Havent received the car yet it comes tomoz but omg hollie the sales rep who has dealt with me all the way threw . She is absoloutly amazing she has gone above and beyond in more ways than one swapping... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Havent received the car yet it comes tomoz but omg hollie the sales rep who has dealt with me all the way threw . She is absoloutly amazing she has gone above and beyond in more ways than one swapping... Se mere
Virksomheden har svaret
The worse dealership I’ve ever used, I’m one of how many customers they have ripped of, car didn’t last 6 months and they warranty cover they sold me doesn’t cover anything. Had nothing but trouble wi... Se mere
I recently purchased a BMW x5 and couldn’t be happier with the entire experience. From the smooth ordering process to the fast delivery, everything was seamless. The wheels look amazing on and the... Se mere
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The experience was very professional throughout. I only bought a 2016 Range Rover Evoque but felt like it was truly a new car purchase experience. Staff were helpful and not pushy in anyway and highl... Se mere
Virksomheden har svaret
Skrevet af virksomheden
Jagland Empire Ltd is an independent car supermarket with a wide range of vehicles from all the main manufacturers. Whether you want a luxury car or something practical, we have got options that suit different budgets.
We aim to make buying a car as simple as possible. We offer competitive prices, flexible finance, and nationwide delivery, so you can get your car without any hassle.
Our team is here to help with any questions, and we provide warranty products to give you extra peace of mind.
We are proud to have been Highly Rated for Customer Service by Auto Trader. Thousands of customers have trusted us to help them find the right car.
Browse our stock online or get in touch to see how we can help you.
3 King Street, HX1 1SR, Halifax, Storbritannien
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 59 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Effortless service not 1 bad issue van as described
Would defo recomend 5star

Besvarelse fra Jagland Empire Ltd
Very happy with the experience. The staff was professional and knowledgeable, the process was smooth, and I appreciate how everything was handled.

Besvarelse fra Jagland Empire Ltd
What an utterly HORRIFIC experience.
On collecting the vehicle we were pressured to leave a positive review before even seeing it! They did not ask for any form of ID to collect either.
20 minutes into driving the 70 mile trip home the engine light came on, adblue and tyre pressure! We were asked to take the car to a local garage, which we did, they completed diagnostics and found over 10 issues and refused to do any work, which another 3 garages followed suit. We then waited weeks for vehicle to be collected and a further 10 weeks to hear anything back from Jagland Halifax. The vehicle is still on their property as they want us to now collect, AGAIN.
We now find, they are trying to claim on our warranty for the issues, asking us to contribute. It's absolutely clear they did not complete due-diligence on the car before sale, nor the relevant checks as this would not have passed any form of MOT or safety check.
DO NOT buy from these people, no matter how great the car may look or how much you want it, go somewhere else, PLEASE! Our experience is still ongoing 6 months on.

Besvarelse fra Jagland Empire Ltd

Besvarelse fra Jagland Empire Ltd
Slow start and a bit deflated at first, but worked through it.

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Besvarelse fra Jagland Empire Ltd
The service was second to none. The car was exactly as described and fully valeted when we collected it. Fast, friendly and easy. Thank you jagland.

Besvarelse fra Jagland Empire Ltd
Absolutely fantastic customer service from Hollie, a true diamond! Went above and beyond and helped me out with every query. Completely in love with my new car too! Very quick delivery and excellent after sales too!

Besvarelse fra Jagland Empire Ltd
Given a dangerous car TWICE.
Admitted the mot or inspection wasn’t done correctly and sent me on my way 100 miles with binding breaks and a slashed tyre.
Cannot get contact from anyone now I want compensation for my issues. Sent car back for repair they haven’t done anything lied and threaten to charge me for storage.
I could run a garage better on my own would not recommend to anyone

Besvarelse fra Jagland Empire Ltd
I saw their ad on Autotrader, I booked an appointment with them at 5pm and told them I was coming from London which is 4hrs away by train. Once I arrived they made me sit in the waiting area for 15 mins only to tell me the car is at a different location. When I asked why the car was not ready as I made an appointment the guys reply was “we are busy” he then took me to their other showroom where the car is located and the vehicle was nothing as it is in the pictures. Dents and scratches everywhere with the tyre threads not in the legal limit. The car was at the corner surrounded by other cars so I could not test drive and he refused to move the other cars. The guy told me to come back to the office and discuss figures. They wanted to pressure me to buy the car and told me I need to make a decision now. Everyone I spoke to from that office always say one thing, “are you here to buy or just view” I need to view the car to buy!! Very unprofessional. They sat me down and an old grumpy man was going through figures and gave me a terrible deal. When I said I was not interested he made a face like a pitbull and told me to leave. I don’t know how they are in business. I spent £300 to get there and back. They need to refund me for this. Absolute mess. Do not waste your time buying cars from this establishment. I purchased an S Class the next day in cash (£20,000) from somewhere else. That place is employed by under 20 year olds who have no clue what they are doing. Avoid at all costs

Besvarelse fra Jagland Empire Ltd
The staff were very helpful and informative, I asked if they could look at a few minor defects on the vehicles bodywork prior to purchasing which they carried out straight away.
Would not have a problem recommending to friends and family.

Besvarelse fra Jagland Empire Ltd
Very friendly, quick service and everything was sorted for us.

Besvarelse fra Jagland Empire Ltd
Great dealing with them. Car delivered up to Edinburgh as promised . Would recommend them anyday

Besvarelse fra Jagland Empire Ltd
Exceptional service from start to finish always quick to respond Hollie was fantastic love my new jaguar i-pace

Besvarelse fra Jagland Empire Ltd
Spotted a fault on the video I Seen of the Veh, told it was fixed. It wasn't. When I received the car it was empty of fuel, and lucky to get to the fuel station. Check engine light on and Veh was in limp mode. Took it local auto centre for an inspection it was pointed out faults, main one being a propshaft had been removed, very little contact with hollie and she asked me to get a quote for fitting a prop, now after the quote offered me 1/2 towards the repair stating it didn't mean liability. Now going through legal avenue to return Veh and be reimbursed monies and losses.

Besvarelse fra Jagland Empire Ltd
Havent received the car yet it comes tomoz but omg hollie the sales rep who has dealt with me all the way threw . She is absoloutly amazing she has gone above and beyond in more ways than one swapping agreements for me arranging warrenty n talked me threw all parts i was stuck with . She sounds like the perfect employee shud be rewarded for her full on customer care thanks hollie for everthing hope your appreciated there

Besvarelse fra Jagland Empire Ltd
AVOID AT ALL COSTS!
Had to take them to court to get my deposit back.
Unscrupulous second hand car sellers that you should avoid at all costs ...they will tell you anything ... strongly advise the public to avoid this outfit.

Besvarelse fra Jagland Empire Ltd
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