Surprised To See Negative Reviews
I haven't ordered from Italian Barber much, but I've never had items arrive broken, damaged, etc. No experience with customer service, though.
31. januar 2025
Uopfordret anmeldelse
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Virksomhedsoplysninger
Kontaktoplysninger
Poor quality, non existent customer service
A very short time after arrival the head of the razor broke off for no apparent reason. On contacting razorock their reaction was basically tough!
31. oktober 2023
Uopfordret anmeldelse
Great experience!!!
Great Service , order shipped quick arrived fast from Canada! Items ordered where correct , quality was great , price even better . Will order from them again for sure !!!
26. april 2023
Uopfordret anmeldelse
I had a fraudulent charge made on my…
I had a fraudulent charge made on my Credit card, by Italianbarber.com and RazoRock for $146. I filed a dispute with My credit Card company and then I emailed them ...only to recieved an Email from the Italian Barber by Micahel... where they claimed it costed them a $15 charge . (Again I didnt order nor would I ever recommend anyone to use them ..someone fradulently used my card). Luckly the Ups Tracking shows the order was returned to them. Go look at all the negative reviews these guys are, fraudulent charging cards. Do yourself a favor stay away feom these folks..theyll take your money and run
22. januar 2022
Uopfordret anmeldelse
Rude, unprofessional and borderline criminal service. Stay away at all cost.
I ordered a razor, which for some reason was returned to RazoRock by Customs when it arrived in my country.
I informed RazoRock's of the situation, and they verified on the shipment tracking page that I hadn't received the package and that it was on its way back to them.
Even so, RazoRock refused to send me a new razor or refund my money while the package was in transit back to them, which would take several weeks due to Covid.
After a long back-and-forth mail argument with their extremely rude and unprofessional customer service about how unreasonable this is of them, I was told that a refund had been made, but that it would take several weeks for me to receive the money because it was an international payment. This is a lie of course, as a refund will go through as quickly a payment.
3 weeks later I still hadn't received the refund, so I emailed them again, demanding they send me a receipt of the refund they had allegedly made several weeks earlier. They replied with a receipt, without any explanation. The following the day the money was in my account. In other words, they lied to me when they initially told me that they had refunded my money.
Don't give them your money. You have been warned.
13. februar 2021
Uopfordret anmeldelse
Very bad customer service!
3. december 2020
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
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Læs om anmeldelsesprocessen på Trustpilot.
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Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.