insurd Anmeldelser 

1.247
•
TrustScore 4.5 ud af 5

4,6

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

When it was time to renew my campervan insurance, Ashley got in touch without bombarding with calls. She was extremely helpful and professional in guiding me through the available options. Excellent,... Se mere

Bedømt til 5 ud af 5 stjerner

Excellent customer service, quick and efficient! Usually this process is long and frustrating as you have to read out long strings of letters/numbers which can be a pain. I think this was the first t... Se mere

Bedømt til 5 ud af 5 stjerner

Renewing the policy was very straight forward and one minor detail was soon sorted out. I was able to download the paperwork within a few minutes of speaking to the operative. It's also good to be ab... Se mere

Bedømt til 5 ud af 5 stjerner

Fantastic service from Matt at insurd. Offered expert advice with great communication. Took the hassle out of sorting our business insurance. Made the whole process simple and most of all at a great p... Se mere

Virksomhedsoplysninger

  1. Forsikringsmægler
  2. også i
  3. Ansvarsforsikringsselskab
  4. Bilforsikringsselskab
  5. Campingvognsforsikringsselskab
  6. Taxiforsikringsselskab
  7. Udlejerforsikringsselskab

Om insurd

Skrevet af virksomheden

insurd is a specialist vehicle insurance provider, offering top quality cover at sensible prices.

Established over 50 years and with a technology-driven approach, insurd believes in keeping things quick and simple, backed up by world-class customer support for complete peace of mind.

Taxi insurance
Whichever local authority you're licensed with, we've got you covered. With policies starting from £12.50 a week and low deposit payments, insurd will have you on the road in minutes. Cover available for private hire and public hire.

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or
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Motorhome and campervan insurance
From pop-top camper vans to fully integrated motorhomes, supported by the UK's biggest and respected insurers, insurd will find you the best cover at the best possible price.

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or
Find out more about motorhome or campervan insurance

Touring caravan insurance
From Pop Tops to 5th Wheeler RV's, insurd will use their panel of trusted insurers to get you the best deal on caravan insurance.

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or
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Van insurance
Cover for anyone who relies on their van for personal or business use. insurd will use their panel of trusted insurers to get you the best deal on van insurance.

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or
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Travel insurance
If you need cover for your travels, insurd offers comprehensive travel cover for your next trip. They don't believe in imposing age limits and will cover almost all pre-existing medical conditions.

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or
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Business insurance
insurd policies don't stop with the above. They offer several commercial products such as Landlord, Fleet, Minibus, Motor Trade, and Public Liability insurance, which includes cover for sole traders, tradesman, builders, barbers, hairdressers, beauty therapists, dog walkers, driving instructors and more.

Personal insurance
In addition to the policies above, insurd also offer Home and Car insurance.

What's more, you're in control. With instant access to the insurd customer portal and app, you can:

  • View and download all your documents
  • Submit a claim
  • Make payments
  • Request changes to your policy

To find out more about insurd, visit us online or if you prefer a friendly voice:

Call

Temporary insurance
insurd also offers short-term insurance cover for the occasions when annual policies don't cover your needs. Cover includes:



Kontaktoplysninger

4,6

Fremragende

TrustScore 4.5 ud af 5

1 t anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 46 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,6

Alle anmeldelser

(1.247)

293 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Jade was very knowledgeable and…

Jade was very knowledgeable and answered every question I had in a timely and efficient manner. I could not fault her from start to finish. She seen discrepancies in admin from previous broker and fixed them, also fixing an issue I had with insurance that I had given up on, she sorted it. I would not hesitate to recommend Insurd. Thank you

19. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I bought policy with cameron , bad experience

I bought policy with cameron. Start date was 20th of june. Tried emailing them about my account but no response. Today 22nd of june i called them saying I don’t want to continue with this company because there’s no way to see my account and know whether i am insured ?
They take ages to answer the call and i have been only with this company for 2 days and within cooling off period. I paid 195 as deposit. For cancellation they are asking me another 150£. Thats a joke.
They are saying they will go to dept collections.
Definitely not happy with this scam. I will go to court myself if they don’t cancel and refund me after cancellation fee.
I would request everyone to avoid unless they are fair.

20. juni 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Great service and Good Price

Ashley made the alterations and renewal of my Mo Home policy so efficiently and was a pleasure to deal with
Easy to understand and explained in detail all options and requirements to complete the application process
This is my second year with insurd and have been very pleased with customer service

18. juni 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Excessive Amendment Charges and Poor Transparency

Very poor experience. I needed to make a change to my Private Hire and Hackney Carriage insurance policy to only private hire and was expecting to pay the stated amendment fee in policy up to £50. Instead, I was charged £126.11. This feels excessive and unreasonable, especially when the insurer knows customers often have no option but to make necessary policy changes. The charges were not clearly explained over the phone, and I feel I was overcharged. I am extremely disappointed with the lack of transparency and fairness. I would advise potential customers to carefully check all amendment and administration charges before taking out a policy.

15. juni 2026
Uopfordret anmeldelse
insurd-logo

Besvarelse fra insurd

Hi Imran,

Thank you for taking the time to share your feedback. We're sorry to hear that you have been left disappointed by your recent experience, as we always aim to be completely transparent about our pricing and terms.

We completely understand your frustration regarding the £126.11 charge, especially when you were expecting our standard amendment fee. I would like to clarify the breakdown of this cost, as it involves two separate elements:

Administration Fee: As you rightly noted from our terms of business, our fee for processing a mid-term adjustment is £50.

Underwriting Premium Adjustment: When you change the permitted use of your policy—in this case, moving from a combined Hackney Carriage and Private Hire policy to solely Private Hire—the insurer must completely recalculate the risk. This change in the risk profile often results in an adjustment to the underlying premium charged by the underwriter.

The total of £126.11 reflects both our standard administration fee and the insurer's new premium for your updated level of cover.

That being said, if this distinction was not clearly explained to you by our team over the phone, we sincerely apologise. We expect our agents to provide a full and transparent breakdown of all costs before any changes are finalised. We'd be happy to review the call recording relating to this transaction, so please reach out to us at hello@insurd.co.uk and we'll investigate further.

Bedømt til 3 ud af 5 stjerner

Very disappointing experience with…

Very disappointing experience with INSURD

I paid a deposit of £270 for my insurance policy. After only two days, without even using my car, I received a phone call informing me that because of a CCJ on my record, my deposit would increase by £77 and my monthly payment would increase by £60.

I asked what would happen if I decided to cancel the policy. I was told that out of my £270 deposit, I would receive only around £70 back. This means they would keep approximately £200, even though I had not used the vehicle and the policy had effectively been cancelled after just one day.

I find these charges excessive and unfair. The lack of transparency regarding the costs and the amount retained after such a short period left me extremely dissatisfied. I would advise anyone considering this insurer to carefully review all terms and cancellation fees before purchasing a policy.

4. juni 2026
Uopfordret anmeldelse
insurd-logo

Besvarelse fra insurd

We are genuinely sorry to hear that your experience has left you feeling this way. We never want our customers to feel blindsided by costs.

To provide some clarity, when a policy is taken out, the premium is calculated based on the details submitted. If a validation check subsequently reveals a CCJ that wasn't included in the original quote, the premium must be adjusted to match the correct risk details.

We completely understand why retaining a portion of your deposit for a cancelled policy feels excessive for just a few days of cover. The retained balance covers the short "time on risk," but primarily accounts for the non-refundable setup and cancellation administration fees required to process the policy. We strive to be as transparent as possible about these charges by detailing them in our Terms and Conditions.

We would be more than happy to walk you through the exact breakdown of these charges to ensure everything was applied fairly and correctly. Please contact us directly at hello@insurd.co.uk with your details (policy number, name, postcode) so we can look into your file.

Bedømt til 5 ud af 5 stjerner

The art of customer relations

Ashley was patient, understandable and pleasant. I was contacted by two other insurance firms who left messages giving their details and phone numbers; all within a micro-second and completely impossible to de-cypher unless I played them back at least ten times. This may be a lesson to those who SPEAK to people and never WITH THEM. "If you wish to sell anything, never SPEAK to people".

28. maj 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Amazing staff specia

I was dealt by a guy call elgan amazing person helped me alot with explaining about the policy procedure help me with the discount policy hasn't started yet but let see how they deal with it afterwards. But I do recommend guy call elgan very helpful thanks mate.

21. maj 2026
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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