I booked online and specifically chose a location because it accepted oversized vehicles (the van I was driving was on the list of accepted vehicles). I prepaid and a couple of days later, when I arri... Se mere
Lokation
Skift lokation315 East 38th Street and 330 East 39th Street, 10016 New York, NY, US
•Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
These guys were amazing and so accommodating today. Totally professional and very friendly. We were escorting a family member to the doctor closeby, the professionalism was very much appreciated. The... Se mere
Ease of booking a spot at the time I needed it. Convenience to NYULangone Orthopedics Building. Lot and workers could not be better. I wish that ICON still had incentives for people who park in their... Se mere
Very attentive staff (I.e.. Nathan). I had both a 24 hr reservation and a follow-up reservation the next day for an additional 6 hrs. Nathan totally got it and explained what I needed to do and when I... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Kontaktoplysninger
315 East 38th Street and 330 East 39th Street, 10016, New York, NY, USA
- (212) 599-8670
Du bør vide
4,4
Fremragende
355 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 76 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service needed to leave my car…
Great service needed to leave my car over night explained how to do it.
6. maj 2022
Right now you only get a 3.
Right now you only get a 3.. If and when I receive my $14.00 refund I will be happy to update this. If you look at the record of my phone call on 4/19 you will se the problem. I was charged twice even though I had a reservation that clearly shows $30.00 but at checkout the attendant erroneously charged me $44.00. I have receoived a credit for the cancellation of my reservation but not the remainder of $14.00..
22. april 2022
Always great
18. april 2022
great service!
23. marts 2022
Very good experience!
It was easy to reserve a spot the day before and prepay; the facility was very clean. There were only two staff members so they were very busy but who isn't understaffed these days? They were pleasant and efficient. When we picked up the car, we just scanned the digital ticket's QR code then the barcode in our (prepaid) reservation email. One less thing to worry about for out-of-towners in Manhattan for a medical visit!
17. marts 2022
Facility is Great, Staff Interaction Could Be Better
There needs to be clarity on the address. I tried to enter at the 330 East 39th Street entrance at 6:30a and the gate was down. After pressing the bell several times, as instructed on signage, there was no response. I then drove to the 315 East 38th Street entrance which was open. Upon entry, as I readied my daughter and I to exit the vehicle, staff never acknowledged us as I tried to get his attention to note I had a reservation. Instead, he ignored me and went to the two cars behind me to service them. As a result, he took it upon himself to print a ticket prior to any discussion with me. Unfortunately, the location does not receive a good signal to access the app or email to pull up reservation/check in with app. This took a while and he was very impatient then told me I was probably at the wrong location. When it did work, I showed him i was indeed at the correct garage and at that point, he retrieved an iPad and somehow found my reservation. The correct ticket printed and he fussed about me having two tickets. Staff interaction was horrible. However, my 4 star rating is for the actual facility which was clean, orderly, easily accessible, advance reservation cost was extremely affordable, and it was close to hospital/outpatient surgery centers.
16. marts 2022
They were very prompt in getting my…
They were very prompt in getting my car. Also they took the security of the car very seriously. Also being from Jersey I always parked my own car. So I was nervous having anybody touch my car. But they were fine, nothing to be worried about.
11. marts 2022
Great service and reception @ the…
Great service and reception @ the garage. Very friendly and helping staff.
9. marts 2022
First time user
Easy and efficient process
Wa in quickly and out just as fast
Staff was very polite
16. februar 2022
Great service every time!
12. februar 2022
Refused to refund-false advertising on oversize vehicle
I booked online for the garage at 315 E 38th St because it said they take over size vehicle. When I arrived the opening was so small I couldn’t even get into the area to speak with the man. He told me no, no, we do t take trucks (I have a Ram 1500, no mods etc)
They refused to refund me even though I could not park there and had to go to City Parking and pay again to park. This is ridiculous that it was advertised as oversized capable then once I arrived they wouldn’t refund me!!
6. januar 2022
Besvarelse fra Icon Parking - REALPRO PARKING LLC
Hi Lisa. Thank you for bringing this to our attention. We are terribly sorry to hear that we were unable to accommodate the size of your vehicle. We will be reaching out to you directly to gather more information regarding your experience. Again, thank you for your feedback, and we will talk soon!
Quick in quick out nice location
31. december 2021
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.