Product was perfectly described. Excellent quality for a very good price. More product for far less cost. Delivery as guaranteed. I will look here first for any other purchases to see if it's somethin... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
The USB Stick arrived promptly, good service,ideal appendage for our set top box. However I bought this version because the previous one didn't format properly. This one does, being formatted alread... Se mere
Really pleased with this. I have an old Teac tape deck and hundreds of old cassettes that I haven't been able to play since the amplifier on the "tower," died. Couldn't believe the quality of the soun... Se mere
Helpful real person on the phone who patiently understood what we (over 70 and not tech savvy) needed. Order arrived promptly. We had to ring up and get more help to connect it (better written instruc... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
Trying to find Wireless Presenters for PowerPoint Slideshows, LED Desk Lamps or DAB Radios at a great price? Click here for the coolest gifts and gadgets!
Kontaktoplysninger
Unit 1 Rawmec Business Park, EN11 0EE, Hoddesdon, Storbritannien
- 0845 2939358
- service@idaffodil.co
- idaffodil.co.uk
4,5
Fremragende
895 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Very easy to order & turned up promptly.
5. februar 2024
Buying replacement Set top box remote
Detailed product information given and product arrived quickly.
7. februar 2024
All round very goood
Very straightforward ordering process and rapid delivery. I had a couple of questions, one pre-purchase one post, both of which were replied quickly, clearly and giving me just the info. I needed.
18. januar 2024
Great service.
30. januar 2024
Order and delivery very efficient.
29. januar 2024
The device arrived on time
The device arrived on time, nicely packaged and looks well constructed and the most important thing for me is that it worked with chromebook
26. januar 2024
Arrived really quickly.
25. januar 2024
Good delivery time as promised goods…
Good delivery time as promised goods were as advertised
24. januar 2024
Super Hero TV aerial :)
After buying previous tv aerials and more expensive and my smart tv couldn’t find any channels this aerial £15 cheaper picked up 95% I’ve now channels from ITV upwards :)
15. januar 2024
Besvarelse fra iDaffodil
Hi Gemma,
We're thrilled to hear about your positive experience with our TV aerial! It's fantastic to know that our product, despite being more affordable, outperformed your previous, more expensive options.
Your satisfaction is our priority, and we're glad to have contributed to an improved TV-watching experience. Should you have any further questions or need assistance, feel free to reach out. We appreciate your trust in our product and look forward to serving you in the future.
Happy watching!
Best regards,
iDaffodil (C)
The service was excellent
The service was excellent, item delivered within the time scale mentioned. Love my radio
15. januar 2024
Besvarelse fra iDaffodil
Hello,
Thank you for your kind words! We're thrilled to hear that you had an excellent experience with our service and that your item was delivered within the specified time frame. We're delighted that you love your radio!
If you ever have any further feedback or if there's anything else we can assist you with, please feel free to let us know. We appreciate your support and look forward to serving you again in the future.
Happy listening!
Best regards,
Daffodil UK (C)
Parcel was delivered on time good…
Parcel was delivered on time good service no issues at all
15. januar 2024
Besvarelse fra iDaffodil
Hi Stephen,
Thank you for taking the time to share your positive experience. We're delighted to hear that your parcel was delivered on time and that you experienced good service with no issues. Your satisfaction is our priority, and we're pleased to have met your expectations.
Regards,
Daffodil UK (C)
daffodil excellent service
First of all we called you about the product and it was one of the best calls we have ever made. The man was so helpful.
15. januar 2024
Besvarelse fra iDaffodil
Hi Cynthia,
Thank you for your kind words and for reaching out to us! We're thrilled to hear that your call about the product was one of the best and that our team member was able to assist you effectively. Providing excellent customer service is a top priority for us, and we're delighted to know that you had a positive experience.
Regards,
Daffodil UK (C)
I have still not received goods…
I have still not received goods ordered. ( delivery failed Jan 10th) We were flooded on the day you found us inaccessible and we still do not have the goods we ordered and paid for.
9. januar 2024
Besvarelse fra iDaffodil
Hello,
We've checked your tracking and Royal Mail are awaiting your response for re-delivery. You would need to visit the Royal Mail Track and Trace website with your tracking ID (this was emailed to you) select "Update Delivery Options" and arrange redelivery.
We apologise that you had not received your item in time, but we did everything we were required to do so on our end. We've not heard any contact from you previously. If you contacted us earlier we could have solved this for you. Please visit RM website and select your best option. If you run into any further issues, please let us know at service@idaffodil.co and we will do our best to solve this for you.
Have a nice day,
Daffodil UK
UPDATE: We've checked your tracking and can see a delivery request was entered and that your order was successfully delivered on Saturday the 20th. We're happy to see this has been resolved and we hope you enjoy your purchase.
Regards,
Daffodil UK (C)
I recently bought two usb a to usb c adaptor.accessories for…
I recently bought two accessories for my mobile. Unit consists of 2usb a to 1 usb c adaptor.
Unfortunately, while the double usb a sockets fit perfectly, the one usb c plug is too small and it keeps falling out.
2. januar 2024
Uopfordret anmeldelse
Besvarelse fra iDaffodil
Hello Michael,
Thank you for sharing your feedback.
We regret to learn about a possible issue. Upon investigating the product, it appears that the connections adhere to standard-sized Type-C specifications. We apologise if the one you received did not meet these standards. If you use a phone case, it's possible that it might restrict the full-size plug from connecting properly.
Your input is valuable to us, and we have communicated your experience to our product development team.
Best regards,
Daffodil UK
DOES NOT INSPIRE CONFIDENCE
Having not dealt with this company before, and needing to purchase an electrical item that can have potential problems if cheaply made, - I decided to contact idaffodil.
I note the email address is .co. That is Colombia!!
I tried the phone number; it was within the stated hours. It went to a curious repetitive buzz and then disconnected. Twice.
So much for seeking reassurance!
_________________________________________
RESPONSE TO IDAFFODIL:
Thank-you for your response and clarification. (And thanks to Trustpilot for allowing my response).
1) I appreciate clarification of the domain name. I have never heard of such, but completely accept that it is the case.
2) The nature of my work necessitates having an unlisted number. That is the situation for many thousands of people. I am very surprised that such designation disbars phone contact because of the possibility of 'cold calls'. I have not experienced this anywhere else, but at least am now aware that it is a possibility.
3) We were going so well, weren't we? You state that you value feedback at the beginning of your response. At its end, you make it clear that you do not, by pointing out my perceived failings, through checking my post record on TP.
''We've noticed that your Trustpilot profile primarily consists of negative reviews. While we value all feedback, we encourage a balanced perspective for a fair assessment.''
I understand, I promise you, that when showing the many positive reviews that you DO have, there is a strong need to counter one that is not positive. But let me point out something to you: a) This is Trustpilot! A review site that has a reputation for allowing people to vent strongly about poor treatment. b) Note my username. I have never pretended to be anything other than 'Very Angry' when posting here. And vitally c) Given that you checked on me; -then you should also note the volume of posts vs a time period. In other words, I do not come on TP on a weekly basis to hammer all and sundry!
A defence is entirely reasonable, of course it is, but you chose to make an ad hominem comment. I was a potential customer. I was concerned about a domain name (which IS also Colombia), so tried to make a phone call. I HAD checked your 'about us'; I then checked TP. I wrote about MY experience. I would do it again under the same circumstances.
17. januar 2024
Uopfordret anmeldelse
Besvarelse fra iDaffodil
Dear 'Very Angry',
Thank you for reaching out and expressing your concerns. We genuinely value your feedback.
For direct assistance, please feel free to contact us via email at 'service@idaffodil.co'. Regarding your inquiry, our domain is indeed a country code, but it is commonly utilised by various companies to signify "Company." This practice is widespread across different domains, and it doesn't necessitate being from a specific country to use it. Our headquarters are in Hoddesdon, Hertfordshire, where we've been operating for over 8 years.
We apologise for any inconvenience you experienced with our phone lines. Upon reviewing our logs for Friday, we found that calls labeled as "anonymous" were the only ones not processed. This feature is in place to combat cold calling. Visible numbers would have been successfully received and handled by our UK-based customer service team.
To address any doubts about our credibility, a quick search for our name, "Digital Daffodil Ltd," will reveal our history and prominent presence, including our status as a top seller on platforms like Amazon and eBay. We hope this provides reassurance.
We've noticed that your Trustpilot profile primarily consists of negative reviews. While we value all feedback, we encourage a balanced perspective for a fair assessment.
Once again, we appreciate your input and welcome further communication through email for a more personalised resolution.
Regards,
Daffodil UK
Great product and delivery
The headphones arrived 24 hours before advised and were exactly as advertised. The bluetooth funcion was easily set up.
In summary great product and service, and I would quite happily order from iDaffodil again.
8. januar 2024
Besvarelse fra iDaffodil
Hi John,
Thank you so much for taking the time to share your positive experience! We're thrilled to hear that your headphones not only arrived ahead of schedule but also met your expectations in terms of functionality and adherence to the advertisement.
At iDaffodil, we take pride in providing top-notch products and services, and we're delighted that you found both to be exceptional. We look forward to serving you again in the future and appreciate your trust in our brand. If you have any further feedback or if there's anything else we can assist you with, please feel free to reach out.
Thank you again for choosing iDaffodil! We truly value your satisfaction and loyalty.
Good decision making with help from their online advisors.
I had an online chat with a customer service advisor. Based on his information, I made an informed decision whether or not to buy the product (I did make the purchase). The product was good and there were no major issues that I was not informed about. Delivery was swift (I received the product the following day after purchase). There was a tracking number. I was very satisfied with the purchase and the service.
You need a 64GB memory stick, preferably with an LED indicator to show that it is writing. Format it with the NTFS file system. You press the button on top of the unit to start recording. The LED on the box will flash and so will the LED on your memory stick. To stop, press the button again. The LED on the box will go steady and the indicator on the stick will stop flashing. Once all the LEDs have stopped flashing, you can remove the stick.
The contents of the stick are readable on a computer and can be edited with the appropriate software.
9. januar 2024
Besvarelse fra iDaffodil
Hi Charles,
We greatly appreciate you taking the time to share your positive experience with our customer service team and your recent purchase. It's wonderful to hear that the information provided during the online chat helped you make an informed decision, and we're delighted that the product lived up to your expectations.
Our team works hard to ensure a seamless and informative shopping experience, so it's particularly rewarding to learn that you found our service and product delivery satisfactory. Swift delivery and providing a tracking number are crucial aspects of our commitment to customer satisfaction.
Thank you for choosing our product and service. We look forward to serving you again in the future. If you ever have further inquiries or need assistance, please don't hesitate to reach out. Your satisfaction is our priority!
Regards,
Daffodil UK
Dette er Trustpilot
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Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.