Cordiali, precisi e puntuali. Ho dovuto purtroppo restituire il materiale perché non compatibile con le mie esigenze. Servizio clienti IMPECCABILE! Davvero gentili e disponibili. Rimborso effettu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We ordered 4 x pleated blackout velux blinds online from Itzala. We were notified when they were despatched and given an estimated delivery date. They arrived really quickly were well packaged and e... Se mere
I ordered the venetian blinds. They are just ok. They don't close fully - spring back a little leaving more light coming in than you would expect. Also finished mounting one to discover the wheel for... Se mere
Massive thank you to Kitty who had the best customer service skills I’ve ever come across. So long story short, I’ve had nothing but problems with other companies sending me the wrong Velux blinds the... Se mere
Brilliant service!
Brilliant service! Ordered several VELUX blinds. Accidentally ordered 3 of the weong type, but got all my money refunded after I sent them back and ordered 3 new ones. Would definitely recommend this company to others!
S.van den Ende
The Netherlands
18. januar 2018
Uopfordret anmeldelse
Very happy with the company's service
My experience with Itzala is at odds with several below. I ordered two Velux blinds from Itzala. One of them had a fault (one of the runner strings was snapped) and Roland at Itzala was great. No fuss or drama, he ordered another one to be delivered straight away and arranged for DHL to pick up the faulty one for return to Velux, sent address labels to attach etc. You may be able to get swifter deliveries elsewhere but I don't think at such a competitive price and in my case the service was first rate. Would definitely use them again.
5. oktober 2017
Uopfordret anmeldelse
Velux branded blinds at a great price
Really pleased with the Velux blinds I ordered. I saved over £114 by ordering them through Itzala rather than from the Velux website. Delivery was also fine as they arrived within the eight working days they had quoted.
10. september 2017
Uopfordret anmeldelse
Avoid at all cost..........................................
It isn't helpful that any returns have to be sent to Hungary at huge cost. My problem, however, is that despite giving the supplier the exact code from my Velux window, the blind didn't fit - the cords which the venetian roofblind runs down are far too short for the window, with no way of extending them. Oh, and the instructions are absolute rubbish. I tried Youtube to see if there was an installation video - naturally there wasn't. The cost of returning this piece of rubbish to Hungary from the UK was actually more than I paid for the blind. So it's an expensive ornament for my bin. I bought a Velux one for not much more and it was fitted in half an hour.
15. juli 2017
Uopfordret anmeldelse
Good
Blinds arrived before agreed time. They do a great job in blocking light but don't look amazing. Installation instructions could be a bit clearer.
5. juni 2017
Uopfordret anmeldelse
Total con
Over £500 spent on blinds, had issues with both of them and will not sort problems. Avoid!
7. januar 2016
Uopfordret anmeldelse
Beware, be very careful, Tries not to operate under UK law!
This is not a UK firm and tries to operate outside of UK Law (the distance selling regulations). Their terms and conditions state Hungarian Law. However, any purchases made through the UK must operate under UK Law.
If things go wrong you will have a challenge. See other reviews.
20. juli 2015
Uopfordret anmeldelse
Deceitful and hidden costs
Like the other reviewer here I bought a Velux blind from Itzala's website, roofblinds.co.uk. The colour wasn't what I wanted so I wanted to exchange it for a different product. But the cost of returning it was very high because Itzala are in Hungary. So they make returning goods difficult and pretend to be a UK company. Dishonest, bad service and I would not use them again.
10. september 2013
Uopfordret anmeldelse
1 star
Itzala does not state on the main website that it is an overseas company (Hungary) with no Returns address in the UK (there is a returns address in the very small print in the Terms and Conditions, but not in the ordering process).I have just had to pay £31 postage to return a blind which was the wrong size. I would not have used this company if I had known this could happen. I think this is very misleading.
6. september 2011
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.