Imaco Rugs-logo
Besøg websitet

Imaco Rugs Anmeldelser 

11
•
TrustScore 4 ud af 5

3,9

Tæppeproducent
Skriv en anmeldelseBesøg websitet
Skriv en anmeldelse

Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Virksomhedsoplysninger

  1. Tæppeproducent
  2. Tæppehandler
  3. Tæppegrossist
  4. Gulvforretning
  5. Orientalsk tæppeforretning
  6. Tæppehandel

Skrevet af virksomheden

Imaco Rugs specializes in bespoke, handmade rugs that blend luxury, sustainability, and personalisation. We offer custom-made designs tailored to your style and space, ensuring every piece is unique and crafted to perfection. From Oriental to Scandinavian and Moroccan inspirations, our rugs are ethically produced by skilled artisans in Pakistan using traditional techniques and eco-friendly materials like natural dyes and undyed wool. With a commitment to preserving generational craftsmanship, we create timeless pieces that enhance modern interiors. Choose Imaco Rugs for personalised luxury and exceptional quality.

Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

11 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Bed kunder om at skrive en anmeldelse

Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

3,9

Alle anmeldelser

(11)

11 anmeldelser inden for de sidste 12 måneder

Skriv en anmeldelse

Vi udfører kontroller af anmeldelser

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere
Bedømt til 3 ud af 5 stjerner

The time was slow and u didn't have the…

The time was slow and u didn't have the rug I initially wanted

1. juli 2026
Imaco Rugs-logo

Besvarelse fra Imaco Rugs

Hi Ron,

Thank you for your review. We are very sorry for the delay and that the rug you originally ordered was unavailable.

With over 4,000 unique, one-of-a-kind Maimana kilims in stock, items can occasionally sell out on another channel before our website syncs. In these rare cases, our policy is to offer similar alternative options or issue an immediate full refund if preferred.

We appreciate your feedback as it helps us improve our online inventory updates, and we apologize for any inconvenience caused.

Best regards,
The Imaco Rugs Team

Bedømt til 5 ud af 5 stjerner

A happy customer :)

I’m very happy with my lovely new hall runner - it’s well made and the colours are beautiful. The customer service and communication were also outstanding, thank you Imaco Rugs :)

14. juni 2026
Bedømt til 5 ud af 5 stjerner

Really good personal customer service

Really good personal customer service. Called back promptly, goods shipped on time, good advice, discount given.
The Kelim rugs are truly unique and hand made, each different. The vibrant colours are what attracted me and did not disappoint and brightened up my hallway. Ideal for high traffic area in the house.

2. juli 2026
Uopfordret anmeldelse
Bedømt til 3 ud af 5 stjerner

Eastern rug

The craftsmanship was of a high standard but the colour we received was
not what we ordered and not particularly suited to our decor. All in all we were disappointed

3. juni 2026
Imaco Rugs-logo

Besvarelse fra Imaco Rugs

Hi Maurice,

Thank you for your review! We're glad to hear you loved the quality and craftsmanship of the rug, but we're so sorry the color wasn't what you anticipated for your space.

Screen resolutions and natural lighting variations can occasionally affect how colors appear online, but your satisfaction is our top priority. Please feel free to contact our support team—we’d be more than happy to guide you toward a shade that perfectly matches your decor or assist with a return/exchange.

Best regards,
The Imaco Rugs Team

Bedømt til 1 ud af 5 stjerner

Ordered item was not in the warehouse and order cancelled- no refund still after multiple requests

Ordered item was not in the warehouse. While alternatives were offered they weren’t close to the item I ordered. The order was cancelled and I’ve been chasing my refund since June. Officially involving the bank and making formal reports. Completely unacceptable.

3. januar 2026
Uopfordret anmeldelse
Imaco Rugs-logo

Besvarelse fra Imaco Rugs

Hi Jennifer. We are deeply sorry for the immense stress this delayed refund has caused you. As a small business, ensuring our customers feel secure is our highest priority, and we share your frustration with this situation.

To clarify the timeline for clarity's sake, this order was placed on January 25th and officially cancelled on our end on February 10th. However, we entirely agree that waiting even two months for a payment gateway to clear a refund is completely unacceptable.

We have verified that the funds successfully left our account weeks ago, but there is a stall within the merchant's banking network. As communicated in our email today, we are actively petitioning the merchant to reverse the stalled funds back to us so we can bypass their system and wire you the money directly via an alternative method. We will not stop pushing until this is resolved for you.

Bedømt til 5 ud af 5 stjerner

Such a beautiful runner

We are so pleased with the rug from Imaco. Lovely quality, beautiful vibrant colours and so much better than from the high street shops. Very helpful, immediate response to questions and an amazing range. Definitely buying a couple more now we’ve seen this one.

21. februar 2026
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent experience working with Imaco Rugs

I had an excellent experience working with Imaco Rugs. Their customer service was exemplar. I was unsure as to what I wanted and they worked with me to design bespoke pieces for my new home.
We worked back and forth until we came up with the perfect solution.
They have an excellent communication and made the entire process very easy and pleasant. They even sent pictures as it was being finished so I could see the results.
I am so thrilled with the final product. I would definitely order from them again.

17. november 2025
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere