The parking attendant was excellent. He provided me with the website information to take advantage of the online pricing which I had failed to do ahead of time. Please let him know how grateful I am r... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I made a reservation and got an amazing rate. My car was taken immediately and there was no wait at pick up. The attendants were courteous and friendly. I park here often and I am always satisfied.
I recently reserved 2 spots at the 50 10th ave garage. The garage could only accommodate 1 of my vehicles. The attendant was apologetic but could only suggest I use a different garage. Which would be... Se mere
Virksomheden har svaret
Pro: I purchased a reservation in advance at Icon's web site. Check-in at the garage was easy, I showed them my receipt and gave them the phone number. I parked overnight. The car was already park... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Kontaktoplysninger
New York , USA
- customerservice@iconparking.com
- iconparkingsystems.com
Du bør vide
Har besvaret 85 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Mistakes here are VERY COSTLY!
Mistakenly I chose the wrong end time and went over 30mins and had to pay almost as much as I paid for the 3 hour reservation I made. Not good pricing!
I didn't have a bad experience
I didn't have a bad experience. Honestly, I was in out in no time. No issue, no drama.
No Delay! Perfect
No delay to receive my car. Great customer services! The only problem is to exit the garage. People will not let you out. They are worst than the cars on the road.
Great service
Excellent!
App easy prices good
App is easy to use and I was able to find a location very convenient to my destination. Price was reasonable compared to other parking options in Manhattan. Will definitely use Icon again.
Convenient because it was close to event
Very nice Service
Very nice Service, very smooth entry very smooth exit, nice spacious garage. Thank you.
I love this place
I love this place! Guys always great, car always available. Easy in and out. Can't beat it on the weekends!
My car wouldn’t start and the…
My car wouldn’t start and the attendants jump started my car to make sure I could get home.
Upcharged on a prepaid reservation
Only giving one star, because zero isn’t an option. We had a 4 hour reservation (confirmed on email and printed reservation) and picked up our car well within the 4 hour window, but we were charged an additional $30 for allegedly being late to pick up our car. This is either fraud or incompetence. The attendant at the lot was unable to do anything for us. We will dispute the charge with our credit card issuer. We will not willingly park with icon again.
No parking for small pick up truck.
The garage would not accept my, vehicle after reservations were made. Could not find a way to be refunded. Internet page would not allow for cancellation of reservation.
Very slow retrieving our car
Payment never went through and no…
Payment never went through and no reservation or email was received.
You double charged bc your team was…
You double charged bc your team was incompetent on scanning my ticket when I arrived. When I came to get my car they said I didn’t pay which I had already online. They said I had to contest it calling the office which is annoying. I don’t expect anyone to call me and for me to waste time disputing with the office. I was a monthly customer for 5 years and deeply disappointed.
My wife left her car keys home
My wife left her car keys home. The attendant was willing to keep her phone so he could move the car. He went a bit beyond what was required.
Additional fee for medium size SUV
I paid the $26 online, but the attendant charged me an additional $19.50 for a medium size SUV. You need to have options online so customers be able to choose the pricing based on the car's size, not wait until we get to the facility to charge an additional fee.
Very quick in and out by this garage
Very quick in and out by this garage. Great location!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
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Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.
