Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
IRONMAN Triathlon Store: Gear and apparel for triathletes who have crossed the finish line, are still in training or simply a supporter of IRONMAN. Wear it, and wear it proudly.
2,5
5 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Avoid at all costs!
I ordered a shirt, immediately accepted payment on my 5 day shipping. Now, a month later, my item has not even shipped. I have emailed their support 3 times for updates with no response.
I ordered an Ironmate shirt to support my partner. Shipping cost was extremely high, but the event store didn't have Ironmate shirts for men - apparently only women can be Ironmates - so $50 later I had my shirt ordered and en route. Two weeks later it arrived, and the "IronMate" text was off-center and angled to the point of being unwearable. This is the quality I'd expect from a $5 budget bin shirt at a secondhand clothing store with knockoff goods, not a $50 official item from Ironman's official store.
Frightening actually. I have made a few purchases with them. Their website is terrible. You can order things but they are out and then they fill part of the order. Ok, so that can happen, but let me explain what happened to me.
I made an order on july 14, 2020. They ran out of some items so they finally prepared the shipping on August 14, 2020 and billed me for the items they were shipping. I contacted them several times about where the package was. They told me it was delivered. I never received it. After spending an hour on the phone with FedEx, I was informed that FedEx returned the package to Ironman because the package was damaged! I never received anything. I contacted them by email, because they will not answer the phone, and they said they can only fill some of the items (the returned items were restocked and sent to another person). They said they would give me a Credit for the items that were damaged.
Then they turned around and billed me for both the original items, which I paid for on August 14th and billed me for the credit I was supposed to receive.
They billed me twice for the products they still have not shipped and billed me 3 times for the items that were damaged!
My only recourse was to submit a dispute with my credit card company.
They don’t respond to emails within a week, they do not answer the phone and they get everything wrong.
Order # 1000726732
Hopefully they will review this and call me, but I doubt it.
Every other order suffered significant delays. Incorrect items, they don’t process returns. Horrible. Awful.
They should have realized that the package they received was a return from the shipper and in stead of restocking and selling some items, they should have shipped the undamaged items to me and issued me a credit. Instead they charge me again and again and still I have nothing to show for all this.
So frustrating.
It is now September 4 and I ordered on July 14 and haven’t received a thing. Nothing.
Ridiculous, tried to order, all good but could not order , 1 shirt, emailed them, no response, called, left message, no response, called again , they explained there was a problem, sent me link to purchase, did not work, tried website, did not work, they said down for maintenance, OK , I understand... 2 more days no good, asked please confirm order and pay manually, nope. Ok needed by certain date, and tried to order with free shipping, now because of them being down they want me to pay FedEx... Really.. WT... so un professional. Buy elsewhere!!!
They have no customer service. They do not pick up the phone during their regular business hours and do not return emails. I returned an item that I purchased. They received it and confirmed that a refund would be issued. I did not get my refund and they are not returning my emails and calls. I should have done a quick search online before ordering anything from Ironman online. They have been receiving complaints for years and do not care to fix it.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
