ILAWSSCOTLAND Anmeldelser 326

Very happy with service provided. Explained process clearly and guided me through what could have been a convoluted process. Highly recommended.

Had Neil Jones visiting today, explained every thing I needed to ask. I feel a lot better for what he told me

Great experience everything explained Thanks to Neil Jones

Very satisfying to know we have put this topic to bed , “Our Wills”.

The customer service and explanation was put into simple terms, for us to understand & make decisions far easier than we ever imagined.

Certainly recommend this firm to anyone that is contemplating and worrying about taking the necessary steps to making a “ Will” It’s is one of those things that has to be done and we are glad we went to “ ILaw “ all done over the phone, too !!!! Thank you Neil John 👍🏻

My husband and I were very impressed with Ross Allan in all information regarding Wills etc. Very professional and he explained everything to us in such a way very easy to understand.

Ross Allan visited us at our home. we where very impressed at how knowledgeable he was about everything we needed. He certainly put our minds at rest by guiding us in the right direction with what we need to do in order to protect our property and other assets.
Wills, Trusts and power of attorney has always been a concern for us and with the help of Ross we now have the correct people in place and more than happy with things. so we can now put the dreaded thought of these things to bed now and get on with our lives.
Thank you so much Ross, we couldn't have asked for better advice from anywhere else.

Ross Allan was amazing helpful and informative

Neil Jones has visited us twice he explained everything to us that we could understand it all what a pleasure ito do business with top marks

Neil Jones visited us at home. Neil explained everything we needed to know in plain and simple to understand terms. Neil's advice was positive and all in all it was a very reassuring experience that my wife and I both are delighted to have chosen ILawsScotland to deal with for our Legal requirements.

Neil Jones visited today to advise me about arranging my will, power of attorney and property protection. He provided an excellent service, explaining everything succinctly and in great detail. My small dog was smitten with him. Thankyou Neil for a relaxed yet professional service.
Anne Wylie.

My husband and I went to this company to get our power of attorney, will and property protection in place. The solicitor we spoke to explained everything very clearly for us and it was a lot easier than I thought, it also gives us peace of mind. Our whole experience was very good.

Neil Jones came to see my brother in law he was very experienced and gave great advice regarding will poa ect also great prices for whatever you are looking for

Had an app with Mr Neil Jones this morning we were very happy with the the way things were explained to us and we got all we needed done as there is pit falls if you don't do things properly so thanks for your help.
Billy and Mary Brannan

Contacted ILAWS to arrange will and Power of Attorney. Their response was prompt and arrangements made to speak to Neil Jones. I was able to do it all over the phone, so quick and easy to do. Prior to call I received letter about information I would need to provide. I also received a call a couple of days beforehand to confirm time and date still suited. This felt efficient and reassuring. I had contacted ILAWS after 2 local solicitors hadn't responded to my enquiries so was particularly impressed and pleased with their response.

Neil Jones explained everything precisely and in everyday terms making it easy to understand.

My sister in law put off making a will for a long time thinking it was to intense for her to deal with but after a quick call we had a house visit from Neil Jones and it was all explained and done in no time, truly a weight of her mind. thank you

Neil Jones visited us today regarding power of attorney and a will for my mother in law . Everything was so straightforward and my mother in law was really at ease with Neil’s way of explaining everything to her . She now has peace of mind and also was pleased with the costs .

The chap who came to see us ,a Mr Neil Jones explained everything to us in terms we could understand.
He answered any questions we had and he certainly knows his business .
We now have peace of mind over our affairs if anything should happen to either of us .
A very professional young man whom I would recommend to anyone.

I booked an appointment 8 weeks ago, the day before the appointment I received an email to say the time was no longer suitable for them, no explanation or apology. I was asked to bring forward the appointment by 1 hour, I made alternative arrangements to ensure we’d be home & agreed the new time. I was also told if this wasn’t suitable the appointment would be terminated, not even an option to reschedule!

The day of the appointment I phoned 1 hour after the appointment was rescheduled for & was told an email had been sent to reschedule for another day, which I never received & was told ‘well it was sent’ also said they tried to phone, no missed calls or voicemails.

Was told the operations manager would call me back, still waiting!

I have friends who have made an appointment for next week, they have now cancelled & we will both be using proper solicitors now.

Absolutely disgraceful customer service, I wish I had read reviews. Stay away from this company!

The person came to the house explained everything and answered all questions. He didn't rush and was very polite.