Purchased Normantec Elite $1800 over 3 weeks ago. Delivery said 2-8 days. Company is difficult to contact. No telephone numbers. Non-committal email from them to say they will tell me when order on it... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
My first Hyperice Hypervolt was a gift from my trainer in 2018. I was so impressed with the product that I bought one as a gift for a friend who would always complain about being sore after his worko... Se mere
I recently bought a Hyperice Hypervolt Go 3. I contacted Jack in customer success with some questions about how to best use it. He was super thoughtful and thorough in his responses and the Go 3.... Se mere
Virksomheden har svaret
I had a VERY positive experience with Hyperice Support team and specifically - Yoshua. He handled my issue quickly and in a very profession manner. This was the second issue I had with the Hyperice Vy... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our mission is simple - to help everyone on Earth move better, live better and be better. Whether you’re an elite athlete or an individual who is simply looking for solutions to combat the impact of daily life, our suite of innovative products are here to help you unlock the best version of yourself. Founded in 2011, our innovative products have been used by the world’s best athletes and consumers in over 60 countries throughout the globe. We’ve built a brand that has helped define an entire category and is well positioned to carry the space forward for many years to come.
Kontaktoplysninger
Irvine, USA
- customersupport@hyperice.com
- hyperice.com
Har besvaret 72 % af deres negative anmeldelser
Svarer typisk inden for 1 måned
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Awesome customer service.
First class professional answers all my…
First class professional answers all my questions .
Great customer service on their support…
Great customer service on their support department. Though this is my second issue on my Vemon back, they are very responsive to handle and correct the problem.
Overall great experience
Overall great experience, amazing customer service
Ordered from hyperice UAE
Ordered from hyperice UAE
Haven't received my shipment
With highly priced massage gun they should have chosen a professional and reputable courier company but they chose cheap courier company which don't value the time and commitment
Hyperice should know that most of their buyers are either athletes or massage therapist and they need their product asap to recover or protect themselves from injury
On the other hand the customer chat reply is very very slow on hyperice website
P.S this review is not about the product but about the service I received
After buying an expensive and reputable massage gun I was expecting a quality service

Besvarelse fra Hyperice
What a Great Product
What a Great Product
After I was able to actually use the Hyperice at the Road Runner Store in Cherry Hill, NJ I found it to be quiet and in a very short time relieved pain in my shoulder to a substantial degree. Hopefully the great experience will continue when my hyperice plus arrives.
Hypervolt plus
Hypervolt plus has been a great addition to my workouts. Customer service team is very responsive and knowledgeable. The original one I bought did come with a manufacturer defect, but hyperice was quick to send me a new one.
Love my HyperVolt Go
Love my HyperVolt Go. The device broke and would cut off 45 days after purchase. Contacted customer support and they sent me a new device.
Fast response and delivery
I have never owned a better device for…
I have never owned a better device for pain relief and muscle relaxation.
I had a broken motor mount
I had a broken motor mount. Had it shipped in on Wednesday and it was on my door step on Saturday. Great customer service and a quick turnaround on the repair! Love my HyperVolt
Hypervolt GO
I bought the Hypervolt GO. I like it a lot. But it stopped working, it wouldn't charge, after a month but Customer Service stepped in and sent me a new one. Great customer service people who Get Things Done!! Good products as well.
Satisfied User!!
Had a problem with a device, wrote Hyperice, Bencris responded and promptly solved the problem.
I had an issue with a few NormaTec…
I had an issue with a few NormaTec pieces which Ben handles very professionally and in a timely manner. I would recommend NormaTec Compression Sleeves for recovery.
Must have for fit pros
Hyperice helps me as a rowing instructor. Legs and back always sore. Must have for fit pros.
Super impressed with the customer…
Super impressed with the customer service!
Amazing tool for athletes
Amazing tool for athletes and all those who have muscle pain in any part of their body.
Since I bought it, i can't live without it!
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.







