Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 1 ud af 5 stjerner

The product advertised was nothing like the product supplied. The image shows a high quality 3 dimensional item stitched together with multiple pieces. The product supplied is a cushion about 50mm t... Se mere

Bedømt til 1 ud af 5 stjerner

don't fall for this online shop, it is nothing short of a scam. The items you actually receive is a 2D version of whatever it alleges to sell and is nothing like what is shown on their website. don'... Se mere

Bedømt til 1 ud af 5 stjerner

1. keine Auftragsbestätigung erhalten 2. Kundensupport meldet sich wenn man Glück hat nach mehreren Tagen mal, meistens aber gar nicht 3. Spedition will Ware abholen, jedoch ist keiner am Waren... Se mere

Bedømt til 5 ud af 5 stjerner

It was my crystal wedding anniversary coming up, so was looking online to buy a simple 3D engraved crystal of our dog. I came across Idorashop and it was about £30 for a small crystal block; you uploa... Se mere

Virksomhedsoplysninger

  1. Leverandør af firmagaver

Skrevet af virksomheden

Custom gifts for every occasion! Personalized, unique, and handcrafted with love. Make every moment unforgettable!


Kontaktoplysninger

  • 408, 4th Floor, Building 7, Area A, Tianliao Industry, No. 2239 Tangchang Road, Tanglang Community, Taoyuan Street, Nanshan District, 518055, Shenzhen, Kina

  • idorashopservice@gmail.com
  • idorashop.com

1,6

Dårlig

TrustScore 1.5 ud af 5

183 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 95 % af deres negative anmeldelser

Svarer typisk inden for 2 uger

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

don't fall for this online shop

don't fall for this online shop, it is nothing short of a scam. The items you actually receive is a 2D version of whatever it alleges to sell and is nothing like what is shown on their website. don't bother wasting your time and money on this online shop and if you'd like me, paid for an item (lucky for me i paid via paypal), I managed to get a full refund through paypal by submitting the photos of what purports to be sold to me via their website and what i ended up receiving.

this website is nothing short of a scam. the items is not even worth 1/4 of their price and I guess it pisses me off more is that i waited for over 2 weeks for the item to arrive and only to receive a completely different item to what their website shows.

13. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

False advertising. Poor quality

The product advertised was nothing like the product supplied. The image shows a high quality 3 dimensional item stitched together with multiple pieces. The product supplied is a cushion about 50mm thick with the image printed on it. It was not even close to what was advertised.
Idorashop did reluctantly give 100% refund but unfortunately this has already ruined Mother’s Day for my 5 year old daughter that were so excited to give something really beautiful to mum.
This sort of false advertising is unacceptable and even worse when it’s selling special gifts for a loved family member.

8. maj 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Scam and false advertisement

Scam and false advertisement, AVOID! I ordered a dinosaur nightlight that was advertised on the website with pictures of a beautiful 3D resin figurines but instead received a cheap horrible looking flat plastic pixelated print. It goes straight to the bin, what a waste! The same with the dinosaur hat, advertised on pictures with a 3D dino shape but in fact a flat print. Shame on you, but you probably dont have any if sending these..
Product names:
- Personalized Dinosaur Themed Name Letter Led Desktop Night Light
- Personalized Kids' Dinosaur Baseball Cap With Name

21. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Absolute scam

Absolute scam - not at all as pictured, avoid at all costs. I’ll be demanding a refund but have very low confidence I’ll get one.

21. marts 2026
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear Customer,
Thank you for taking the time to report the product issue to us. We are sorry that the product you purchased did not meet your expectations. Your satisfaction is our top priority. We welcome the opportunity to correct the problem and provide you with the best solution.
If you are dissatisfied with the product in any way, please feel free to contact our after-sales customer service again directly by sending an email again: idorashopservice@gmail.com

Bedømt til 1 ud af 5 stjerner

I had a very negative experience with…

I had a very negative experience with this business and strongly advise others to be cautious.
I paid in full for my order, including shipping, at the time of purchase. After payment was completed, the seller contacted me demanding an additional “shipping fee,” claiming there was an issue with the address. The address provided was correct, and this claim appeared to be false and used solely to extract more money after the sale.
When I refused to pay extra for something I had already paid for, the business refused to reship my order or issue a refund. They even implied that the goods would be withheld or destroyed unless additional payment was sent, which is completely unacceptable and highly concerning.
Requesting extra payment after checkout, under threat of non-delivery, is deceptive and unprofessional. A legitimate business is responsible for delivery and logistics once an order is paid in full. Any issues should be resolved by the seller, not used to pressure the customer for more money.
I was forced to consider filing a chargeback and reporting the business to consumer protection authorities due to their refusal to honor the original purchase terms.
This experience was stressful and disappointing. I would not recommend this business to anyone and encourage others to be very careful before placing an order.

24. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 1 ud af 5 stjerner

Dinosaur hat

I ordered a dinosaur hat for my grandson for Christmas in late November. It arrived last week. It was advertised as a 3D dinosaur on the front of the hat and his name in 3D on the brim. The dinosaur was printed only on the side of the hat, not in the front and my grandson's name was printed on the brim in very dark letters that were barely readable, NOT in 3D. You can't read his name unless you shine a light on it. Plus, this hat is huge, very big for a child.

7. januar 2026
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 1 ud af 5 stjerner

BUYER BEWARE SCAM!

BUYER BEWARE
This company is a complete scam.
I wish I had read reviews elsewhere before I purchased the item. Bought the item based off the picture advertised - a 3D FIGURINE.
I received a cheap flat piece of acrylic with a picture in it, with a piss poor, badly fitting stand that barely holds the item upright.
DOES NOT LOOK 3D AT ALL.
Seems many people have also been scammed the same way, from the pictures. They shouldn't use the words 3d at all - its not and in no way resembles it.
Typical cheap Chinese crap.
DONT BUY FROM THIS 'COMPANY'

30. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 1 ud af 5 stjerner

This Company is a Total Scam !!!

This Company is a Total Scam !!!! Wish I would have read the reviews before ordering. The Advertisement and Photo States that the item is a Pixar Figurine, with a Photo to Make You Believe it. Then they request a Facial Picture, so the Figurine can be made to the Same Likeness. TOTAL B""""""T" !! What I received, was a Cheap Flat Plastic " Basically a Shrink Dink" picture that is just a Generic cartoon, with a Face that has No likeness to the actual photo I sent, complete with a cheap plastic base to set the Plastic Photo in. Plus it was Packaged So Poorly, that it arrived broken. Customer Service Response was. " If You Read the Fine Print in the Description, you will See we Stated it was a 2d item.😡. Didn't even question the fact that it arrived broken. Total Scam, with a Totally Misleading advertisement for the Product.. I just Hope People See this Review, and Stay Clear of this Company.

28. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 4 ud af 5 stjerner

I originally thought I was getting a 3…

I originally thought I was getting a 3 dimensional figurine. But the price seemed a bit low for that. As I researched a bit after my purchase, I realized it was going to be a 2 dimensional product, which, considering the customization involved, seemed reasonable. The product arrived on time in great condition, and was absolutely wonderful!

23. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.

Bedømt til 1 ud af 5 stjerner

FRAUD SCAM. THEY STOLE MY MONEY

Terrible customer service. Ordered a product, received a wrong item a d they didn’t want to give me a refund even though they screwed it up. DO NOT BUY FROM THEM. THEY WILL STEAL YOUR MONEY

16. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 5 ud af 5 stjerner

Had 2 10" Pixar pics made love both…

Had 2 10" Pixar pics made love both of them. They make me smile each time I look at them

6. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

We sincerely appreciate your comments. Thank you for liking our products. We will gather valuable feedback and suggestions and strengthen our service attitude, so that customers can have a satisfying and comfortable shopping experience. We are very pleased and look forward to continuing to cooperate with you in the future.

Bedømt til 1 ud af 5 stjerner

Idorashop is a fraud

Idorashop is a fraud. They took my money right away and send my parcel after 3 months. It was a 2-d, very cheap picture. It wasn't not a bobble head. I looked nothing like my husband. When I asked them for a refund, they refused. Beaware, THEY ARE FRAUD

10. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 1 ud af 5 stjerner

⭐ Warning to Western Customers

⭐ Warning to Western Customers – Misleading Photos, Poor Quality, and Extra Charges

I want to share my experience so others don’t fall into the same trap.

This shop looks like a Western website, and the payment system is set up in a way that makes you think it’s a normal UK/US/EU business. But the products are actually made and shipped from China, and the quality is completely different from what is advertised.

The item I ordered looked good in the photos, but when it arrived, it was nothing like the pictures. The product was badly made and couldn’t even stand stably, so it was not usable at all.

When I contacted them, they admitted that the photos on the website are “not exactly the same” as the real item and said we should “read the description.”
To me, this is a trap — the photos make you think you’re getting a quality product, but you receive something totally different.

Customer service refused to take responsibility. They used the excuse of “customised product” to avoid giving a full refund, even though the item was clearly faulty. They only offered a 50% refund and told me to keep the rubbish.

On top of that, because the payment is processed through PayPal, Western customers end up paying PayPal fees, and the shop doesn’t cover them — even though the issue is their poor product quality.

After checking Trustpilot, I realised many other customers had the same experience. This seems to be a pattern.

Here is what you should know before buying:

✔️ The website looks Western, but products come from China
✔️ Photos are misleading — real product looks nothing like them
✔️ They admit the pictures are “not exact”
✔️ Quality is very poor and items may not be usable
✔️ Faulty items only get 50% refund
✔️ Customers end up paying PayPal fees
✔️ Many people have similar complaints

Please be careful before buying from this shop. I hope this review helps others avoid the same disappointment.

10. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 1 ud af 5 stjerner

Arrived broken

I ordered a product from Idorashop, but it did not resemble my brother at all and arrived snapped in half. I emailed them immediately and were told a replacement would be issued.

About 20 days later, I still hadn’t received any updates, despite multiple follow-up emails. Eventually, they said I could either get a replacement or 20% back. I made it very clear that I wanted either the item remade with the 20% compensation as promised, or a full refund — no compromises.

They then said the replacement (my “4A4” cat) would arrive within a week, so we’ll wait and see if that happens. Regardless, we will not be ordering from Idorashop again.

Overall, the product arrived broken, and the customer service has been slow, confusing, and unhelpful. Very disappointed with my experience.

5. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 1 ud af 5 stjerner

The Shop Idora has the worst service I…

The Shop Idora has the worst service I have ever had in my life .
The order came for several months late and completely damages and broken into a small pieces , the package did not have any protection.
My order number 104930000003528 , the order was placed on October 2025 .
I was informed by a customer service that I should received a trucking number with the replacement order , however I never received a replacement order as well as a tracking number . The refund was never issued .
MARYNA Knize

20. oktober 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

UK597506207YP=CNUSUP00029349198
The package has been successfully delivered to the recipient. Please contact your local tracking number.

Distributor: Cainiao Overseas Express

Distributor Website: https://track.cainiao.com/orderTrack#/

Contact Number: West Coast Customer Service: +1 8776668108; Email: UPcustomerservice@service.cainiao.com. East Coast Customer Service: +1 8775800958; Email: USA-UP@service.cainiao.com. Business Days: Monday to Friday. Business Hours: 09:30-20:30

Bedømt til 1 ud af 5 stjerner

Not representative of advertised item

The product was not a good representation of the photo sent. The ad showed an actual figurine. We received a sheet of acrylic with the picture on it. The calendar was wrong, with wedding date on a Friday, not on the Saturday when they were married. I thought it would be cute, am embarrased to give it as a gift, due to the cheap quality. Fee.l this is a rip off.

1. december 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 1 ud af 5 stjerner

My drummer "statue" was a flat piece of plastic

My drummer "statue" was a flat, 2 dimensional acrylic.
1. Product depiction shows them as 3D statues. Don't be fooled. They are NOT.
2. Product also arrived broken.
3. The picture they used was not mine. Did not resemble me whatsoever.

DO NOT waste your time and $$ here. You will be mightily disappointed if you do.

27. november 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Bedømt til 1 ud af 5 stjerner

They don't make what they say they do

I have exchanged numerous emails with this company despite them getting back to you... the problem is that they don't make what the website advertises. There is no 3d figure Pixar style... I sent them a photo of two people standing dressed in their Lawyer robes after graduating law school.... what I got was a flat acrylic representation of one person seated infront of a sewing machine in a chair wearing bunny slippers??? Their answer to me is that they don't make that... they can only put a face on a preexisting backdrop. Well clearly that's not what I ordered :(((((

23. november 2025
Uopfordret anmeldelse
Idorashop-logo

Besvarelse fra Idorashop

Dear customer
We apologize for the inconvenience caused to you. All misunderstandings stem from poor communication. We have been treating every customer with sincerity. If you encounter any questions or comments during the shopping process, you can send feedback to our customer service staff again via email: [idorashopservice@gmail.com
], we will definitely handle it properly for you and give you a satisfactory answer!
Have a great day!

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

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