Imaginex Interiors Anmeldelser 

157
TrustScore 2.5 ud af 5

2,3

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

Very very bad company to buy from. I will not advice anybody to buy from this company because their services are bad. Poor customer service I bought a dinning table with 6 chairs from them in october... Se mere

Bedømt til 1 ud af 5 stjerner

Scamming dodgy company. They advertised a marble dining table with 6 chairs (£2,200), after months of chasing finally when the table arrived it’s not even marble, it’s cheap laminated marble effect g... Se mere

Bedømt til 1 ud af 5 stjerner

I ordered bedroom furniture in June 2022, it was showing as in stock at that time and del expected in July, a couple of weeks later I enquired about delivery, twice, eventually got answer saying out o... Se mere

Bedømt til 5 ud af 5 stjerner

Although I waited a long time for it to arrive (understandable after covid it’s been tough for many companies) I’m super happy with my furniture. I tried to buy it from Fenwicks in London but they wo... Se mere

Virksomhedsoplysninger

  1. Møbelforretning

Skrevet af virksomheden

Welcome to our Online Store. We offer the largest range of quality furniture products at low prices. We also offer FREE DELIVERY to most parts of the UK.


Kontaktoplysninger

2,3

Under middel

TrustScore 2.5 ud af 5

157 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

2,3

Alle anmeldelser

(157)

0 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse
Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

The order was not delivered in time

The order was not delivered in time, postponed and then cancelled. And I didn’t request the cancellation

6. oktober 2021
Imaginex Interiors-logo

Besvarelse fra Imaginex Interiors

Hi
Thank you for your feedback. We are sorry that you did not receive the service you had hoped for. Please note that when you requested a refund this was processed and you did not have to go through any of your payment channels to get this, this was optional and made by your own decision. We refund any order when a customer has requested a cancellation and an item has not been shipped yet. The order has been refunded in full and if you could please revise your review that would be much appreciated.
Many thanks
Imaginex Furniture

Bedømt til 1 ud af 5 stjerner

This is the worst company to deal with

This is the worst company to deal with. They take your money, don’t send goods, and only refund when you dispute through your pay channel, such as PayPal. I would strongly recommend you do not deal with this company.

5. oktober 2021
Imaginex Interiors-logo

Besvarelse fra Imaginex Interiors

Hi
Thank you for your feedback. We are sorry that you did not receive the service you had hoped for. Please note that when you requested a refund this was processed and you did not have to go through any of your payment channels to get this, this was optional and made by your own decision. We refund any order when a customer has requested a cancellation and an item has not been shipped yet. The order has been refunded in full and if you could please revise your review that would be much appreciated.
Many thanks
Imaginex Furniture

Bedømt til 1 ud af 5 stjerner

Worst company to deal with

Worst company to deal with , a complete nightmare and unfortunately no commitment from company to fix ...

3. oktober 2021
Imaginex Interiors-logo

Besvarelse fra Imaginex Interiors


Hi
Thank you for your feedback. We are sorry that you did not receive the service you had hoped for. Please note that when you requested a refund this was processed and you did not have to go through any of your payment channels to get this, this was optional and made by your own decision. We refund any order when a customer has requested a cancellation and an item has not been shipped yet. The order has been refunded in full and if you could please revise your review that would be much appreciated.
Many thanks
Imaginex Furniture

Bedømt til 1 ud af 5 stjerner

I’ve been waiting for my order since…

I’ve been waiting for my order since June and I’ve still waiting. This is in
Despite being told on two occasions that my order will be completed by the end of the week. One month later I am still waiting for the order to be completed this service is diabolical

1. oktober 2021
Bedømt til 1 ud af 5 stjerner

Out of stock still on as if available

I ordered and waited and waited, I had to ring only to be told it's actually out of stock. So it means I would have waited for a long time if I didn't ring but got a refund straight after that. I've now bought my TV stand from a catalogue

18. september 2021
Imaginex Interiors-logo

Besvarelse fra Imaginex Interiors


Hi
Thank you for your feedback. We are sorry that you did not receive the service you had hoped for. Please note that when you requested a refund this was processed and you did not have to go through any of your payment channels to get this, this was optional and made by your own decision. We refund any order when a customer has requested a cancellation and an item has not been shipped yet. The order has been refunded in full and if you could please revise your review that would be much appreciated.
Many thanks
Imaginex Furniture

Bedømt til 1 ud af 5 stjerner

Items never arrived

Items never arrived. Lots of excuses given. After months of no delivery I requested a refund from PayPal which was issued in full.

16. september 2021
Imaginex Interiors-logo

Besvarelse fra Imaginex Interiors


Hi
Thank you for your feedback. We are sorry that you did not receive the service you had hoped for. Please note that when you requested a refund this was processed and you did not have to go through any of your payment channels to get this, this was optional and made by your own decision. We refund any order when a customer has requested a cancellation and an item has not been shipped yet. The order has been refunded in full and if you could please revise your review that would be much appreciated.
Many thanks
Imaginex Furniture

Bedømt til 5 ud af 5 stjerner

Ottavia 180cm White Marble Dining Table + Grey Lion Knocker Faux Leather Chairs plus Premium Service

I searched for a few months and this was the best value for money: Ottavia 180cm White Marble Dining Table + 6 Grey Lion Knocker Faux Leather Chairs.

When asking questions before buying; Jay always responded quickly by e-mail and the after care was just as quick. When phoning let it ring out and try again someone always picks up.

We had problems with the premium service, but Jay and colleagues at Imagine X were very apologetic about. We did get all our issues resolved within three weeks.

I am looking to buy more from Imagine X as they give good value for money. With patience and understanding in these difficult times they give a great after service to ensure you are happy with your purchases.

10. september 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Please change your courier company

Bought a marble topped table and it was delivered damaged, not the fault of ImagineX but they keep using the same courier and they say they have delivered 3 table tops to them but not one has been delivered to us, customer service now say they will not refund me - has to be in original box. I’ve been waiting 2 months for all of this to be resolved and now I’m left with a broken table top and a courier company that won’t deliver but has send me 7 delivery slots and never turns up (their customer services told me today ‘no idea where it is’ but it’s a 125kg top, you don’t just lose it!! it’s a complete disgrace but I’m the one who has lost out. ImagineX have you seen all the recent TrustPilot reviews of the courier? Shame on you…

30. juli 2021
Bedømt til 5 ud af 5 stjerner

Exceptional service, fast delivery, brilliant quality

I ordered the Louis grey marble dining table and plush velvet chairs from Imaginex Furniture & Interiors and I was so pleased with the product. The sales team went above and beyond to assist me in selecting a table and chairs that would match my home, despite that the experience was all virtual. Delivery was faster than any other furniture company I have dealt with in the past and I was kept well-informed by the customer service team in the period between order and delivery. I browsed many different sites and stores and I wasn’t able to find this quality at this price anywhere else. They are really competitive. An excellent experience all round. Would definitely buy from them again, especially since I have noticed that they quite regularly update their site with new products.

19. juli 2021
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

ABSOLUTELY DIABOLICAL

I would highly recommend no one ever purchases anything from this disappointing company. I spent £1200 on a dining room suite and have had nothing but hassle, I bought this suite in March and as of yet I still don't have a complete suite. The quality of furniture is diabolical, the customer service is atrocious. I'm currently sat with over 26 chair legs as every set I have received is damaged, or does not fit the chairs purchased. This company is an absolute SCAM

19. juli 2021

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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