We went to Long Island City, and we're looking for parking. We were reluctant to use park whiz because we didn't know what "oversized" mean for our SUV. The gentleman working was fabulous (even when... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
This was my first experience with Icon and I hoped all would go as advertised. I pre-paid a spot for 2 days about a month in advance. I was skeptical pulling up to the location. Upon showing my confir... Se mere
When making my reservation online the time changed when I booked it and I didn't realize that happened until later when I checked the email. It was past the start time so could not cancel the reservat... Se mere
I couldn’t find the parking garage. I used the address that was provided in the GPS and there was no parking garage when I “arrived”. I was running late bc of traffic so I had to find another garage a... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Just about anywhere you go in Manhattan, you’re not far from a safe and convenient Icon parking facility. Icon, combined with Quik Park, is the largest parking operator in Manhattan with over 200 special locations and more than 50 years of experience. “We Park New York”, a New York company serving the premier needs of one of the best cities in the world. Our parking facilities are in virtually all of Manhattan's most high profile, prestigious neighborhoods, and business districts. We are on the forefront of providing unsurpassed value to city residents, commuters and visitors to the city's numerous restaurants, Broadway theaters, concert halls, event destinations, and shopping.
Kontaktoplysninger
31st Street, 11101, Long Island City, NY, USA
- 3479157340
Du bør vide
4,4
Fremragende
107 anmeldelser
Bed kunder om at skrive en anmeldelse
Denne virksomhed inviterer sine kunder til at skrive en anmeldelse, uanset om den er positiv eller negativ
Har besvaret 76 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great service and friendly staff
29. december 2024
everything was great
everything was great. easy drop off and pick up. very safe and the pricing wasn't bad for the area.
2. december 2024
I did not get my confirmation email and…
I did not get my confirmation email and the parking attendant charged me again at a higher price.
19. november 2024
Besvarelse fra Icon Parking - QUEENS LIC PARKING LLC
Thank you Donna for sharing your feedback. At Icon, we strive for unconditional commitment to customer satisfaction, and we sincerely apologize for not meeting your expectations! We want you to know that your feedback will give us the chance to resolve any problems that may occur and assist us in identifying areas where service can be improved. Again, thank you for your feedback, and we hope to offer you better service in the future.
I couldn’t find the parking garage
I couldn’t find the parking garage. I used the address that was provided in the GPS and there was no parking garage when I “arrived”. I was running late bc of traffic so I had to find another garage and park there
15. november 2024
Besvarelse fra Icon Parking - QUEENS LIC PARKING LLC
Thank you for sharing your experience with us. We take pride in providing outstanding service and we're saddened to see we missed the mark. Your detailed review will assist in developing a better experience for all our valued customers.
All ok with drop off and pick up!
28. oktober 2024
Thank you Carols!
I used this parking facility this weekend and was very impressed with the service provided by Carlos. He was both kind and professional. I will definitely use this facility again in the future.
5. september 2024
Amazing service!
16. august 2024
Very friendly and professional service
11. august 2024
Saturday night!!
The lot was expecting me. And when I text to pick up it only took them 15 minutes to retrieve my car. They checked my e-ticket to validate it was me. Professional!
4. august 2024
It is scam
The parking lots refused to take my icon information and said that they do not take icon ticket. I have to pay 20 dollars. However Icon has refound my ticket. That is much appreciated Icon is a a great trustworthy company
16. juni 2024
Besvarelse fra Icon Parking - QUEENS LIC PARKING LLC
We are sorry to hear you did not have the best experience with our team. At Icon, we strive to provide nothing less than excellent service and we're sorry we missed the mark. We are always working to improve and hope you give us another chance to make things right.
Everythinh perfect
4. juni 2024
Besvarelse fra Icon Parking - QUEENS LIC PARKING LLC
Kenny, This is never the experience you should have at Icon! We are sorry to hear of the damage to your vehicle.
If you have not already filed a claim, please return to the garage and fill out an incident report. Claims can only be filed in the garage. Only then will you be assigned a claim number which you should include in your correspondence.
Please kindly forward any further correspondance directly to claims@iconparking.com or by phone 212-686-9800 ext. 1966.
easy process
reservation, parking, and retrieval are very easy. Attendee at parking lot is friendly and easy to talk to.
19. marts 2024
Good parking
We reserved the parking in advance, we were lodging at a hotel nearby. Employees were polite and efficient. No additional charges whatsoever of what we prepaid. Ideally situated.
6. marts 2024
Dette er Trustpilot
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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