Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
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6 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The worst customer service I’ve ever experienced with a high end brand. The iS Clinical Cleansing Complex is a low-foam lightweight gel, not a heavy lathering soap but it is not lathering much at all so has dried my skin out inwhich I emailed pictures to isclinical who’s response was once opened they couldn’t accept a return and no resolution.
I am extremely disappointed. I never had this kind of experience with any brand — especially not one that positions itself as premium skincare.
First, my order was not shipped for over a week. I contacted customer service by email and received no response.
Second, when the package finally arrived, the most expensive product was missing. I reached out again — first by email, then another follow-up a few days later. When I still received no reply, I tried calling. No one answered. I left a voicemail — still no response.
Delayed shipping, missing items, and complete absence of customer support is unacceptable, particularly for a brand operating at this price point. I have been a loyal customer for over a year, which makes this experience even more disappointing.
Now I have to go through dispute and stress just to resolve an issue that should have been handled by basic customer service.
IS Clinical — you fell far below any reasonable standard of professional business practice. Shame.
I have purchased this before when there were 5 powder capsules for the same money as it selling for now.
When my new order arrived last week I noticed it was boxed with 2 which makes it too expensive. It is misleading that the picture on the advert shows 5 powder capsules but customer services now say that is to show 5 shades. Not good enough. I paid to return the same day and still waiting for the refund. I emailed customer services yesterday and I sent proof of posting last week and still nothing and I feel very let down as I am retired and I am on fixed income and the company Harper Grace who send the items have not been helpful.
Expensive but so worth it. Packaging is great and delivery is always quick. Love their products; just wish they had more % off deals.
Excellent serums that really work.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
