iFLY Indoor Skydiving UK Anmeldelser 

Rubbish, don’t waste your money. Awful manager at reception. They owe me £155 which they won’t refund, scam

They say the flight time is equivalent to 3 free falls. They should just say that each of your 2 flights last one minute. Then if you opt for the high flight at an extra cost, this is not additional flight time but instead of. Their instructors are friendly enough but I presume this is their tactic to extort money from customers for extras and future "discounted" flights. Honestly we spent more time putting on the equipment than we did in the air. IFLY need to review their practices if they want repeat customers.

There is no time added when flyers are changing, instructor was pulling out my son 5-7 seconds before already tiny time of 80 seconds where passed, they literally stealing money as instead of purchased fly time of 4 minutes my son only got 3:41, 19 seconds where stollen for no reason, but to steal few pounds from every flyer. This I call scummy business practice

I’ve now sent 2 emails and a live chat without any response, subject being a voucher which has just expired, All I ask is, could the voucher be extended.. dreadful customer support!!

Scam: from adding items automatically at checkout to actually just ‘flying’ for a minute to wanting extra to ‘actually’ fly up, to scamming children out of the very little time they should actually get! it’s an absolute money-grabbing daylight con! We drove hours to get there and paid extortionate parking to be greeted with poor organisation and coms, which ultimately didn’t even allow us to enjoy the 5 minutes of flying our 4 children got (in total!!!) as had to frantically run up and down to clarify their mess up. Avoid!!!

Was a really good day.
Bought my 2 sons the experience for Christmas using a black Friday deal and we went to Milton Keynes.
Slightly disappointed that other sessions ran late so we were not allowed to add on an extra flight with vr but on hindsight maybe I could of booked that before the day so I'll still award 5 stars.
As the experience was only 2 flights maybe I wouldn't pay full price for it.
But as an extra christmas treat my lads really enjoyed it.
Harry was fantastic with everyone and a good day was had by all.

Make sure your exactly 45 mins early otherwise you are refused entry and not offered any form of refund was offered to come back in 5.5 hours time but as we don't live in London we cant wait around for that long . This was a Christmas present which has now be ruined .

Pay careful attention when you book, as many of the optional extras are automatically added to your checkout unless you explicitly remove them. You also can't remove them from the checkout page, you have to go back, and then they'll erase all of your progress filling out your personal details so you'll have to do it all over again :)). Also a £3 hidden charge at the end.

Dreadful service. We booked for a group, but upon taking part in the waiver, we found out that one of the group is unable to take part as they exceed the weight limit. We called customer service, but were told that they are unable to offer a refund, even though it is their policy that has excluded one of our group. I expect much better than this kind of opportunistic money-grabbing. Disgraceful.

What a scam!
You might as well take your money to 10000feet and throw it out the window.
From the minute you login to the site, they are trying to upsell you with everything. Adding things into your cart, without your knowledge. The experience last for 45seconds and is quite disappointing.
Really a waste of money.
Owners should be hung!

I visited the Manchester site on Monday and had a brilliant experience. Our group was made up of young children and adults and Connal, our Instructor, was calm, engaging, and encouraging to us all. Glad I chose to do the "high fly" as the feeling of flying up and down was amazing. You need to wait your turn while everyone else has a go, but it lets you see what to do/what not to do. And if you repeat visit within 6 months I think you can get it for nearly half price. Pity I'm in Glasgow.

I had the most perfect experience. My partner booked this for my birthday the person we spoke to on the phone did her best and got us the discounted valentine's deal.. our host was ARRON at the Milton Keynes venue... And he was absolutely brilliant! He had a great personality, he was extremely professional and personally I felt that he was also very professional the way he handled 'women' during the experience... overall I will highly recommend ifly for the experience and the way I was treated... I truly felt special on my birthday and I owe that all done to my host ARRON...

Extremely rude and sarcastic receptionist no people skills at all spoiled the whole experience, as the instructor was very professional and polite although they spend the whole time trying to sell you extras (o2 London)

I paid £168 for both my children’s birthday experience including the extra height flying at £10 each. The website states that you’ll be onsite for 90 minutes, it doesn’t state that you’ll be flying for 6 minutes each including the extra £10 to flying higher. They sat longer watching people experience the VR package than actual flying. Complete scan, the instructors were lovely but that was it! Save your money!

My daughter bought me a voucher for my birthday and I was quite excited about going.
I booked my flight on line, watched the training video and completed the on-line waiver (which you don’t receive a copy of by the way).
My daughter had paid for three flights but I only completed one. The reason for this was because upon exiting the wind tunnel I fell. I’m not quite sure how this occurred but I struck my arm against a metal door frame opposite the exit and broke the humerus of my left arm. The door frame had obviously been identified as a hazard because it had been covered in black & yellow tape but no foam padding.
After the accident, I had to sit in agony whilst an accident report was completed. At no point was I offered an ambulance but my son-in-law was with me and drove me to the local hospital.
Some time after the accident I was advised to put in a personal injury claim against iFly. This failed because iFly issued a denial of liability hiding behind the waiver which seems to protect them against all and any claims.
I did sign a waiver as they won't let you do the activity without it and to be fair, if I had injured myself during the actual flight (dislocated shoulder for example) I would not have made a claim but, I still had the right to be kept safe whilst on their premises and wouldn’t have reasonably expected to be injured getting out of the wind tunnel.
I would also point out that; although I watched the videos on line, I went for the flight a few weeks after and they didn’t give any refresher training on the day and at no time were we warned that there was a trip hazard upon exiting the wind tunnel.
Over a year on I still have pain in that arm and have not regained the full range of movement.
I had expected to fly but not into a door frame!

Bought a voucher as a Christmas present for my partner at the end of November but actually received a voucher myself for my birthday just before Christmas. Contacted customer service about refunding the one I purchased as it was obviously no longer needed and was told that the refund would be back in my account in 7 working days. Then a few days later I receive another email from Serena stating that they had made a mistake and won’t be refunding as I was actually outside of the refund period. This period is 14 days which is extremely short considering it is the Christmas period. I have emailed again twice to try and take this further as I don’t need two vouchers for the same thing and have received no response from customer service for over a week

I brought tickets as Christmas gifts for Boxing Day. My daughter woke up poorly so I needed to reschedule. I called multiple times for no one to answer, I left voice messages on the answer machine for no one to respond, I sent emails and messages on Facebook also for no one to respond. So obviously we did not reschedule due to their incompetency to answer calls or respond so my children have lost their Christmas experience and I’ve lost my money of £135.00.

Take note of the reviews on this sight, more 1* reviews than anything else combined!

We took my son as a Christmas present. Aside from the fact that you only get 2 x 90 second flights (rip off) by the time we added on the photos etc it came to £73. My 7 year old son stepped in and immediately didn’t like it (couldn’t breathe, and was not offered a helmet with face covering). Apparently because he “stepped in” we were not eligible for anything back (got no photos, no videos, didn’t do the high bit which is another £10 charge, again a rip off). Anyway really unhelpful staff, and overall a MASSIVE waste of money travelling from wherever you are for a maximum of 3 minutes, and I prey if you do go then nothing goes wrong because staff couldn't be any more unhelpful. This business is rotten from
The core and it really shows.

This was my first time to experience indoor skydiving and loved it! My instructor George was great. He was very clear during the briefing and made everyone feel at ease. Looking forward to bringing my 5 year old next time.

Thank you Jack@iFly Basingstoke. I had the experience given as a birthday gift. I was a little nervous 'pre-flight' but we were clearly in great hands with Jack! I had aVR flight as part of the experience which was fun. I also opted in for one high flight for an extra £10 & just giggled like a nutter all the way up & down. Loved it so much we've bought a voucher for our son's Xmas pressie!