Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere

Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

These socks are a great product. I work 12 hour shifts and stand for a long period of that time. These compression socks have significantly helping sooth my legs. I highly recommend them AAA +++

Bedømt til 3 ud af 5 stjerner

I couldn’t find information about where the merino wool came from or where in the world the items are manufactured on the website. The answer finally materialised with the socks several weeks after o... Se mere

Bedømt til 4 ud af 5 stjerner

Delivery took slightly longer than expected but still arrived in time for the trip. Socks themselves were great, warm and long enough to come up over the calf which is what I wanted. Packaging was unb... Se mere

Bedømt til 5 ud af 5 stjerner

The Hykle compression stockings are the only brand that work for me and I have tried a lot of different ones. They truly help control the swelling in my legs and feet, they are extremely comfortable a... Se mere

Virksomheden har svaret

Virksomhedsoplysninger

  1. Butik med udstyr til udendørssport
  2. Tøjbutik
  3. Ortopædisk skomager

Skrevet af virksomheden

We believe that being active is more than just a chore - it's a way of life. That's why we've designed our products to be both stylish and functional, so you can look good and feel great while you're out there breaking a sweat.


Kontaktoplysninger

4,3

Fremragende

TrustScore 4.5 ud af 5

193 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 88 % af deres negative anmeldelser

Svarer typisk inden for 1 uge

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 1 ud af 5 stjerner

Unfortunately these did not work for…

Unfortunately these did not work for me. Make sure when you send them back you have some way of proof you sent them. I sent 1 pair used and 1 pair never opened. taped the package very good with extra tape and they only are giving me credit for 1 pair (never opened) state they did not receive the used one.

14. december 2023
HYKLE-logo

Besvarelse fra HYKLE

Hello Evonne,
I checked all the communication with our customer service and i can assure you we take all customer issues seriously. In your case our warehouse partner discovered that only one of the purchased pairs was returned.

They never make such mistakes, or at least we never had such case in 70 000+ orders so far processed.

We are still committed to help resolving the issue with you. That is why our team refunded the cost of the returned item. As soon as our warehouse indicate the second pair is returned, we can refund the second one also.

Kind regards,
Deso

Bedømt til 1 ud af 5 stjerner

One order was never received as ndci…

One order was never received as ndci want my money back

4. marts 2024
HYKLE-logo

Besvarelse fra HYKLE

Hello Theresa,
I'm really sorry for the inconvenience caused. I see you bought 2 pairs, but got only one. The reason was a technical glitch from our store - a new app we use that did not passed the second pair for fulfilment.

We have processed a refund for you and made sure the issue is fixed.

Deso

Bedømt til 2 ud af 5 stjerner

Unsatisfied

Ordered 1 pair purchased second pair at checkout for discounted price. Received only 1 pair. Disappointed that Dr Scholls inserts worked better for 1/3 the price. Keep the second set

23. februar 2024
Bedømt til 1 ud af 5 stjerner

Not for us

I was so looking forward to your product. But for my feet and my wifes, this was the worst product for us. Instead of helping our feet feel good and walks more enjoyable, it was complete torture.

19. februar 2024
Bedømt til 1 ud af 5 stjerner

HYKLE has cancelled my order for…

HYKLE has cancelled my order for reasons unknown.

12. februar 2024
HYKLE-logo

Besvarelse fra HYKLE

Hello Mark,
As our support team explained by email, your order was canceled and money refunded to you because the shipping company was unable to deliver the item to the PO Box provided.

In such cases our system automatically issues a refund to avoid customers been charged for items that are not delivered.

Also, i see our team explained the situation and offered you a discount in case you want to place your order again. If you want to reorder, just please make sure you are giving us the right address so the shipping company can deliver successfully.

Kind regards,
Deso

Bedømt til 5 ud af 5 stjerner

Ordering was simple

Ordering was simple. They arrived quickly. I ordered one pair and have been transferring them to several shoes to test them out. I have reduced pain, so I will be buying more pairs to keep permanently in my different shoes.

6. februar 2024
Bedømt til 5 ud af 5 stjerner

Quick response

I accidentally ordered the wrong size. I contacted customer service through email and I couldn't believe the fast response I got.and My order was corrected.

3. februar 2024
Bedømt til 3 ud af 5 stjerner

Not feeling it

So far I feel no difference. There was no instant relief and ever after a few days I find myself going back to the original insoles. At least my pain didn't increase much, but I wouldn't recommend them

4. januar 2024
Bedømt til 5 ud af 5 stjerner

Happy feet

These insoles have truly helped my feet to not hurt during the day and feet are not hurting at the end of the day. Doing the job for me.

3. januar 2024
Bedømt til 1 ud af 5 stjerner

Not free exchanges

They promote free returns and size exchanges, but that is a lie. They are difficult to work with, and I’m still waiting on my refund or exchange.

2. januar 2024
HYKLE-logo

Besvarelse fra HYKLE

Hello Lara,
I'm really sorry for the confusion. We do not have paid postage labels yet, and we do not state "free returns" at our store.

Please check our return policy; it hasn't been changed since July 2023: https://hykle.com/pages/return-refund-policy

Your refund has been processed upon the arrival of the product at our warehouse, which was yesterday. Usually, it takes 2-3 days for refunds to arrive back in your bank account. If you don't see your refund in 2-3 days, you can call your bank and ask for more information.

We are really sorry for the bad experience you may have had with our services. Hope we can remedy that in the future.

Kind regards,
Deso

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere