Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
iELM dress children in unique garments at the right price, we are a family business that designs and manufactures clothes. We also offer a big selection of children's clothing with custom name prints.
Storbritannien
De levering van onze bestelling duurde meerdere keren extreem lang (langer dan maximaal 10 dagen met GLS). De klantenservice reageert niet op mijn mails. De gegevens van de klantenservice zijn alleen via Google te vinden i.p.v. via de site.
Onze laatste bestelling is 14 dagen later zonder enig bericht geannuleerd. Ik zag het omdat het geld is terug gestort. Schandalig.
Do not order anything from this company.
Initially I had problems receiving the items, it took a long time but I did get a response from customer services regarding my order.
However on first use the items are faulty, both snowsuit I ordered leak in the same place after just 1 hour in the snow.
I have contacted customer service but they have not responded.
They were very helpful with the delivery issues it seems as they wanted payment for the items but silent regarding faulty items.
Overall bestellt… leider falsche Größe bekommen…hab jetzt Ware die nicht passt… auf E-Mails wird nicht geantwortet… Steh jetzt in Kontakt mit Paypal…
No customer service at all. They are not answering!
I have ordered an article via the UK website. It has been blocked in Customs Clearance for almost a week now because they haven't provided the right documents but UPS is asking me for the documents (that I can't provide).
I have directly contacted IELM via their contact form but no answer. So I have done it again 3 times and still no reply. And the phone number is a Romanian one.... That's a shame
I ordered a soft suit, paid with Paypal. Placed order, order page said 'We're unable to place your order'. I received an email Paypal payment confirmation for the iElm soft suit. I tried to cancel the Paypal payment, but it had already gone through and couldn't be cancelled. Emailed iElm customer services, no response. Scam?
Does not offer a returns form online, and customer service does not respond to a request for one as is in their stated process. Frustrated. Please contact me for Netherlands site!
I have bought an item using a discount code. I have received a purchase confirmation, an invoice and also a tracking number through my email address. The next day the seller cancelled the order stating that the manufacturing price was bigger than the retail price, after the discount. I have made a complaint to the Trading Standards .
Ordered 2 soft shell suits for my daughters. Delivery did take a while (around 2 weeks) but the suits are amazing and definitely worth the wait. I've not found suits as good quality or as nice as these. I've already ordered again and the suits are always complemented
Was looking for soft shell all in one for some time. Ordered softshell jumpsuit and very happy with the product.It took 2weeks (10workingdays) to UK but it was worth it.
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
