Innovative Partners LP Anmeldelser 82

Unfortunately, this company has not lived up to the expectations when I first signed up for coverage. My service providers have had great difficulty in verifying insurance coverages and long wait times on the phone for customer service to submit the claims. I recently received a bill for a covered procedure (colonoscopy) directly from the Dr. This procedure was done over 6 months ago, and the insurance portion has still not been paid, thus, the Dr. just billed me directly. It has taken me several calls to connect the Dr. to the claims department and still no resolution. I am beyond frustrated and will just keep attempting to resolve it so that the insurance pays out what it is supposed to, based on my policy.

Choosing Innovative Partners for my healthcare needs was a game-changer. Their range of services,coupled with their commitment to customer satisfaction,make them a standout in the industry.

Thank you Alex for helping me and my girl get covered! The Teledoc service is great,I don't even have to get up from my couch!

I've been a customer of Innovative Partners for a few months now, and I can confidently say that their healthcare options have been a lifesaver for me and my family. Their coverage and focus on customers make them stand out.

Worse insurance company ever!!!!
I can't believe my husband lost 2 toes and has a heart attack and nobody takes your insurance plan !!and I had to pay 1300 for prescriptions because our card don't work,ALSO the doctor office wants insurance cards not on the phone,just all around backwards when you have an emergency!please shouldn't have to deal with running around with the insurance,very unsatisfied

I purchased insurance through Innovative Partners a few months ago, with Sarah, she was very Insightful and so far I’m very pleased with my coverage. The plan benefits cover pretty much everything I need. The customer service provided has been exceptional and friendly. Every time I’ve reached out with any questions or concerns their Customer service team was both helpful and informative. I was able to get a provider list sent out to me and found an ENT Doctor in-network. I just left my doctor visit and I’m pleased with the service and quality . Thank you for the great customer service support!

So far so good I learned a lot from the agent who helped me on the phone. She got me connected with Dental and that’s what I really need it and she explained to me about dental vision and medical. She was very informative intelligent smart lady. I really appreciate it all her help and I’m looking forward to using my health insurance in the future

The great customer service I received from Adrenia.

I have made more than 15 attempts to speak to someone at Innovative Partners over the last two weeks. I was able to speaker with Cathy she was the only one who has tried to help. I spoke with a supervisor (Daniel E.) I have been trying to teach him specifically about an issue of the refund and premiums. I have left 5 or 6 voice messages on his extension he has not returned my call. I have emailed many times with no response. I am about to cancel this policy and demand a full refund for services NOT rendered.

none of my claims were accepted . i had to shell out 1200 USD from my own pocket. from day 1 they looked dicey they charged me even without confirmation , there was no process for cancellation eventually i had to do stop payment. once i stopped payment i started receiving service calls . it is a fraud . usually i dont write reviews but dont want other people to be duped like me

Customer Service Representative was friendly and helpful.

The customer agent representative Tyra made my phone call very pleasant. She was extremely informative. And very helpful as well as friendly

This was my first time looking for health insurance on my own, i've always had coverage through my employer. I Called in very confused about my coverage, i swear i was scammed, how fast everything happened. After speaking with the Customer Service i am glad i called. I rushed through the process an really did not know who i gave my money too .. However, after my conversation with rep Georgia, I'm very confidant and more educated about my coverage. I wish everyone in the world treat people this way .. i will recommend my family. Thank you for your patience.

Collin !

I’ve always had insurance through my former employer, so I had to get my own I quickly realized how frustrating the whole process can be. Last year I started working with Phil and I’ve been very satisfied. He was so understanding about my specific needs and he made the process so simple for me.

They are the worst insurance I have ever worked with, they care noting about helping you! I would recommend you take your money and throw it in garbage before giving these losers your money!

This company has excellent customer service the agents are full of excitement & always ready to assist. Customer service here is without doubt amazing. The rep I had was so helpful & explained everything in regards to my coverage with the utmost care importance excitement.

Their customer service was fast and quick very helpful and got me all the right details and information on the policy. Great Policy As Well Definitely Very beneficial If you don’t have a Medicare policy. They due cover as a secondary as well as a primary just in case you would like extra benefits. Definitely love that about this company .

I’ve had this insurance for a while now and it has been very helpful you me and my kids. I give them a 5 out of 5.

I had difficulty finding my ID card but Kylie was able to walk me through the member portal with no issues! Hold time was a little long though!

This insurance is the best. Customer service assisted me with keeping the doctor I had for awhile without all the hassle.