes tomoz but omg hollie the sales rep who has dealt with me all the way threw . She is absoloutly amazing she has gone above and beyond in more ways than one swapping... Se mere
Virksomheden har svaret
Given a dangerous car TWICE. Admitted the mot or inspection wasn’t done correctly and sent me on my way 100 miles with binding breaks and a slashed tyre. Cannot get contact from anyone now I w... Se mere
Virksomheden har svaret
Very helpful staff, especially Kiran, who answered all my questions fully and never rushed me. Car delivered on time and delivery driver very friendly and helpful. Only downside is that the car arrive... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Om Jagland Empire Ltd
Skrevet af virksomheden
Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.
We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.
Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.
We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.
Browse our stock online or get in touch to see how we can help you.
Kontaktoplysninger
3 King Street, HX1 1SR, Halifax, Storbritannien
- 01422 321111
- sales@jaglandempire.co.uk
- jaglandempire.co.uk
4,1
God
878 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 61 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great car
Very pleasant discussion and an amicable outcome and the deal was completed and excellent team.
22. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Peter! We are pleased you had a positive discussion and that the deal went smoothly. We aim to provide an excellent experience for all our customers.
Many Thanks,
Customer Service Team
Friendly staff with lots of vehicles in…
Friendly staff with lots of vehicles in stock. Ended up purchasing a vehicle and I'm happy with it so far.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, David! We are glad you found our team friendly and were happy with your vehicle. We look forward to continuing to provide a great service.
Many Thanks,
Customer Service Team
Terrible initial contact with them
Terrible initial contact with them. Really hard to get a sales person to return my calls. Tried email, WhatsApp, phone calls. I spoke to a few people but they couldn't get a reply from anyone in sales, the last person suggested I head over anyway to see the car we were interested in as I'm not that far away (40mins) as the sales team must be busy. We got there and the car we wanted was out the front, no punters around, lots of sales people doing nothing. I was told they'd just sold the car. Basically the sales team were ghosting me as they'd already got a punter on the hook. They could have just told me that and then I wouldn't have wasted my time and fuel going over there. I think I may have missed a bullet anyway having read their reviews and the reviews of their previous incarnations, easy car credit 247 and other similar names. What a thoroughly disrespectful and selfish company! I hope the business goes down the toilet like the previous ones!
26. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
We are very sorry to hear about your experience. We aim to provide clear and timely communication and take your feedback seriously. We will review this internally to improve our service.
Many Thanks,
Customer Service Team
Even giving 1 star
Even giving 1 star, is undeserving.
My husband and l were looking for a van. We then approached this company, Jagland Halifax, and we were told to pay £100 deposit on the 22/04/2025 which was refundable.
To my surprise such a reputable company is failing to refund us our £100. We have been to the company several times, called several times, and they continuously say the money will be refunded and up to date we still waiting for the refund.
We feel scammed, cheated and lied to, in people we thought we could trust.
22. april 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
We are very sorry for the delay with your refund. Please contact us directly so we can resolve this promptly. Your trust is important to us.
Many Thanks,
Customer Service Team
Very efficient
20. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you Miss Carr! We are pleased you found our service efficient and hope you continue to enjoy your vehicle.
Many Thanks,
Customer Service Team
I got the car.
I had a mixed bag of experience with this dealer. On the plus side when we were on site they were very nice and polite and arranging collection was easy. They even offered to collect us from the train station.
However when I was arranging the car online with them they were extremely pushy with their finance and warranty which was a pretty terrible deal. They told me that they wouldn't work with the finance provider I had chosen right up until I showed them an acceptance letter.
I was also told that the car was in perfect condition without a mark on it but there is a large chip in the windscreen, a few very light marks, but the worst of all was that the front two tyres were completely shot with tread blocks missing and peeling away. Sadly after my long journey to get the car I forgot to check the tyres so I only noticed when I got home. I was lucky that I made it home without a blow out. The dealer did pay half of the tyre price but it should never have left the forecourt in that state.
16. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you for your feedback, Graeme. We are glad that the collection process was smooth and that our team were polite and helpful. We are pleased we could resolve the issue with the tyres and hope you are enjoying your car.
Many Thanks,
Customer Service Team
Lovely people
Lovely people , very friendly and made you feel welcome . Love my new car 😁
17. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Beverley! We are delighted you felt welcome and are enjoying your new car.
Many Thanks,
Customer Service Team
Happy with purchase
Really impressed with Hollie throughout our car buying journey! She was really quick at getting back to us and went above and beyond, nothing was too much for her she is an absolute credit to the company ⭐️
14. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Vicky! We are thrilled you had a positive experience and appreciate your kind words. We are glad we could make the process smooth and enjoyable for you.
Many Thanks,
Customer Service Team
Love my new jaguar I Pace
Love my new jaguar I Pace , after a long stressful day of already purchasing the same car from another garage to find out the car was faulty number of warning and would not charge ! These guys agreed to stay open late for us after 7:30 at night to get us the car we wanted and it is perfect ! They was nothing but helpful and we got are car processsed in no time at all we was ready to get on the road in no time at all no hassle or stress !! Thankyou again amazing service.
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Joanne! We are so pleased you got the car you wanted and that our team could help after hours to make the process stress-free. We hope you enjoy your Jaguar I-Pace!
Many Thanks,
Customer Service Team
Good experience
Pleasant and friendly,made us feel welcome. Talked through everything we asked.
16. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Nigel! We are glad you found our team friendly and helpful and that your experience was positive.
Many Thanks,
Customer Service Team
Purchased a new car
Purchased a new car, service received from initial enquiry to complete was 5 star...
Great car from a great company
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Craig! We are delighted you enjoyed a 5-star experience and are happy with your new car.
Many Thanks,
Customer Service Team
Friendly staff
Friendly staff, very accommodating and no big pressure sales pitch.
Everything went smoothly and all requests for details on the car to be addressed accommodated and resolved.
Great experience would recommend.
14. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Mark! We are glad everything went smoothly and that our team could accommodate your requests. We appreciate your recommendation.
Many Thanks,
Customer Service Team
Very good experience
Very good experience, smooth and friendly.
Van is great and spotless when collected.
Highly recommend
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Tom! We’re delighted your experience was smooth and that you were happy with the van. We hope you continue to enjoy it.
Many Thanks,
Customer Service Team
The service provided was very good
The service provided was very good, all the staff were very friendly and helpful.
Managed to conclude a good deal after a little haggling 😜
15. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Kevin! We’re pleased you had a positive experience and that our team could help you conclude a good deal.
Many Thanks,
Customer Service Team
I purchased a defender EO70 GRK in May…
I purchased a defender EO70 GRK in May 2025 on finance with Santander.
I had to go to Halifax from Manchester twice because the first time I couldn't use my credit card to pay and wasn't told this, I viewed the vehicle and pointed out some cosmetic issues ( deep scuffs to external trimming and 2 deep chips on windscreen) I was assured that these would be sorted before I collected. 2nd trip back and the problems were still there. Told to get local trader to deal with and Jagland trading as MegaCar Supermarket would reimburse directly. While driving back to Manchester I noticed the coolant light illuminated as well as the engine management light and SOS light. I reported it to Jagland trading as megacar supermarket and they said just top up. which I did with over 23l of coolant over 3 days. clearly was a more serious issue. I paid £10,000 deposit part cash part loan with Santander, so under the credit consumer act 2015 I complained to Santander, who sent out an independent engineer within 3 days. The report they produced proved that the car had a pressure loss of over 2.5psi within 10 minutes and there was evidence of a long standing leak on the coolant system before it was sold. BIG PROBLEM. I immediately rejected the car as was within my rights and it was collected a couple weeks later and sent back to the dealer. It has been over 6 weeks since Jagland trading as Megacar supermarket has had paperwork and car and they are refusing to wind down the finance and return my deposit as ordered by Santander. The car is back on sale on numerous platforms initially for £1,000 more than I bought it but now reduced to £44,990. My experience with them has been the most frustrating and one which seems to have been true by previous clients. I am now considering pursuing a case with the financial Ombudsman because I am out of pocket and no car after 6 weeks of being messed around and causing me mental anguish. This is a 100% true story as of 17/8/2025
17. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
We are sorry to hear about your concerns, Christina. As instructed by the finance company, we have already settled the matter with them, including your deposit. Any further queries will need to be addressed through their formal complaints process, and they will be able to assist you directly.
Many Thanks,
Customer Service Team
Very helpful and friendly staff
Very helpful and friendly staff. Kept up to date with purchasing car from Halifax. Living in Sunderland. Great deal.
1. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Mark! We’re pleased our team could assist and keep you updated throughout the process. We hope you enjoy your new car.
Many Thanks,
Customer Service Team
Simple and straightforward joining up
30. juli 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Dan! We’re glad you found the process simple and straightforward.
Many Thanks,
Customer Service Team
Very easy and straight forward to deal…
Very easy and straight forward to deal with. Would recommend
9. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Tom! We’re glad the process was straightforward and that you would recommend us.
Many Thanks,
Customer Service Team
Had a great professional experience…
Had a great professional experience buying my van from start to Finnish went smoothly and would definitely buy a veichle from them again.
2. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you! We’re pleased your van purchase went smoothly and that you would buy from us again.
Many Thanks,
Customer Service Team
Excellent staff and not forced in to…
Excellent staff and not forced in to buying
8. august 2025
Uopfordret anmeldelse
Besvarelse fra Jagland Empire Ltd
Thank you, Dave! We’re glad you found our team excellent and that you didn’t feel pressured during the process.
Many Thanks,
Customer Service Team
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