Initial contact was very good, Ellis being helpful and prompt with replies. Now the hook has been cast and I'm 'hooked' it's not so good. The Dashboard is rather poor and not particularly intuitive. I... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
There was a long delay with the cards for an unknown reason Charly did keep in touch and we did eventually get the cards. However this happened to co incide with a school holiday when we didn't... Se mere
Virksomheden har svaret
Cheaper than my previous fuel Card company by at least 10p. Always a friendly and helpful experience. My account manager is always there to sort any issues or Questions. Thank you Leoni, and thank... Se mere
Virksomheden har svaret
Superb service by Chloe, Barbara and Lesley! Interfuels have been excellent from day one. Very easy to get in touch with our account manager, super quick responses (email and phone), and simple proces... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
If you’re looking for fuel cards that can save your business both time and money, the InterFuels fuel cards are the ideal option.
Kontaktoplysninger
Baltic Street, TS25 1PW, Hartlepool, Storbritannien
- 0330 005 0055
- sales@interfuels.co.uk
- interfuels.co.uk
4,1
God
403 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
SOLD MY DATA WITHIN 1 WEEK
SOLD MY DATA WITHIN 1 WEEK! Got bombarded from emails from Gordon & Adam - stupidly, I responded to one of them and had a call and registered.. they asked for ID's, I havent gone back to them, now im getting multiple calls from other fuel agents which I have never ever had before. DO NOT TRUST.
3. oktober 2025
Uopfordret anmeldelse
Besvarelse fra InterFuels
Hi Sonny
Thank you for your review. We’re really sorry to hear this and take your concerns very seriously.
However I would like to confirm that we would never and have never sold data during our operation as a business.
Your trust is important to us, and we appreciate you raising this.
Thanks again
John
Head of Service
InterFuels
give you a price per litre
give you a price per litre, then you find out that there is a surcharge on most garages so you pay more
16. september 2025
Besvarelse fra InterFuels
Hi Arthur
Thank you for taking the time to leave a review. I have checked your invoices for the past 3 months and can only see one instance where you were charged a site surcharge back in July. Would you like us to send you a full surcharge listing so you can see which sites to avoid?
Thanks again
John
Head of Service
Provide a great service
16. september 2025
Besvarelse fra InterFuels
Hi Peter
Thanks for the kind words, we're really glad to hear you're happy with the service.
The InterFuels Team
people answer the phon
people answer the phon. very helpful and knowledgeable about the product.
16. september 2025
Besvarelse fra InterFuels
Hi Stephen
Thanks for the lovely feedback. We're really glad you've found our team helpful and easy to reach, we're always happy to assist.
The InterFuels Team
YOU ARE CHEAPER THAN HUSK
17. september 2025
Besvarelse fra InterFuels
Hi Jeff
Thanks for the review - great to hear we’re offering you better value. We appreciate you choosing us.
The InterFuels Team
We are pleased to use NRG as the price…
We are pleased to use NRG as the price of diesel is very important to us. They are also competent and fast with queries/invoices etc.
16. september 2025
Besvarelse fra InterFuels
Hi Rose
Thanks for the positive feedback. We're glad to hear you're happy with our pricing and service, and that we've been able to support you efficiently. It’s great to have you with us.
The InterFuels Team
Very disappointing.
First time I used the card and got £57.00 of petrol, only to receive an invoice for £80.22 a couple of days later from Interfuels!! All because they forgot to mention the card they sent is only for diesel.
Plus beware of other hidden surcharges.
23. september 2025
Besvarelse fra InterFuels
Thank you for your feedback and thank you for your time today on the telephone. Please again accept our apologies that the incorrect card was recommended for unleaded usage – we hope that the steps we agreed on our call go some way to putting things right – John Hall, Head of Service
Besvarelse fra InterFuels
Thanks! Pleased to hear everything has been easy and straightforward.
Professional and Efficient Service
Queries answered quickly. Kept informed of fuel price trends. Lost cards replaced quickly. Billing on time and clearly laid out/
16. september 2025
Besvarelse fra InterFuels
We appreciate your review. Happy our service makes things simple for you!
Besvarelse fra InterFuels
Thanks, Tim! Pleased to hear you’ve had a great experience with us.
Polite helpful Staff Member
16. september 2025
Besvarelse fra InterFuels
We appreciate your review, Robin. Great to know our staff made a positive impression.
Excellent Service.
I never have any issues with yourselves from invoicing through to fuel availability.
I never get a customer service call though, not that it's an issue.
Phil Eagleton
16. september 2025
Besvarelse fra InterFuels
Hi Phil,
Thanks for the feedback, great to hear everything runs smoothly for you, from invoicing to fuel availability. We’ll take note of your comment on customer service calls too, and always appreciate hearing how we can improve.
Great for a small business
As a small business, Interfuels have helped me reduce the cost of my fuel card while retaining the convenience. I didn't think I got the same from my existing provider who seemed geared towards larger companies.
16. september 2025
Besvarelse fra InterFuels
Thank you for the kind and detailed feedback. We're really pleased to have been able to support your business and help reduce your fuel costs without compromising on convenience. It's great to hear we've made a difference where other providers may not have.
Easy to deal with, convenient and saves money.
16. september 2025
Besvarelse fra InterFuels
Hi Richard,
Thanks for the great feedback. We're glad to hear you’re finding the service easy, convenient, and cost-effective.
Besvarelse fra InterFuels
Hi Mark,
Great to hear everything’s been running smoothly. Thanks for taking the time to leave a review.
Besvarelse fra InterFuels
Thank you for the kind words. It’s great to hear you’ve had a positive experience, we really appreciate your feedback.
It's really good to get weekly price…
It's really good to get weekly price updates which helps me decide when to fill up with fuel, and any price saving is appreciated nowadays. Thanks
16. september 2025
Besvarelse fra InterFuels
Thanks for the great feedback. We're really pleased to hear the weekly price updates are helpful.
You are a really easy compa ny to deal…
You are a really easy compa ny to deal with and your staff are friendly and efficient i would recommend your company without reservation
4. september 2025
Besvarelse fra InterFuels
Thank you for the kind words. We're really pleased to hear you've found us easy to deal with and that our team has been friendly and efficient. We truly appreciate the recommendation.
Besvarelse fra InterFuels
Thanks so much for the kind words. We really appreciate your support and are glad you’re happy with the service.
account setup
Chloe was very helpful and explained clearly the process when setting up our account.
19. august 2025
Besvarelse fra InterFuels
Thanks so much for the lovely feedback. We’re really pleased to hear Chloe was helpful and made the setup process clear and easy. We’ll be sure to pass your kind words on to her!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.