Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 2 ud af 5 stjerner

I like to support a small business so I thought I’d give jacks lab a try. They get two star because yes I eventually received what I paid for but goodness I did pay dearly for it, but... Se mere

Bedømt til 5 ud af 5 stjerner

Goods and service received: 250D 35mm film with processing, standard scans (6MP), negatives returned. Kept well informed of progress; did what they said according to plan; no scratches or dust on the... Se mere

Bedømt til 5 ud af 5 stjerner

A fantastic and reliable film lab - used both colour and b&w services for 35mm film for over than a year! I always gets super quick replies when I enquire about certain services / processes. I love po... Se mere

Bedømt til 5 ud af 5 stjerner

couldn’t recommend jack’s lab enough. i used them for the first time recently for 35mm film developing and will definitely keep using them in future! found it super easy from start to finish. paid for... Se mere

Virksomhedsoplysninger

  1. Fotolaboratorium

Skrevet af virksomheden

Jack's Lab is an independent boutique film processing lab, based in Bristol, offering mail-order or local drop off services. We're a small team of photographers with a passion for film and years of experience working with it - We know how precious your film is and we'll treat it as if it were our own. We are a super friendly and inclusive lab, with high quality services available for all levels of film photographers, whether it's a do-everything-for-me deal, or you're after something a bit more bespoke.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

188 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har ikke besvaret negative anmeldelser

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Highly recommend

First time using Jack's Lab - Great speedy service on getting some old rolls of film developed and scanned. I will definitely be using them again!

7. december 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

10/10!

This was my first time using Jack's Lab and it won't be the last. The quality of the scans and prints are fab. They are a lovely team helping me with my questions I had before I ordered. Would recommend them to anyone!

28. november 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Independent Perfection

Jack's Lab, what can I say? They have excelled where other "wonderous" labs have failed me. Professionally developed, scratch free 35mm colour negatives delivered safely and in good time.

You guys just earned yourselves a regular customer.

Support local, support independent!

14. november 2022
Uopfordret anmeldelse
Jack's Lab-logo

Besvarelse fra Jack's Lab

Awesome! So pleased to hear you were happy with everything. And great to have you as a customer. Especially if you're local 👍🏻👍🏻

Bedømt til 1 ud af 5 stjerner

Extremely disappointed

Extremely disappointed. I wanted film developed and used Jack Labs due to the reviews. Slightly expensive I thought but was happy to continue. I received email asking if I wanted the negatives and stated happy for them to be disposed of. I then paid more money for the prints to be returned to me. I wasn't overly happy but paid anyway. I then received negatives and no prints. If I want prints, that's another £14. Emailed Jack labs and it's my fault. That is that. I'm sure other people may get a better service but I feel let down (even if I thought developed mean developed and not having negatives returned to me).

17. oktober 2022
Jack's Lab-logo

Besvarelse fra Jack's Lab

Hi Mat. Thanks so much for your review. I'm disappointed that you felt the need to express your disappointment via this avenue.

As we explained to you numerous times, when you first ordered your film to be developed with us you ordered one with scans and one develop only, and had opted for us to recycle your negatives. When your order arrived with us, we contacted you to check whether you in fact wanted scans from both rolls and to recycle, or whether you just required development only and wanted us to post your negatives back to you.

You replied, very clearly, with "development only please", and we added on the cost of postage in order to return your negatives to you. Also, £10 to develop two rolls of colour film...I'm not sure I would class that as 'slightly expensive' given the current market, if you were to do some research.

You then got in contact to enquire as to where your scans and prints were. We apologised for any confusion caused, but that we had spoken directly to you to clarify what it is that you wanted, and you had specified 'develop only'...the clue really is in the name.

We then offered to scan and print your negatives for you, at a discounted rate, to which you replied that you were disappointed that you would have to pay extra...for a service you hadn't originally ordered or paid for.

Again, I'll stress that we pride ourselves on being an inclusive film lab, for film photographers of all levels, and we will happily guide any customer through any order with us, if they have any questions or are unsure of what anything means.

I'm really very sorry that you felt let down by your experience with us. But in reality, we really couldn't have done much more for you.

All the best,
Jack

Bedømt til 5 ud af 5 stjerner

Great Service!

Great, efficient service and scans came out great. Would definitely reccomend after bouncing around a few labs looking for one in the UK to trust!

29. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Fantastic company

I’m so happy I found Jacks lab. I’ve had a film camera for years but never used it due to the lack of places to get film developed locally. And then not being able to share them online properly - a phone photo of a print just never looks good.
After doing some research and wanting to take my film camera on holiday, I found Jacks lab. The process was so easy. And being able to get the photos sent by Dropbox means I can share them online in the quality they deserve. I also love being able to choose to recycle the negatives.
I look forward to using my camera more, experimenting with different types of film and the excitement of receiving the email with the photos!

29. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Perfect!

This was a really positive experience and I am so happy with my photos.

I reached out to Jack's Lab to ask about pricing to develop some old negatives. The customer service was fantastic and I sent my negatives to be developed.

I received a link to my photos so as I could access them electronically and Jack's Lab safely returned my negatives to me.

I would highly recommend this service. The start to end process was fast and efficient and I was so happy to see my pictures. A perfect experience.

Thank you Jack!

13. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best Independent Processing Shop!

I’m a photographer and new to using 35mm film! So I wanted to find a company i felt secure sending my film too. Jacks lab was the first to come up and I saw that they was an independent shop, I loved their values & the company’s story, not to mention the 5 * reviews!
Ordering to ship it to them was so easy, they update you accordingly and the processing time was on the dot. I was so happy with the images and how it was sent ☺️
I’ve found my go to processing store and I will be referring them to everyone!
Thank you so much jacks lab! ❤️

23. september 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Best on all counts

Best film lab I've used, with very reasonable prices, impressive turn around times, and consistently helpful team members. Recommended to anyone and everyone.

17. august 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Used Jack's Lab for 5x 35mm colour…

Used Jack's Lab for 5x 35mm colour films, placed order online and dropped films in, first you get a friendly welcome and the customer service from there is top notch, turn around was great, and digital prints were downloaded off dropbox link send via email, prints and negatives collected next day, I especially liked that there is no posting involved, all work is done on site, end product is excellent, and pricing is very competitive, I would definately recommend.

5. august 2022
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere