Infinity Weekends Anmeldelser 

Don’t book !!! Cheaper to organise yourself as booking with this company you get no support at all so why bother to go with them save the money and put it to better use. My daughters hen do was booked with this company, on our first night we attended the very disorganised bar crawl which only one infinity rep was present and rep from another company for about 70 people the first bar we went in we was told we could only have beer vodka gin or Malibu why this was I’m yet to understand as you had to pay for drinks!! In the second bar was a live sex show where we was not told this would be happening, I am not a prude but it’s not something I would choose to watch with my daughter. In the third bar one of the girls went to the bar and bought a drink her drink was spiked and this is where the problems started she became unwell very quickly and we could not get a taxi to take her back to the apartment I asked the rep for help he told me to walk her round the corner and wait and try again for a taxi she couldn’t even stand up let alone walk she had only had 4-5 drinks. I asked him to call an ambulance after he did get us a seat in another bar after me telling him this was not on he called an ambulance I asked him how long he said he didn’t know if the ambulance was coming as he was not Spanish and couldn’t really understand 45 minutes later an ambulance came the rep came over and said I’m going to go as it doesn’t look good for the company and the bars don’t like the police or ambulance’s being called to the bars I would like to thank one of the other hen parties that refused to move on to the next bar and made him stay until we at least had the ambulance arrive. The ambulance came opened her eyelids and said drunk when anyone looking at her hands and legs being completely rigid could see it was not drink. The conversation I have had with a manager Dean ? I think his name is was absolutely shocking he his response was what if you had booked with booking.com what would you have done then well Mr arrogant self righteous vile person I didn’t book with booking.com I booked unfortunately with your company and had no support or help so what is the point of booking with Infinity weekends disgusting customer service !!!!! ****Edit from reply **** Yes correct we were greeted at the apartments by Jan who informed us the rep for the bar crawl was single and available yes the bride was presented with a bottle of cava after it was discussed that the bride did not drink cava or Prosecco on the booking ! I would love to see the pictures of us on the party boat! as you cancelled it a week before we arrived we went on a small catamaran with another hen group and very limited seating might I add we had to sit on sides around boat no DJ. There are plenty of bars in Benidorm that don’t have sex shows with full penetration sex and with no warning asked if we would be going to any more like that and was told NO ! The next bar was a live lesbian act !! The apartments were ok all group were on different floors 13,16,19,20 were not all together although the apartments were self catering was not allowed crisps or drinks around pool area unless purchased at hotel security guard was walking around going in peoples bags and tipping drinks away ! Saturday night as a group we cancelled due to lack of support from your company the night before, Sonny couldn’t even tell us if the ambulance was coming or not and he only stayed as the other hen group refused to move on! The Sunday was a good day although Sonny was at the venue and never even bothered to ask if the group member had been spiked was ok 👏👏well done one day out of three.

We had the most amazing weekend in Benidorm thanks to Jan and sonny! Such friendly staff and the organisation was to a t, can’t thank them enough for everything! Definitely a weekend to remember 🎉❤️ untill next time…

honestly can't fault Infinity Weekends! Gemma & Dean have been amazing! The updates and contact was great right from the start and they were super organised in getting everything booked and our itinerary over. Gemma was happy to make changes and never seemed like anything was too much bother which was lovely. The online portal was great too, very easy to use and make payments. Gemma also amended everyone's payments so that the hen didn't have to pay and some members paid slightly less/ more than others. The activities that were booked for us were also brilliant, better than expected and the whole hen group had an amazing weekend! Thanks so much guys, you honestly saved us all so much time and stress and we can't thank you enough!

Customer service was outstanding and more than happy to answer any query in an efficient manner. The price for 18 lads travelling to Benidorm was good and fair, I'd highly recommend.

Would highly recommend for a stag / hen do. Everything for the weekend was well organised and done well with Jan getting the extra mile to help it be as enjoyable and stress free as possible

Had a great time, everyone was friendly & our rep Sonny was really helpful by going out his way to make sure we all had a good time & a good gesture with a bottle of Carva for my friend Letitias 50th birthday

Regarding Jan,

What else is there to say.. the star rating says it all.

What a REP!!

Max

Paid for my trip to Benidorm as part of a group of 40 (enough money from us) - I am in the armed forces, since paying for the trip I have been told I now have to travel away with work that week. I explained the situation to Dean Allchorne. He simply said it is my fault for paying as early as I did. I could have waited. I then asked to change the name to someone who would go in my place. They explained they can add someone but not replace. MORE MONEY. So now I am hundreds of pounds down, I can't go and no alternative option for me. Not even credit. I found Dean and his colleagues so rude, disrespectful and unhelpful. They laughed on the phone when I asked for any advice on what to do next.. DO NOT USE THEM

Replying to their reply. I asked to swap names on the phone, I was told this isn’t possible and anyone else wanting to go has to be added no replaced. I paid it up as I was going. It wasn’t until after the deadline that I found out I could no longer attend for reasons out of my control.

Jan was class all weekend, always there for us and helping us out!

We had an absolutely unbelievable time from start to finish.. what ever people say about Benidorm don’t let that put you off!! We were all a little nervous.. everthing was so super organised by infinity from start to finish! Jan was so welcoming and amazing and organised us to a T! Everything we did was so so fun and well done.. Claire was an absolute delight and got us super involved In all the events .. we’ve all got super holiday blues being home and had 4 days we’ll never forget .. thanks so much Infinity.. I’d 100% recommend this company for any hen/stag do.. takes away so much stress and pressure

Well worth booking with these guys and Jan was lovely and really helped us set up the stag… Tony the dwarf was great and all in all worth every penny!!! Book with these guys and you won’t be disappointed!!👍👍

Jan our rep was absolutely fantastic. We were a group of 9 on a stag in Benidorm and we had such a blast. From start to finish Jan kept us updated with news and information of what was going on daily. Nothing was too much trouble! Would absolutely reccomend!

Well where do I start such a fantastic and memorable 5 days we had in Benidorm. Infinity weekends were absolutely incredible on the way to the hotel. We received a text message with useful information and that we was going to get met by our rep on arrival sonny Was amazing he took photos of us on the beachfront and gave us a welcome drink following all the other events we were welcomed from a lady called Jan who was absolutely amazing and a little bit quirky just what you need in that situations we had rooftop Jacuzzi which was excellent value for money and what you got in the package was incredible. We also did the boat party which was amazing bar the bride getting a little seasick 😂 The only thing I would change about the boat party if the company would put on a little shuttle of some sort to get you to the event as it’s a 20 minute car ride and if there’s a group of you trying to get five taxes is not the easiest or cheapest. We also had the bar Crawl which got you a little bit tipsy should I say followed with the big one strippers were very good and also very respectful as our bride was a little bit nervous. last night we went for a Italian meal, which was lovely and again great value for money. I would recommend this company to anybody it was outstanding and we had the best few days.

Had a fantastic experience in Benidorm for my hen weekend. Our reps Jan and Sonny did an amazing job keeping us all together, included and having fun!

Jan was an amazing stag do rep—organised, energetic, and always up for a good time. She kept everything running smoothly, handled our group's antics with ease, and made sure we all had an unforgettable weekend. Highly recommend her for any stag do!

Had an amazing hen do in Benidorm for my daughter . Everything we booked went smoothly . No issues at all . The bar crawl was fun and the people organising it were hard working . Correspondence was very good always quick response to queries . Would definitely use again

Excellent company, great team just want to say a big thank you keep up the great work!

Just came back from 4 days in Benidorm for a stag do. Jan was unreal, a message before we arrived and meeting us on arrival with bubbly and welcome packs was a god send. Anything we asked for Jan delivered whether it be photos for the group, recommendations to drink and eat. Thank you for making our experience the time it was. Keep up the hard work, it’s paying off!!

This is the 4th trip to benidorm my group have booked through Infinity.
From the booking process with Dean and Jessica everything was absolutely spot on, they were patient with late payments and everything went so smoothly.
I didn't think it could get better until the night before coming I received a.message from our rep in resort JAN!!! She was really informative about our check in and any extras we wanted to book, she was patient, friendly and worked so hard to ensure we had a fantastic weekend in benidorm. She clearly loves to see people having fun and as we could see on the boat party she knows how to party 🥳 she came to check on us in resort and even on nights out when we bumped into her she was happy to chat and help give advice to make our night even better. Thank you Jan, I hope you're still around for our next trip!! Thanks also to everyone at Infinity, the number one in benidorm!!

Danni Moran is an absolute legend!!
We have my 40th birthday all wrapped up and organised with a ribbon on top thanks to danni’s planning & expertise!
Communication is amazing and everything has been made so simple to book for 19 of us! I’m so excited for our girls trip to albufeira! Thankyou danni 🥰