iROCKER Anmeldelser 

I am trying to learn the situation of the shipment of my board that I purchased from EU website. I has been a week that being ordered, I just got the confirmation email and haven't get the shipment information yet. I already sent an email to irocker.info but the situation is still same. order US-262527
I wasn't able to order some extras from the EU website and I had to order them from the US website and it is frustrating that I have to pay serious customs and shipment fees. US-262529 & US-262626

The new stand alone pump that doesnt need a battery or plug in works excellent and is stronger than using the backup battery. Pretty much pumps the boards up as quickly as the normal pump being plugged into my truck.

The package was damaged and the cup holder is cracked.

Really easy to get started! However, I wish it came it a quick start instruction guide just to make sure I was doing everything correctly. First trip on the water was a great success!

I purchased the iRocker All-Around 10' paddle board in July 2022 and made countless great memories with it on the water with friends and family. Unfortunately, it ruptured unexpectedly during a recent beach outing. I reached out to iRocker customer service, and Kyra responded promptly. She was exceptional—handled everything professionally, reviewed my photos, and without any hassle, issued me a brand-new upgraded board.

I’ve rarely seen this level of integrity and commitment to quality. iRocker truly stands behind their product and warranty. I highly recommend iRocker to anyone in the market for a paddle board or accessories. Their gear is well-built, reasonably priced, and backed by outstanding customer service. Definitely check them out.

La experiencia ha sido maravillosa, la mejor garantía que hemos tenido jamás de un producto como este.
Se recomienda al 100%

I love my new board. It’s great for fishing and leisure paddling with my dog
I was just dissatisfied that it did not come with a carry bag as my boards in the past all came with backpacks

The item shipped was not the item ordered.

The paddle board is awesome. The car pump is great! The inflatable kayak seat seems cool, but lacking instructions makes it a real pain…I still haven’t really figured out how to properly install it and can find no resources.

fast shipping and great communication on when to expect it

Portable battery for iRocker pump delivers! As advertised, we get just over 2 SUP fills per charge! Totally worth it!

Answered the phone and willing to help. All too simple, yet rare these days. Thank you.

I was noticing a slow leak in my board and was trying desperately to find where it was coming from. I did the soap test on all of the seams and the valve. I never could find where the leak was coming from, until last Friday, I came down to the dock and noticed that it was significantly deflated.I also saw a complete seam failure of about 2 inches in length. I submitted a video to I rocker and Britney and Kyra were so kind in helping me quickly get it replaced. I was lucky that it was still under warranty.I was very pleased that a replacement came in four business days. I hope this one will last at least three years. Not sure go back to an inflatable in the future, but I am happy with the I rocker

We have tried several pumps and this is the only one that works great, and fast

The order was shipped and received promptly. However, the inflation device overheated at 3.89 psi rendering it useless.

Easy to order online. The customer service was friendly, responsive, and knowledgeable. Next day shipping

Super fast ordering! I needed a new paddleboard and this package came with a new electronic pump that I also needed--which had burned up after 3 years of service. The entire process was super quick. I would recommend adding to the package the carrier strap that we used to be able to get. Otherwise. Great!

Knowing, I'm buying a great product test lives up to the hype

It is hard to imagine a five-star review that starts out with a 'blow out' hole causing one of our two SUPs to sink, forcing us back to the dock after just a half hour out on the water. But ... I sent photos and a note asking what could be done. We had to go through steps to verify what happened, and that the board indeed did not fail due to anything on our part. That accomplished, Hudson and Kaye were able to process the claim, determine that it was still under warranty and offered us a comparable replacement board.

We had had the board for almost, but not quite 3 years. No pro-rated 'credit' based on how long we had it, no offer to fix it (we would never have trusted it not to fail again). The whole thing sorted by Wednesday morning - and the original email was sent to them on Sunday.

THAT is service. THAT is standing by their product(s).