Ordered an A3 Audi on 27 Jan. Told it be mid April. It's now June no communication no car Calls go in answered. All voicemail with no reply. They all show no substance. I've signed a credit act t... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
2 reasons for 5 stars. 1. Icarleasing, as a company, provide an excellent and competitive leasing service. 2. I was so lucky to deal with Rebecca Phoenix. Rebecca was efficient, quick to respond to... Se mere
Virksomheden har svaret
I was looking for a Range Rover Evoque and came across icarlease, I found the vehicle with icarlease and send enquired, Rebecca Phoenix got in touch with myself and was brilliant to work with and wa... Se mere
Virksomheden har svaret
Extremely smooth sailing from start to finish! Quick response time from customer service and vehicle delivered with no hassle and exactly as described. Would definitely use this company again! Vik was... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
At iCarlease “Our commitment is to strive to exceed the expectations of our customers by working as a team and continuously improving ourselves and our organisation” Friendly, efficient service is, and has always been, the company's central belief. Through a policy of continuing investment and expansion and with a commitment to exceptional levels of service and customer care.
Kontaktoplysninger
Cuthbert House, 9 Brookdale Court, Chapeltown,, S35 2PT, Sheffield, Storbritannien
- 0333 014 5515
- sales@icarlease.co.uk
- icarlease.co.uk
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 75 % af deres negative anmeldelser
Svarer typisk inden for 48 timer
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Even tough my Mercedes CLA took a very…
Even tough my Mercedes CLA took a very long time to arrive, Vic Zafar was absolutely fantastic by keeping me informed every month. He could always be reached and called back immediately if he couldn't pick up the phone. Even his after sales care is ecellent.
I would definitely recommend ICarlease.

Besvarelse fra icarlease.co.uk
just leased a new mini convertible…
I just leased a new mini convertible and found icarlease.co.Uk to be absolutely brilliant and I would highly recommend this company to anyone looking for a car at the right price , good delivery , efficient administration and top class customer service. Rebecca was a tremendous ambassador for her company.

Besvarelse fra icarlease.co.uk
Mini Cooper S Sport
Really easy company to deal with, Rebecca Phoenix and Gareth Wardle on hand to sort things quickly and efficiently. Great communication from Rebecca even a few weeks after delivery of the car to make sure everything has been OK and answer any queries. Wouldn't hesitate to use these again thank you very much even more so in these current trying times for getting new cars delivered!

Besvarelse fra icarlease.co.uk
Contract Hire experience.
Hi, Rebecca was excellent and answered all my queries swiftly and efficiently always with good humour in what is a very competitive market.
She kept me up to date all the time and the whole process went through smoothly.
Thanks,
John Bunting

Besvarelse fra icarlease.co.uk
BMW 2 SERIES GRAN COUPE
Like many other people awaiting deliveries my car was orderd Oct 21 for March/April delivery 2022 .The fact of the matter is the car was deliverd today Thursday 15th September. Yes the delay was frustrating at times but a big shout out for Katie Bantock who did her best to communicate good or bad news regarding a situation that we both had no control over but Katie did well managing my espectations would i use TCH again a definatley YES!!

Besvarelse fra icarlease.co.uk
Really great service
Really great, very efficient, helpful and friendly service. 100%.

Besvarelse fra icarlease.co.uk
Rebecca Phoenix was extremely helpful…
Rebecca Phoenix was extremely helpful before, during and after the lease of my new car. I have used numerous lease companies in the past but would definitely recommend Rebecca from icarlease.

Besvarelse fra icarlease.co.uk
Fantastic company!!
Dealt with Katie from icarlease and she hit every expectation set for our company requirements.
Went above and beyond with the finance and had the car ready in the timeframe set.
Our company will be using Katie and icarlease for our future fleet in 2023 and beyond….

Besvarelse fra icarlease.co.uk
Rebecca Phoenix is a credit to iCarLease! Highly recommend from a first time leaser!
I was stuck in a inconvenient situation where I needed a car as quickly as humanly possible after having my trouble with my previous financed car. I had searched multiple car leasing companies and they all had 3 month (or more) waiting lists for the type of vehicle i needed.
In step iCarLease and the fantastic Rebeca Phoenix!! As soon as I was introduced to Rebecca I knew I was in good hands. She managed to arrange the vehicle I wanted to be delivered to my home address within 2 weeks of our first phone call. She went above and beyond for me, email responses were within minutes, phone call and text updates regularly and really gave me the peace of mind and assurance I was in the right place, not to mention the price was very attractive and better than all other companies I had spoken to!
My car arrived bright and early as organised and I have not looked back since. This is my first time leasing a car after being hesitant around the process previously and I can now say I will not go back to financing/purchasing again.
Even after I have received the car months on I still have direct contact with Rebecca for anything i need relating to the car and my lease, and again responses are instantaneous.
I recommend icarlease to anyone and have nothing but good things to say about the company.
Rebecca is a credit to the company and look forward to arranging my next vehicle in the coming years.

Besvarelse fra icarlease.co.uk
Absolutely brilliant experience
Absolutely brilliant experience. Car was delivered in only two weeks and Rebecca has been always very responsive and helpful. Price was very competitive also.

Besvarelse fra icarlease.co.uk
Very competitive and easy to use
Found these through leasing.com Really impressed, best value and friendly customer service. Just taken delivery of the vehicle and it's great. Gareth and Craig were very helpful. Spoke to Mercedes direct to see if they could compete - they said "we don't understand how they can offer it at such a low price, I'd just go with them". Process took 2 weeks from start to finish.

Besvarelse fra icarlease.co.uk
Rebecca and Gareth very friendly and…
Rebecca and Gareth very friendly and helpful would definitely recommend

Besvarelse fra icarlease.co.uk
Excellent service by Rebecca
Very pleased with the service provided by Rebecca Phoenix at icarlease.co.uk. Very helpful and prompt and kept me updated throughout the process of my car delivery. Highly recommend!

Besvarelse fra icarlease.co.uk
Excellent
Vik was very good and had lots of information and gave me confidence going forward, also got my car quicker than expected. Was worried about delays but I was shocked how easy it was. Also Luke helped when it came to delivery answered all questions I asked. From start to finish was made at ease.

Besvarelse fra icarlease.co.uk
Great service
I was looking for a lease car pretty quick. I had originally requested a quote on a different car and Rebecca phoned me regarding that. However I explained that I didn’t want that particular car and she found me exactly the car I wanted and made the whole process so easy. Has my car in less than 2 weeks. Great service from Rebecca. Thank you

Besvarelse fra icarlease.co.uk
Great service from Katie!
Unfortunately I ordered my vehicle during the global chip shortage which severely delayed the initial order. However, Katie at iCarLease was able to offer an alternative at a similar price without much of a compromise in specification. Katie was very helpful and offered excellent service.

Besvarelse fra icarlease.co.uk
Great company to deal with
Great company to deal with, spoke to Rebecca numerous times by email as I’m working from home with a baby and not always able to chat on the phone.
Rebecca provided me with numerous quotes, once I had decided on the right deal, the car was delivered in a matter of weeks!
I had heard some horror stories of cars being delayed through other companies so was a little sceptical to start with about their quick lead times, But they were amazing!

Besvarelse fra icarlease.co.uk
Excellent service
Excellent service throughout my experience from order to delivery of my new car and would definitely recommend iCarLease. A call-out to Rebecca Phoenix for her patience and courteous manner in responding to my many update requests due to the extended delivery times out with her control due to the current climate for ordering new cars, much appreciated.

Besvarelse fra icarlease.co.uk
10/10 Experience
10/10 Experience
Rebecca Phoenix and Luke Walker helped me through the process of getting my new company car. Were extremely helpful throughout.
Will 100% be returning after my 3 year period.

Besvarelse fra icarlease.co.uk
Rebecca could not of been more helpful…
Rebecca could not of been more helpful and the whole experience of getting the new car was completed seamlessly. Would definitely recommend and use again.

Besvarelse fra icarlease.co.uk
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







