Feedback about my experience today I have been coming to Inglot for a long time, and today I came to have my nails done. The girl who did my nails was lovely and I was happy with her service. After I
Feedback about my experience today
I have been coming to Inglot for a long time, and today I came to have my nails done. The girl who did my nails was lovely and I was happy with her service.
After I finished my nails, I went over to another girl who does eyebrows simply to ask her for some advice. The receptionist then spoke to me in a rather rude and unfriendly way, saying that bookings are made at reception and not with her.
I understand perfectly well where bookings are made. I have been coming to Inglot for a long time. I was not trying to book an appointment with her — I simply wanted to ask her about my eyebrows.
I found the way I was spoken to unnecessary and quite unpleasant. It made me feel uncomfortable, especially after I had just finished my treatment and paid.
I believe that a customer can be reminded of the booking procedure without being spoken to in such a dismissive way. A little more kindness and respect would make a big difference.






