insurd Anmeldelser 

Excellent and kind stuff
Great service.
Jassy

Amazing service detailed to suit your requirements and budget.

Great service by Ashley. Sorted out my private hire insurance for a good price and got the certificate almost immediately.

great company so easy to complete

Easy to deal with and very helpful when we had an unfortunate bump!
I’ve been using this company for several years but never needed to claim before. They made it very easy.

Easy to submit details and competitive pricing

"There was a small mistake with my policy details at first, but the Team Manager, Mike, called me directly and resolved everything instantly. He was incredibly polite and corrected my documents right away. His excellent customer service completely turned my experience around. I am very happy to give a 5-star rating for his amazing help, and I will definitely be renewing my policy here!"

I just wanted to mentioned how good it was for me as first timer. agent Sam helped me out with my insurance purchase I'm really glad i chose this policy.

AVOID!

Gave me a price online which was wonderful had to call to accept qoute waited around 30mins to get through to someone who told me that the price online was a telematics (not mentioned anywhere) and had re run my details to get me an without telematics, when the person got back to me the price had doubled for some reason. Luckily found someone else who actually honours the price that they give.
Definitely do not recommend.

First motorhome policy..so no aquired no claims bonus..good price..quick and easy process..followed up by request for driving licience photos & check my licience code..C1 vehicle..all done in 2 days..good communication

Hi
I have just renew my taxi insurance with them
Very friendly customer service
Very have with there service and very low price 😀
I will recommend this to all of you guys
Thank you
Kind regards

Excellent service from Cameron Williams. Very thorough in explaining every detail throughout the insurance process.

Customer service is good and price negotiation is quite decent
Sales agent Chloe Spencer is very helpful and well communicative

Insurd.co.uk recently helped me insure my Vehicle and their service was very clear and concise. I am pleased with the service they offer

Excellent customer service by Emma.
⭐️⭐️⭐️⭐️⭐️

I cancelled my insurance just four days after taking out the policy, well within the cooling-off period. Despite this, I was charged almost £500 in cancellation fees.

The company told me the charges included "non-refundable insurer fees, time-on-cover charges, and administration fees." However, based on the figures provided, it appears they also retained their full commission. I asked them to provide a detailed written breakdown showing exactly how the £500 was calculated, including each fee and charge, but they have not responded.

The cancellation terms and potential costs were not explained clearly before I agreed to the policy. My experience with customer service was disappointing, as I found the staff rude and unwilling to provide a transparent explanation.

I would advise anyone considering this company to ask for a full written explanation of all cancellation charges before taking out a policy.

Very disappointing experience with Insurd. I paid £288 as a deposit for my insurance policy, but after only 4 days I decided to cancel. I was told that cancellation charges applied and that I would only receive around £80 back, meaning almost £200 was taken.

When I asked for the cancellation terms and charges, I was told that these had been explained over the phone, but I was not provided with clear written cancellation terms before agreeing. I believe important information such as cancellation fees and charges should be clearly provided in writing so customers can make an informed decision.

The cancellation process was frustrating, and I found the customer service response unhelpful. Customers should be given full transparency about all fees, including any finance charges, before signing up.

Very helpful n professional staff , Lauryn assist me al the way through really kind n explained me al things i needed to know , many thanks once again

Great service, no hassle, saves time and great price too, thanks Matt for sorting out my insurance.

⭐⭐⭐⭐⭐ 5-Star Review for Chloe Spencer – Insured Taxi

I had an outstanding experience with Chloe Spencer at Insured Taxi. From the very beginning, Chloe was professional, friendly, and extremely efficient. She guided me through the entire insurance process, answered all of my questions promptly, and ensured everything was arranged smoothly.

Her excellent communication, attention to detail, and willingness to help made the whole experience straightforward and stress-free. Chloe took the time to understand my requirements and found the right insurance policy for my private hire vehicle.

I am very impressed with the level of customer service I received and would highly recommend Chloe Spencer and the team at Insured Taxi to anyone looking for reliable, professional, and hassle-free taxi insurance.

Thank you, Chloe, for your exceptional service!