I'm replacing disgusting old fibreglass insulation. Purchased Thermafleece SupaSoft, recycled plastic. Fast delivery, really good insulation, no itching or glass fibres flying about. The only downsid... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Buying a 'green' product ( two tubes of specialist adhesive) - both robust plastic. Came inside a large cardboard box covered in wrapping tape. Multiple large plastic pillows inside; then large quant... Se mere
Ordered a product from Insulation Merchant and it was exactly what was advertised and arrived as suggested. Great product.
Excellent service and advise, big shout-out for David Clark, Sales Director, who guided me on the best product for my project. Went with the Steico wood based product in the smallest width, unfortunat... Se mere
Virksomhedsoplysninger
- Engrossalg af byggematerialer
- også i
- Butik med isoleringsmateriale
- Byggecenter
- Byggemarked
- Leverandør af byggematerialer
Skrevet af virksomheden
THE independent insulation merchant! Suppliers of natural, sustainable insulation and airtightness systems to the UK. We have a stocked warehouse and can offer quick delivery.
Kontaktoplysninger
Unit 3 24 Munro Road Springkerse Industrial Estate, FK7 7UU, Stirling, Storbritannien
- 01786 657 911
- help@insulationmerchant.com
- insulationmerchant.com
4,0
God
220 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 66 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Friendly & prompt delivery.
2. juli 2023
Great customer service
Thank you for your excellent customer service and quality products. Highly recommended.
4. juni 2023
The product was great value and the…
The product was great value and the delivery team was very helpful helping my daughter put the sheets in my garage
29. maj 2023
Got the product I wanted timely
2. maj 2023
quick delivery
2. maj 2023
Very helpful and impressive customer service
Very helpful and impressive customer service from ordering to delivery. Would recommend
1. maj 2023
I wouldn't hesitate to recommend…Insulation Merchant
I wouldn't hesitate to recommend insulation merchant for advice, supply and delivery of materials.
Steven is a credit to the company and helped me at every stage.
If I or anyone I know requires their products I would definitely use again.
11. april 2023
This is the first time we have used them and the last
This is the first time we have used this company and will be the last as they messed up delivery 3 times, and the last time when we got the materials the Courier left the materials on pavement in London instead of going to loading bay, has cost us a lot of time and money for a simple order.
2. april 2023
Not all my delivery turned up on set…
Not all my delivery turned up on set delivery date. Waited just under another week for rest of my delivery. Not good when unable to complete scheduled work at time allotted!! Loss of time & income!!
2. april 2023
Easy ordering of natural wool insulation
I ordered insulation wool from this website. Their prices were competitive and the delivery costs lower than other sources I found. The delivery was quick and efficient and arrived well packed on a pallet.
26. marts 2023
Product was delivered on time
Product was delivered on time. And assistance provided over telephone was clear and extremely helpful.
26. marts 2023
Fast and efficient
Fast and efficient. Good options offered when a product was not in stock. Good prices including for delivery.
29. marts 2023
quick delivery and good price
6. marts 2023
Absolutely fantastic service
Absolutely fantastic service. Great customer service and very prompt delivery. Extremely helpful.
3. marts 2023
Not a good experience as first time buyer
Materials quoted and payed for not available as advertised.
Replacement materials not delivered within stated timescale.
Replacement details not as requested, quoted and payed for.
2. marts 2023
Besvarelse fra Insulation Merchant
Hi Steve,
Apologies for not feeling you had a good experience. We did have stock of the item you bought, it was just not the full quantity as some had also been sold by our Trade Counter at a similar time. To get the order to you we had this dispatched from the supplier and I apologise if this did not arrive as quickly as you expected. The courier networks are not as efficient as they could be at the moment.
You may need to put further clarification on your last statement as I'm not sure what you mean by this. The replacement was the same value as the original item.
Thanks, Insulation Merchant.
A company l now trust
This was the 2nd time I ordered from Insulation Merchant. Again my order arrived in good time and was well packaged.
On the 1st occasion l phoned to get an order update, and they informed me of an alternative product just in which was a little cheaper than what l had ordered.
I was very pleased.
This is quality customer service and a great selection of products on a well designed website.
I'll be returning to them.
28. februar 2023
Dette er Trustpilot
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