Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

I can't get the same level of service (RAM, HDD, response time to questions) at this low level from anywhere. Stability of servers is excellent and service breaks are announced early. The only mi... Se mere

Bedømt til 5 ud af 5 stjerner

I have been using INIZ service from more thn a year now and got to say i love their service. I never faced any major issue and when there are any minor issues where i need their help it's always the... Se mere

Bedømt til 5 ud af 5 stjerner

Never experienced much down time, and if i on a rare occassion do, it's fixed within minutes. Patrick has been VERY helpful with both setup and problems that i might experience, caused by my own stu... Se mere

Bedømt til 4 ud af 5 stjerner

Cheap VPS, have a habit of telling you to get a different product when you make suggestions on how to improve the product at $0 cost right after you've ordered 12 months of it. Have generally bee... Se mere

Virksomhedsoplysninger

  1. Webhostingvirksomhed
  2. Cloudcomputingtjeneste

Skrevet af virksomheden

INIZ has been operating since 2012 and has built up great reputation for providing reliable Web Hosting & VPS Hosting at affordable prices in the United Kingdom, Netherlands, United States and Singapore. Month on month we continue to grow rapidly and are always looking for new products and service locations.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

135 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

I had issue with my setup of my MySQL…

I had issue with my setup of my MySQL server, while out of the scope of the agreement the support team fix the issue with grace, love, and easy!!

That is the kind of support that a customer needs!!
So happy with the support team.
I would highly recommend INIZ.

Regards,
Rob Oudendijk

28. juli 2022
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A extreme happy custumor since 2016

I'm already a customer since 2016. I have a small vps. the linux OS was outdated and i needed a upgrade to a new linux distro. They helped me extremely good. I got a new vps so i could install everything. This was while my old server was still running.

i had some small issues with my install. But they helped me very well. it's amazing how well their service is!

they also respond very quickly to support tickets

27. maj 2022
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Short and shocking experience

While indeed a cheap price, and I was hoping to replace this with current setup with GCP.

While I admit my mistake that I didn't see the policy about proxy/vpn, as I've not encountered this before: I found my IP is banned, was not sure why (apparently my workplace IP was banned), I tried to get around it by VPN, which made things worse.

The 'support' is not a support exactly. It is incredibly rude and angry person, whom I sure this little action make him/her feel better about him/her-self, as the 'protector of the realm'. No conversation, nothing. Just cancelled my account, and refused further orders.

I'm glad this experience happened early before I invested more in their service. It is incredibly unreliable to do business with a moody organization.

Sure, it is cheaper, but I don't mind paying few euros more for a dignified experience.

I don't recommend it.

Edit 1: He claims false that I signed with false address. I didn't provide my 'street address' and 'city', because it is a bit too much to ask for a Virtual Machine. And it is interesting he claims that, since he has ZERO evidence on it.
Childish behaviors.

24. maj 2022
Uopfordret anmeldelse
INIZ-logo

Besvarelse fra INIZ

Signed up with falsified information, fake address, multiple orders over VPN. Customer was refunded same day and refused future business. Full name did NOT match PayPal account. Opened ticket asking why and was told bluntly the above.

Previously we would ask customer to provide ID however we simply now refuse business to anyone intentionally entering fake information or details that we believe to be high risk.

We are not desperate for business that we would accept any risk orders to reduce fraud and service abuse this process is much easier for all parties involved as in most cases fraudulent orders aren't able to provide valid documents.

Bedømt til 1 ud af 5 stjerner

Poor ethics and no refund

They raised the price of my service so I let it lapse. They continued to take payment at the old rate but I had no running service and they won’t refund. More than £100 out of pocket and nothing to show for it. Avoid at all costs, highly questionable ethics.

Has anyone noticed a theme to the negative reviews?

As stated, I did not cancel but did not agree to the increased charge. When you say the terms have been in place for several years, I’ve been a customer for around 8 years, have the terms in this regard changed in that time as I wasn’t notified if that’s the case.

Finally, who can really remember what they agreed to 8 years ago, this comes back to a question of ethics rather than contractual nuances

13. april 2022
Uopfordret anmeldelse
INIZ-logo

Besvarelse fra INIZ

As stated in the terms clearly (of which the same refund policy has remained unchanged for several years), proper cancellations are to be made via ticket and they should cancel or remove any billing agreements, which as stated in the review was not done.

Subsequent renewal amounts are available as account credit and still available today.

As per the terms accepted:
>If the account holder cancels after the time period specified, there will be no refund given.

>Recurring payments will not be refunded on renewal, you should issue cancellation request 8 days prior to next due date and/or cancel your billing agreement or remove the card on file from client area.

We cannot please clients who fail to follow the terms that they have accepted at time of order.

Bedømt til 1 ud af 5 stjerner

Decided to suddenly close their Sweden…

Decided to suddenly close their Sweden location with mere 10 days prior notice. No migration to new location, no automated refunds, nothing. What an absolute fraud. Don't use them if you want an actually reliable service.

16. november 2020
Uopfordret anmeldelse
INIZ-logo

Besvarelse fra INIZ

Fraud would imply we aren't giving customers money bank. As stated in the email they can submit ticket to claim refund and we have processed all of them to date.

Maybe you can share proof of downtime or bad service when you had the service for the last 4 years, because its rarely ever had any downtime or performance issues. Most clients submitted tickets thanking us for several years of awesome service and understood market dynamics have changed.

All the best for the future and hopefully you will be able to find another provider that could come even close to the price/service ratio in Sweden.

Bedømt til 1 ud af 5 stjerner

Questionable ethics

I purchased a plan with INIZ, but unfortunately the resources purchased were not enough for my needs. I chose to upgrade to ensure resources were sufficient.

Unfortunately I chose not to continue with the service supplied and cancelled within 5 days.

I asked for a refund, but they argue that in their terms and conditions that upgrades are non-refundable so will only refund me for the original package purchased.

I would understand such a position had I been using their service for longer than 7 days, but I cancelled with 7 days and now have no services.

What sort of position is it not to offer a full refund? Morally reprehensible. Shame on you INIZ.

30. august 2020
Uopfordret anmeldelse
INIZ-logo

Besvarelse fra INIZ

It would be questionable if the terms were not clear, client accepted he read the terms prior to payment and continued to order and upgrade his server. We offer refunds for first ORDER, first order was his initial VM purchase, he continued as he says so himself to make further upgrade orders and thus accepting service is fit for use.

We refunded the initial order without questions and even offered account credit for the upgrade orders which he could use for any of our services even though our terms state further orders are non-refundable.

Bedømt til 1 ud af 5 stjerner

Slow support, Non existent refund.

Paid with PayPal business with genuine details, services were activated and production environment were setup, so far so good.

1-2 days later received an email about a photo ID required for "verification purposes", which I declined, and this is understandable, hence I chose to receive a full refund instead of providing sensitive personal information.

My services were cancelled, however 36 hours later refund still no where to be found, intentionally / unintentionally, I guess time will tell....

A suggestion for your company is that if you take fraud protection so seriously to turn away genuine customers, is to pre authorized the payment and reverse the amount should you not accept their order- not withholding a customer's fund yet happily cancelled their order.

25. august 2020
Uopfordret anmeldelse
INIZ-logo

Besvarelse fra INIZ

We have automated checks at time of order prior to payment but not all orders are of course caught, there is also a clear red warning box advising clients to not use fake or invalid details prior to completing the order.

At manual review we could not verify the billing details which we believe to be generic and you were asked to provide additional verification which you rejected to do so (perfectly fine, not all clients wish to).

This occurred over the weekend, we have processed your refund within 2 business days which we believe is perfectly acceptable timeframe.

All the best.

Bedømt til 5 ud af 5 stjerner

Thank you for support and excellent…

Thank you for support and excellent service for our vps since 2017 until 2020. The reason I leave is INIZ no longer have Singapore based vps. If not, I will stick with INIZ. Hope you guys have a bright future in this business

Regards
Ricky

20. april 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

My favorite hosting provider.

Hey! I'm pretty excited to be the customer of INIZ provider. I'v got KVM with 1482 days up time and no troubles during this period. What could i expect more? These guys listen their clients, provide good service and ready to satisfy custom needs.
Thank you!

30. marts 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Really like this service

Really like this service. The support seem really friendly and knowledgeable. Great uptime, and great time to resolve for any support tickets I have put in. Very reasonably priced too!

Kishan if you are reading this: Good job dude!

24. marts 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Have been using Linux VPS from Iniz for over 2 year

Have been using Linux VPS from Iniz for several years, very stable. Very friendly & quick responding helpdesk, when in need of technical assistance. Multiple locations and competitive pricing. Easy simple management interface. Looks like I am there to stay ;-)

27. januar 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

When it comes to first impressions

When it comes to first impressions I'm not a strong believer and as a seasoned user of hosting services from different providers, this guys are the best!

As a cheapskate that I am and a newcomer to their hosting service arrangement they greeted me with utmost respect and promptly replied to any query providing even an extended service to comply with some of my requests. Imagine that... especially taking into account the day and age we all live in, where everything sucks and you don't get your money's worth, their CRM implementation is beyond anything I've seen so far and for a shamefully affordable price

All in all,
A well deserved salute is in order

9. oktober 2019
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

INIZ is by far the best host I've ever…

INIZ is by far the best host I've ever used in all my years of working on the web. They offer rock solid reliability at outstanding prices and honour their commitments and offers. If you do have any question, it is always answered by knowledgable support individuals and any actions required are taken without you needing to follow-up with a request for them to be completed. It really is a service-first company and an outstanding provider.

If you're looking for any kind of unmanaged services. This is the place to go.

3. oktober 2019
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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