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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

ILVE’s marketing material is extremely misleading in so far as it relates to refrigeration. Their refrigeration appliances (or at least the one we bought) are not hand made by a craftsman in Italy. Th... Se mere

Virksomheden har svaret

Bedømt til 5 ud af 5 stjerner

ilve milano range and classic hood. thrilled with the new range, getting the hang of all the knobs, love that the burners have separate indentations to collect any spills which make cleaning up easie... Se mere

Bedømt til 5 ud af 5 stjerner

Recently received 100cm Milano Fry Top Double Oven Dual Fuel Range Cooker PD10FNE3 White & Brass. The product firstly looks great. Very stylish and well built. We opted for the fry top option as my... Se mere

Bedømt til 5 ud af 5 stjerner

We've had our ilve Majestic Milano cooker for a few months and we love it. It's solid, the burners are great, and the oven is gorgeous. Strongly recommended to anybody who cares about the appliance fu... Se mere

Virksomhedsoplysninger

  1. Hvidevarekundeservice

Skrevet af virksomheden

This is the official Trust Pilot page for ILVE Appliances in the United Kingdom. All of our appliances are hand built to order by talented Italian craftsmen in the ILVE factory (just outside of Venice!). We love to receive feedback, and would love to get your thoughts on your experience with ILVE in the United Kingdom. We have our own UK service partner that we work closely with. If you have any queries about your ILVE product, please do get in touch office@kitchenex.co.uk. We are more than happy to assist you where we can. At ILVE, we offer an extensive collection of both range cookers and built-in appliances. Each appliance is built with professional grade materials for the home. With an exceptionally high level of detail, reliability and functionality, ILVE showcase an impressive selection of products. With a choice of styles, colours and sizes, you’re sure to find an appliance suitable for your home. Our team are happy to help wherever we can. We also have a network of brilliant retailers that can answer any questions. Visit our website and register to speak to an ILVE expert. We'll ask one of our experts to get back in touch at suitable time for you.


Kontaktoplysninger

3,9

God

TrustScore 4 ud af 5

43 anmeldelser

5 stjerner
4 stjerner
3 stjerner
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1 stjerne

Har besvaret 100 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Do not buy an ILVE refrigeration product

ILVE’s marketing material is extremely misleading in so far as it relates to refrigeration. Their refrigeration appliances (or at least the one we bought) are not hand made by a craftsman in Italy. They are a rather poor appliance manufactured in China, and sold at an absolutely outrageous price. This sort of misleading advertising should be banned. Avoid ILVE refrigeration at all costs.

10. december 2025
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Thank you for your feedback. We’re very sorry to hear that you were not satisfied with your experience.

Our team worked hard to find a resolution and, when this was not possible, ensured that you were refunded in full.

We understand that you were unhappy with your custom RAL shade selected for the fridge. As these finishes are made to order to a customer’s specification, they are typically non-refundable. However, in light of an issue you experienced with the screws, we made an exception and provided a full refund.

We apologise if you feel misled. The vast majority of ILVE products are handcrafted from start to finish in our Venice factory; however, a handful of models do incorporate externally sourced components to meet specific design and functional requirements.

We regret that your experience did not meet expectations and appreciate you bringing this to our attention.

Kind regards,
ILVE

Bedømt til 5 ud af 5 stjerner

Torino range cooker happiness

Purchased my ilve from Andrews Electrical in keighley and when he was telling me about the range he said i would love it and he wasnt wrong. Just cooking up french onion Chicken tonight and everything is working perfectly, cant wait to try out the rotisserie, any tips on what meat does best on it?

3. december 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

🌟5-Star Review: ILVE Milano 100 – A Masterpiece in the Kitchen

I’ve had the ILVE Milano 100 for a while now, and it’s honestly transformed the way I cook and enjoy my kitchen. This cooker is pure craftsmanship — every detail reflects quality, from the brass knobs and polished handles to the timeless Italian design that becomes a statement piece in the room.

Performance-wise, it’s been exceptional. The ovens heat evenly and hold temperature beautifully, making baking and roasting effortless. Children are especially fond of the pizza function which is like having our own pizzeria. The gas burners are powerful yet precise — simmering sauces feels as easy as grilling meat. I especially love how responsive the controls are; you can feel the professional heritage behind the design.

Cleaning is surprisingly easy for such a robust range, and everything feels built to last. The Milano 100 doesn’t just cook — it inspires me to cook more often and better.

For me this cooker is a dream come true. Elegant, powerful, and beautifully made — the ILVE Milano 100 is worth every penny and turns everyday cooking into a luxury experience.

I sincerely hope that ILVE continue to make their mark in the industry and keep inspiring home chefs like myself.

13. oktober 2025
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I’ve owned my ILVE cooker for a few…

I’ve owned my ILVE cooker for a few years now, and unfortunately, my experience has been far from what I expected given the premium price tag.

The first breakdown happened just a few months outside the warranty period. ILVE refused to assist and simply directed me to their recommended repair company. The engineer found that a fuse had failed — apparently a known fault (ILVE had even changed fuse manufacturers) — yet ILVE still wouldn’t cover the cost.

Not long after, one of the oven trays warped badly. ILVE eventually agreed to replace it, but it took several phone calls before they took action.

About 18 months ago, I had to replace the heating element in the side oven after it stopped working. Now, after only limited use, the engineer has told me the replacement element is already in poor condition and needs replacing again. I was told that elements “need to be used regularly or they deteriorate, but not too much or they’ll wear out.” That kind of logic doesn’t inspire confidence.

Overall, I feel ILVE ovens are overpriced. the oven was sold to me as “commercial grade,” which in my experience is laughable.

My advice: look elsewhere before buying an ILVE oven or like me, may regret my purchase and feel very disappointed.
UPDATE:
The warranty was out by a matter of months yet you refused to rectify a know issue with the fuses which is very poor customer service considering how much the ovens cost.
Heating element lasting 18 months is poor quality components. I will continue to use the service company but I stand by what I said in my experience ilve cookers are over priced for what they are and would not recommend or purchase again.

10. september 2025
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Thank you for taking the time to share your feedback. We're very sorry to hear that your experience with your ILVE hasn't lived up to your expectations.

To clarify, we work closely with a specialist range cooker service company that deals with all warranty and post-warranty enquiries. This is not a refusal of assistance but our standard practice, as they are experts in diagnosing/resolving ILVE service
queries and help ensure our customers receive the best possible support.

We can see that your cooker is just under 10 years old. Unfortunately, as your appliance was outside of its warranty period when the first issue occurred, this does mean that repairs can be chargeable, and sometimes require more back-and-forth than if your
ILVE was still under warranty. We appreciate that this can be frustrating, and we do our best to make the process as smooth as possible.

Regarding the heating element, what our service company explained is correct: if elements are left unused for stretches of time, this can sometimes lead to deterioration. With balanced use and regular care, ILVE cookers are built to last. We regularly hear from many customers who still enjoy their ILVE after 20+ years.

We understand you’re already in contact with our service company, and we hope the matter is resolved swiftly for you.

Bedømt til 5 ud af 5 stjerner

I’ve been using the ILVE Milano cooker…

I’ve been using the ILVE Milano cooker for a few months now, and honestly, I’m in love with it. It’s not just stunning to look at — it’s the kind of cooker that actually makes you want to spend more time in the kitchen. The brass knobs and retro design give it a real statement feel, and the build quality is top-notch.



Performance-wise, it’s a beast. The burners are powerful and super responsive, and having two ovens has been a game changer when cooking for family or guests. It took a little time to get used to all the functions, but now I couldn’t imagine cooking without it.



Yes, it’s definitely an investment — but if you love cooking and want something that combines style with serious functionality, the Milano is worth every penny.

Thank you
Asif

20. juli 2025
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Hi Asif,

Thank you so much for taking the time to share your experience with your Milano. We’re delighted to hear that you’re enjoying both the performance and the design — it’s wonderful to know that it’s inspiring you to spend even more time in the kitchen!

We truly appreciate your kind words and hope your ILVE continues to bring you many years of enjoyment.

If you ever need any support, please don't hesitate to reach out.

Kindest regards,

ILVE UK

Bedømt til 5 ud af 5 stjerner

1 week of living with my Ilve

1 week of living with my Ilve. It’s beautiful! I love the precision of the oven temp. What a massive difference. The gas hob has cast iron saucepan stands strong enough to hold my cast iron pans! It looks fabulous. The build quality is excellent. Great service from the retailer rangecookers.co.uk

18. juli 2025
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A Full Circle Moment – Our ILVE Range Review

After living here for 21 years, we finally had to say goodbye to the Britannia range cooker that came with our house when we bought it. It had served us faithfully for over two decades, becoming the true heart of our home. What we didn’t realise until recently was that our Britannia was originally manufactured by ILVE – a delightful discovery we made just as we were about to give up hope of finding a worthy replacement.

When our beloved cooker finally gave out, my wife was devastated. So many cherished memories were tied to it – Christmas dinners, Easter feasts, and our children (now 24 and 21) standing on little steps, learning how to cook. I’ll admit – and she won’t thank me for sharing this – she cried as the old one was being wheeled away. When I asked why, she simply said, “I can see our whole family life in that cooker.”

We scoured every showroom and website looking for an alternative, but nothing felt quite right… everything just felt cheap and very inferior until, by chance, just as we were leaving a store, my wife pointed and said, “What’s that?” I looked and replied, “It’s identical to our old range cooker!” Something about it felt instantly familiar – and sure enough, it was. The same heart, just updated and refined.

Without hesitation – and without questioning the price – we ordered one immediately. We chose the induction hob version (gas regulations have rightly moved on since our original was installed, and safety must always come first).

Our new ILVE range is, quite simply, the Rolls-Royce of cookers. It’s elegant, reliable, and full of thoughtful upgrades. The digital clock is a joy, the six-zone induction hob is powerful and intuitive, and the soft-close doors and warming drawer? Absolutely divine.

But this isn’t just a cooker – it’s a statement. It has revitalised our kitchen and completely reignited our love of cooking. We keep discovering clever little design touches that remind us why quality, craftsmanship, and attention to detail matter.

We’ve attached two photos – one of the original, and one of our new ILVE. It’s a bit like a game of “Spot the Difference”. At first glance, not much has changed – and that’s exactly the point. But beneath the surface, this beautiful machine has evolved. Just like us, it’s matured, kept pace with the times, and become even better.

We’re so glad we weren’t “penny-wise and pound foolish,” as the saying goes.

Thank you, ILVE, for still being there – for continuing to make wonderful, lasting products that quietly become part of people’s lives. We are truly grateful.

22. april 2025
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Thank you so much for this truly beautiful review. Your story touched all of us here at ILVE—what a special journey, and what an honour to be part of it.

We’re so glad your new ILVE has brought a familiar sense of home back into your kitchen. It means the world to us that it’s helping to continue the tradition of family meals, memories, and moments that matter.

Hearing how our cooker has reignited your love of cooking and earned a place in your hearts, just like your original Britannia, is everything we hope for.

We’re incredibly grateful you took the time to share your experience—and your lovely photos! If you ever need anything at all, please don’t hesitate to reach out.

Warmest thanks,
The ILVE UK Team 💛

Bedømt til 5 ud af 5 stjerner

Absolutely amazing range

Absolutely amazing range! We wanted a range that has really precise oven control and is big enough to cope with large family needs. This is amazing. I can’t say how happy I am with the purchase. It’s a pleasure to cook on. The frytop is brilliant and large enough to cook for family. The support has been amazing too. I’ve had some questions and they are right on the end of the phone

25. september 2024
Uopfordret anmeldelse
Bedømt til 2 ud af 5 stjerner

Terrible built in oven

To be honest, the customer service is ok.
But.
When you pay this much for an oven and 10 degrees at the centre is “within tolerable range” is laughable. It’s more like 20 at the front.
I have to have a thermometer and just ignore the digital temperature display. Even 20 mins after it says it’s up to temperature!
The range oven works fine so i know it’s not a dodgy thermometer.
Just be wary of the built in ovens, just not up to scratch.

1. december 2023
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Hi Rob,
Thank you for taking the time to share your feedback. We’re sorry to hear about your experience with your built-in oven.
Since your purchase, we’ve launched a new generation of built-in ovens that feature significant improvements in both design and technology- reflecting the same high standards of craftsmanship that our range cookers are known for.

We’re confident that these upgraded models will address the concerns you've raised, and we’d be happy to discuss them further if you’re considering an upgrade. Again, we appreciate your feedback and are grateful for your support of the ILVE brand.

Kindest regards,
ILVE UK

Bedømt til 5 ud af 5 stjerner

We literally couldn’t be happier with…

We literally couldn’t be happier with our ILVE! It’s beautiful, easy to use, we love the size and the fry top is a game changer too.
Thanks so much for the excellent customer service from start to finish, including delivery.

13. juni 2024
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Thank you so much for your fantastic review!
We’re absolutely thrilled to hear that you’re so happy with your ILVE!

We are also very glad our customer service and delivery met your expectations. We truly appreciate your kind words and are so grateful for your trust in us.

Enjoy your beautiful new range cooker, and thank you again for choosing ILVE!

Bedømt til 5 ud af 5 stjerner

Superb Quality

We had our ILVE Roma delivered this week. love it, looks great in our kitchen! love the quality feel of the oven and cooking on it reminds me of my professional days as a chef. Really great quality also love all the oven functions.

Can't wait to try out all the settings and looking forward to making pizza!

1. maj 2024
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Hi Maria,
Thank you so much for your wonderful feedback! We're thrilled to hear that you're enjoying your Roma range cooker and that it brings back fond memories from your professional chef days. It’s fantastic to know that the quality and functionality of the oven are meeting your expectations.

We’re sure you’ll have a great time exploring all the settings – and making pizza sounds like the perfect way to put it to the test! If you ever have any questions or need tips on using the oven to its full potential, feel free to reach out.

We’re so happy you’re loving your ILVE experience, and we wish you many delicious meals ahead!

Kindest regards,
ILVE UK

Bedømt til 5 ud af 5 stjerner

We have just had our new cooker…

We have just had our new cooker installed to replace our 22 year old Britannia cooker which was also manufactured by ILVE, we have always been very pleased with the build quality and our new Roma is even better as it has triple glazed soft closing oven doors, and the storage compartment has now become a soft close drawer. The technology of the multifunction ovens is a huge improvement allowing for good temperature control. The finish on the gas hobs is also a big improvement.

24. april 2024
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Thank you so much for your thoughtful feedback!
We're thrilled to hear that you've chosen the ILVE Roma to replace your 22-year-old Britannia cooker. As you mentioned, Britannia was historically manufactured by ILVE, so it's so wonderful to see your continued support to our brand after all these years!

If you ever have any questions or need assistance as you explore all the new features, please don’t hesitate to reach out to our team. Your long-standing support of ILVE means a great deal to us.

Kindest regard,
ILVE UK

Bedømt til 5 ud af 5 stjerner

I love my ILVE 48" cooktop

I love my ILVE 48" cooktop. I only wish they did not discontinue making it, because now my mother wants one and can't get it. I entered today's date for Date of experience, because I've had it for 2 years now and love using it as much today as the day when it was first installed. Great quality, great burners, and beautiful. (i would attach a picture, but there is place to insert it).

17. februar 2024
Uopfordret anmeldelse
ILVE Official (UK)-logo

Besvarelse fra ILVE Official (UK)

Thank you so much for your review!
We’re thrilled to hear that you’re still enjoying your ILVE cooktop/hob — it’s fantastic to know that it’s been such a great addition to your kitchen. We take great pride in the quality, performance, and design of our products, so it’s wonderful to hear your positive feedback.

We’re excited to share that we’ve very recently launched new generation built-in ILVE appliances, including the following models:
HCPMT125DD, HCP1265FD, and HCP12658D, which are all 120cm gas hob tops, which might be a great alternative for your mother?

Thank you again for your kind words, and we’re so happy that your cooktop continues to enhance your cooking experience. If you have any questions or need assistance with finding the perfect product for your mother, please reach out at any time!

Bedømt til 5 ud af 5 stjerner

Very quick cooking

I recently purchased ILVE Roma 100 dual oven range cooker (dual fuel) and have been enjoying using it. The speed of cooking is phenomenal and such a joy. The ovens work amazing and again I’m saving so much time than with my old appliance. The storage drawer is very sturdy and deep and keeps most of my trays very handy. There are so many functions of the ovens, I haven’t explored them all.

Things I wish I knew before: 1. the front hobs are the most powerful and I tend not to use them much – most of my cooking is being done at the rear ones. The front ones might be useful for stir fry. 2. I need more shelves/trays for the ovens and didn’t realise how difficult it would be to get them. They need to be ordered from Italy, the tray is very expensive + I will have to cover the postage. That is a great shame and I wish I knew this before so I would order them when purchasing the range cooker.

13. februar 2024
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

ILVE Majestic Milano 100cm ⭐️

I absolutely adore my ILVE Majestic Milano 100cm range! Cooking has become a joy with its seamless combination of induction and gas features. The dual oven is a game-changer, offering versatility for various dishes. The pizza mode is incredible—delivering perfect crusts every time. Not only do I love using it, but guests consistently compliment the stylish addition it brings to our kitchen. Overall, a fantastic investment for any cooking enthusiast!

15. august 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Roma Induction 90cm range cooker

I recently bought a Roma Induction 90cm - all ready for Christmas dinner.

I was excited to be getting a new cooker after 20 years, but didn’t anticipate how much I really love it.

It’s very slick, very easy to use, cooks wonderfully and is a beautiful piece of furniture in my kitchen.

Thank you Ilve, my family are looking forward to a delicious Christmas dinner.

14. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Very happy with our new Ilve

We’ve recently become the very lucky owners of our new Ilve Milano range cooker. It’s been a long time coming but it was so worth the wait. There’s so much to say I don’t really know where to start… or finish!

Not only does it look beautiful, with perfectly crafted dials and sturdy hob, it’s incredibly heavy and solid which shows how well made these ranges are.

The black enamel gas burners are excellent quality and seem very unlikely to suffer easily from use (they became quite worn on our old range after a relatively short period of time).

We love the 6 individual cast iron covers rather than 3 larger ones. The large ones are so cumbersome to clean and the little covers will make this job so much more approachable, thank you!

The Temperature control and dials that tips up and down for ease of adjusting is so user friendly. I’ve also discovered the little beep is very helpful for hearing when passing little people casually pull handles so you know when they’ve turned something on or off.

Most importantly, it cooks to perfection. We couldn’t be more pleased with our Ilve and would have no hesitation in highly recommending it to others.

13. december 2023
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

New ILVE Range Cooker

We've had a Britannia range cooker which was working perfectly for 20+ years, but was unfortunately damaged during a water leak in the house. As we loved the thing, we elected to replace it with an ILVE (largely because life without a rotisserie would be very sad). Our shiny new range cooker arrived last week, complete with "chef's top"... my new favourite toy. I've been cooking pretty much everything on that big metal slab, whether it makes sense or not! Much more versatile that the lava stone grill on our old range cooker, which primarily just generated lots of smoke. Also, we had a couple of minor issues which turned out to be due to third-party installation problems. ILVE sent an engineer promptly after being notified of the problems, and he fixed them immediately. In summary, two thumb up from me.

22. august 2023
Uopfordret anmeldelse

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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