I Cycle Electric Anmeldelser 

100
TrustScore 5 ud af 5

4,9

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Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Took out Haibke CF11 Demo bike. The staff at the shop were spot on so helpful . Now have to make my mind up about buying one. If I do I wouldn't hesitate buying from them despit the shop being an... Se mere

Bedømt til 5 ud af 5 stjerner

An excellent buying experience.The different types of e bike drives were explained and you can test ride any bike., Superb.After trying several out I went with a mid drive MTB cross by Apache, having... Se mere

Bedømt til 5 ud af 5 stjerner

I attended a free bike maintenance course - lovely friendly, and most importantly, knowledgeable staff. I left knowing more than when I got there. In the last couple of weeks my ebike, bought here,... Se mere

Bedømt til 5 ud af 5 stjerner

Thoroughly recommend this bike shop, very knowledgeable staff, excellent service and no pressure sales. Time and effort put in by the staff to ensure you are matched to the right bike. I got to try th... Se mere

Virksomhedsoplysninger

  1. Cykelbutik

Oplysningerne kommer fra forskellige eksterne kilder

At I Cycle Electric we are the leading e-bike specialists. We have been selling and riding electric bikes since 2010, giving us an unrivaled knowledge of all types of e-bikes. It is this knowledge and experience that lets us deliver our outstanding levels of service that have seen people travel over 300 miles to buy from us based on existing customer recommendations. We have over 25 demonstor bikes to try before you buy. Visit our website www.icycleelectric.co.uk for more information.


Kontaktoplysninger

4,9

Fremragende

TrustScore 5 ud af 5

100 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Ingen nylige anmeldelsesinvitationer

Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

4,9

Alle anmeldelser

(100)

3 anmeldelser inden for de sidste 12 måneder

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Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

Choice of bikes to try

It was great to have a test run on the bikes. I wanted a folding electric bike and they had 7 or 8 of them to try out on a nice little circuit that included a hill. Unless you can compare, you don’t know which is the best for you and it was my third bike trial that showed me that this was the most suitable bike for me. Really enjoying using the bike.

14. september 2021
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks for your positive review, I hope you enjoy the bike and experience.
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

I found ibike very helpful with me and…

I found ibike very helpful with me and allowed me to try any of there bikes for as long as i needed before i decided to purchase one,

9. september 2021
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks John for your positive review, I hope you enjoy the bike and experience. We believe trying the bikes is very important.
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

Very helpful friendly people

Very helpful friendly people. They had lots of bikes to try and no pressure at all.
I would thoroughly recommend this family company

29. august 2021
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks for your positive review, I hope you enjoy the bike. We like customers to enjoy a no pressure purchase.
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

Professional and friendly team

Professional and friendly team. Time to try out different bikes on quiet roads and hill nearby. Nick knows his stuff and sorted out a good deal to get us set up with two ebikes and helmets, lock, spare inner tubes and even repair kit and levers.

The bikes were set up immaculately within 2 days and Sarah and Ian helped us carefully load the car. Good range of stock that's there and waiting - a great experience.

Highly recommended.

16. august 2021
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks Chris for your positive review, I hope you enjoy the bike. We like customers to enjoy the purchase experience rather than it just be a transaction.
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

Excellent Customer Service

Contacted Icycleelectric about a bike on their website and had great help from Nick who checked the size for me and gave really good advice about the bike and informed me that I would have to put some parts on when delivered.
Purchased the bike which came on time and was very well packed. A small part was missing from the factory and Icycleelectric sent me a replacement right away. I was also offered help from them if I needed talking through anything i was unsure of. Great shop and team who I would thoroughly recommend

25. juni 2021
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks John for your positive review, I am glad you enjoyed the experience. We focus on customer satisfaction. I hope you enjoy the bike
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

From the outset of getting my new bike…

From the outset of getting my new bike I was impressed. It was delivered within 2 days of ordering it and was assembled and ready to ride away. I have been on it every day since then. It is easy to get on and pedal away.. It is very hilly where I live and the gears and the controls are easy to use.

14. maj 2021
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks Elizabeth for your positive review, I am glad you enjoyed the experience. We focus on customer satisfaction. I like to hear that you are using and enjoying the bike
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

This is everything you’d want in a bike shop

This is everything you’d want in an e-bike shop: a good range to suit all budgets, knowledgeable staff and really helpful, friendly service. We bought two bikes and feel confident that the after-sales service will be just as good

8. maj 2021
Uopfordret anmeldelse
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks Brian for your positive review. We focus on customer satisfaction.
Ian and the whole team.

Bedømt til 4 ud af 5 stjerner

Bought an Apache folding bike for my…

Bought an Apache folding bike for my wife. Very competitive price (£250 cheaper than Rutland Cycles). Arrived in a couple of days. The brake cables needed switching round as they were continental (front brake on the left hand caliper) and the manual is in Czech. Otherwise all good.

6. maj 2021
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks Ross for your positive review. A good choice of bike especially at the price. I believe we informed you about the brakes and forwarded an English electronic version of the instructions.
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

Apache eMTB

Great service and brilliant product. Thank you Ian

1. maj 2021
Uopfordret anmeldelse
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks Dawn for your positive review. We focus on customer satisfaction.
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

place to go for a electric bike

went to icycle with lots of questions on mid-frame motors and battery etc nick was very helpful with his knowledge on electric bikes I took two mountain bikes out on test and chose a carratec with a bosch mid power motor and I am thrilled to bits with my purchase thanks to nick and Sarah for all there help would recommend this company if any one is wanting a good honest deal on electric bikes

26. april 2021
Uopfordret anmeldelse
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks Keith for your positive review, I am glad you enjoyed the experience, Nick is very knowledgeable. We focus on customer satisfaction. I hope you continue to enjoy the bike.
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

We'd been looking for a while

We'd been looking for a while, and tried a high street bike store and felt a bit bemused. one day we thought lets take a drive out to Clitheroe, there's a little bike shop there. found great people, let us try several bikes, no problem, chatted and discussed, found a couple of bikes, bought and delivered. Great service, great people, go try them.

23. april 2021
Uopfordret anmeldelse
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Martin thanks for your positive review, I hope you enjoy your bikes. We like customers to enjoy the experience of a no pressure purchase.
Ian and the whole team.

Bedømt til 5 ud af 5 stjerner

No pressure sales. I went into Icycle with little…

I went into Icycle with little knowledge of what I wanted.
Ian talked me through the bikes without any pressure and allowed me to take one home for the weekend. When I took the bike back on the Monday I knew this was the bike for me. Collected my new bike on the Friday and couldn't be happier.
Four of my friends are impressed by my new bike and are looking to make a purchase there.
Brilliant service from Ian, Nick and Sarah. Thank you all.

18. april 2021
Uopfordret anmeldelse
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

Thanks Nicola for your positive review, I am glad you enjoyed the experience. We focus on customer satisfaction. I hope that you are using and enjoying the bike.
Ian and the whole team.

Bedømt til 3 ud af 5 stjerner

Shifting boxes

Unfortunately, just look to be box shifters. The box containing my cycle was still sealed as it left the factory. I was expecting the bike to have been checked over and given a PDI.
As it is the brakes need to be changed over to be UK compliant and the gears are slipping on the first outing. Paid an additional £60 just to move the box from their premises to mine and now going to cost me more to have the brakes and gears sorted.
Response to Seller Message
We have been waiting for this model to become available locally and would have preferred to purchase locally. Unfortunately we were advised that local availability would not be until July 2021 at the earliest. Rather a long way to travel to from Suffolk to Lancashire to collect in person...
Further note regarding delivery of 2nd bike - I clearly requested delivery after 20/04/2021, as we were away for a few days. It was delivered today...
Hopefully when our local cycle specialist has carried out a PDI and necessary adjustments, the bikes will serve us well!!

14. april 2021
I Cycle Electric-logo

Besvarelse fra I Cycle Electric

I am sorry that you are unhappy with your experience. We are not 'box shifters'; in 2020 online purchases accounted for less than 4% of our sales.
As the business owner I have reviewed your purchase, you were informed that the bike would arrive in the box and require work to make it roadworthy, you agreed to this. We sent you instructions via email and a printed copy included in the box of what needed doing. We gave you the choice to find your own courier or to collect the bike for free.
More surprisingly I see you have now purchased from us a second bike the same model but in a different colour.

Bedømt til 5 ud af 5 stjerner

My first ebike

I searched for a fold-up ebike for some time before I found I Cycle. I was able to test ride one at the shop and another was delivered to my home to try out for several days. I was impressed by the pre-sale customer service and decided to go ahead with the purchase. I found Ian and Sarah friendly and honest and willing to go the extra mile. Thankyou to both.

3. marts 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

Excellent customer service

Just had our ebike delivered by Ian to say we are happy is an understatement. The service provided by I Cycles has been top class from start to finish. We will be recommending them to all our friends.

27. januar 2021
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

I've just bought an e bike from icycle…

I've just bought an e bike from icycle and could not reccomend this company enough. I dealt with Ian mainly by phone and could soon tell that icycle are not just there to sell you a bike. The service was first class with both knowledge and honesty. As I wanted the bike before Christmas, with only about 2 weeks to go they explained that they could send it by courier but they would hate for me to not get it in time or anything to be damaged or I could collect it from Clitheroe and be sure to get it on time and in perfect condition. I chose the collection option but as it's about a 2hr 45 min drive from me Ian offered to meet me part way on a day where he would be travelling 40 mins from me which was a great help to me.
With good communication all the way I met him and. can say that he was a really genuine and knowledgable guy and I left feeling really confident with the purchase. I would definitely recommend this company . Great job.

23. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

BRILLIANT SHOP AND PEOPLE TO DO BUSINESS WITHWe went to see ibikes on a…

We went to see ibikes on a recommendation after we had seen four other electric bike shops and couldn’t buy a bike until March 2021 at the earliest. The service and test rides were brilliant, Ian even went so far as to bring two bikes over to Blackpool from clitheroe so that we could test the over the weekend. We have bought two electric bikes with a lot of accessories , they were delivered yesterday, we could not be happier, and the help and service was absolutely excellent, thank you both very highly recommended.

23. december 2020
Uopfordret anmeldelse
Bedømt til 5 ud af 5 stjerner

A1 experience .. couldn’t be better

The most helpful “does what it says on the tin” and more experience. Fabulous selection of bikes, Ian was very knowledgable about them all , so able to listen to requirements and recommend.
I’m loving my bike and being able to enjoy cycling again.
Thank you Ian 💕

Michelle

5. december 2020
Uopfordret anmeldelse

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