The process and sheer professionalism of the company and how they treat customers is fantastic. I have dealt with plane and simple many times before and I can’t fault them. Speedy delivery and the wel... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Excellent service. My bulk bag of 20mm gravel was delivered the very next morning. The delivery driver ( Neil B ) was very friendly and followed the delivery instructions I left with my order to the l... Se mere
Virksomheden har svaret
The service from this company was great. Our order, placed online, was expected within 5 working days. It was actually delivered the next day! What's more the delivery driver took great care not... Se mere
Virksomheden har svaret
Great service, only one thing I thought could improve is communication on delivery date. Didn’t get a precise day ,time or even a phone call. After ordering , the email that was sent said will b... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Shop where the builders shop at The Online DIY Marketplace. Hey DIYers, we’re the straightforward way to buy DIY products, home improvement supplies and building materials from multiple merchants. With our online marketplace, there’s no faff. Just enter your postcode to see your local merchants. Then order what you need and they’ll deliver right to your door. Now that’s Plane & Simple.
Kontaktoplysninger
Storbritannien
- hello@itsplaneandsimple.com
- itsplaneandsimple.com
4,7
Fremragende
2 t anmeldelser
Har besvaret 100 % af deres negative anmeldelser
Svarer typisk inden for 1 uge
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Absolutely fantastic
Absolutely fantastic! Gives you the prices of local merchants so you can pick the best for your needs.
I picked West building supplies in Hull they were brilliant. Great price, free delivery and delivered when they said.
I am more than pleased 🥳
26. marts 2026
Besvarelse fra Plane & Simple
Hi Julie,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Simple system to use and ensures best…
Simple system to use and ensures best value. Will definitely use again.
26. marts 2026
Besvarelse fra Plane & Simple
Hi Michael,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Really happy with the delivery and…
Really happy with the delivery and quality of the stones I ordered.
24. marts 2026
Besvarelse fra Plane & Simple
Hi Anthony,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
Besvarelse fra Plane & Simple
Hi Ian,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the discount too.
Happy DIYing!
Team Plane & Simple
They called me
They called me, were very friendly, and offered to deliver the goods a day early. The goods were great and the delivery driver was very obliging.
23. marts 2026
Besvarelse fra Plane & Simple
Hi there,
Thank you very much for your kind and honest review! We're really pleased you enjoyed your shopping experience with us and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Besvarelse fra Plane & Simple
Hi Tommy,
Thank you very much, what a lovely review! We were delighted to assist,and hope to serve you again soon.
Happy DIYing!
Team Plane & Simple
Besvarelse fra Plane & Simple
Hi Martin,
Thank you very much for your kind review!
We are delighted to hear that that you enjoyed shopping via our marketplace and look forward to serving you again soon.
Happy DIYing!
Team Plane & Simple
Besvarelse fra Plane & Simple
Hi James,
Thank you very much for taking the time to leave your feedback.
We're very sorry to hear of your experience and have reached out to you via email for some extra information so that we can follow-up with our merchant partner who provided your products.
As a marketplace, we pride ourselves on connecting DIYers with trusted local builders merchants. If one of our merchant partners provides a service that is below our usual standard, we follow-up with them so they can make it right.
Hopefully you’ve been happy with the service we’ve provided.
Thanks again for shopping with us and Happy DIYing!
Team Plane & Simple
Delivered and put where I wanted top man
21. marts 2026
Besvarelse fra Plane & Simple
Hi Darren,
Thank you very much for your review!
Excellent service for our customers is exactly what we're striving for, so we're delighted to see this. Hope to see you again soon.
Happy DIYing!
Team Plane & Simple
5 star service
5 star service, quick delivery, drivers was friendly and helpful and the order process easy. Price wise very competitive.
18. marts 2026
Besvarelse fra Plane & Simple
Hi Peter,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Highly Recomended
Great price, good customer service and delivered super quick. Over all really happy and will be using again.
6. marts 2026
Besvarelse fra Plane & Simple
Hi Ky,
Excellent!
We are so pleased to hear that you have enjoyed the service. Thank you very much for taking the time to leave your feedback.
Happy DIYing!
Team Plane & Simple
Very fast delivery and very good…
Very fast delivery and very good customer service, I recommended
6. marts 2026
Besvarelse fra Plane & Simple
Hi Lukasz,
It's great when our customers confirm that we are doing things right
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
A truly no fuss straightforward service
A truly no fuss straightforward service, delivered a day early, always a good thing, and the best part is the company actually reads and observes customer delivery notes, which makes life so much easier. We most definitely will use Plane & Simple again in the future and I have recommended them to several landscapers I know.
26. marts 2026
Uopfordret anmeldelse
Besvarelse fra Plane & Simple
Hi,
Thank you very much for your kind review. We're delighted to see that you enjoyed your shopping experience with us and hope to see you again for your next project.
Happy DIYing!
Team Plane & Simple
The places suggested where very local…
The places suggested where very local to me, ordered and delivered the next day. Easy to use, would recommend
17. marts 2026
Besvarelse fra Plane & Simple
Hi Trish,
Thank you very much for taking the time to leave your 5* review. We're really happy to see that you enjoyed your experience shopping with us.
Look forward to seeing you again.
Happy DIYing!
Team Plane & Simple
Besvarelse fra Plane & Simple
Hi Stewart,
We are so grateful for your 5-star review. Thanks for sharing your rating with us and the community. We would be delighted to see you again soon.
Happy DIYing!
Team Plane & Simple
Good delivery driver excellent very…
Good delivery driver excellent very pleasant and managed well
16. marts 2026
Besvarelse fra Plane & Simple
Hi Clifford,
Thank you very much for your review. We would love to see your finished project, please feel free to share any photos with us on our socials!
Happy DIYing!
Team Plane & Simple
helpful polite
15. marts 2026
Besvarelse fra Plane & Simple
Hi Teresa,
Thank you for your kind review! We're pleased you enjoyed your shopping experience with us - great to hear that you took advantage of the discount too.
Happy DIYing!
Team Plane & Simple
Took payment for materials they no…
Took payment for materials they no longer stock, then took 10 days to issue me a refund.
14. marts 2026
Besvarelse fra Plane & Simple
Hi Greg,
Thank you very much for taking the time to leave your feedback.
We're very sorry to hear of your experience and apologise directly and on behalf of the merchant you chose for delivery.
As Plane & simple is the online DIY marketplace, the merchants who sell on our platform control the products they sell and stock at that current time. It seem sin this very rare case, this product slipped the net for the merchant.
Once we were made aware of this cancellation, as always we ensured the refund is processed right away. With all card refunds, this can take up to 7-10 days form the bank provider to return the fees and understand it is a little while.
Hopefully you’ve been happy with the service we’ve provided.
Kind regards,
Team Plane & Simple
Great service
Great service, only one thing I thought could improve is communication on delivery date. Didn’t get a precise day ,time or even a phone call.
After ordering , the email that was sent said will be delivered within 3-4 days ,Fortunately I was in when it arrived.
But apart from that it turned up undamaged and the delivery driver was fantastic, a really nice man.
He put the pallet exactly where I wanted it.
1. marts 2026
Besvarelse fra Plane & Simple
Hi John,
Fantastic!
We are delighted to see that you have enjoyed our marketplace service. Thank you for taking the time to leave your feedback - we'll be sure to pass your kind comments back to the delivery driver.
Happy DIYing!
Team Plane & Simple
Besvarelse fra Plane & Simple
Hi Keith,
It's great when our customers confirm that we are doing things right!
Really appreciate your 5 star review.
Thank-you, Team Plane & Simple
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.