Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere

Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere


Kontaktoplysninger

2,7

Under middel

TrustScore 2.5 ud af 5

6 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

Har besvaret 40 % af deres negative anmeldelser

Svarer typisk inden for 24 timer

Sådan bruger denne virksomhed Trustpilot

Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.

Virksomheder på Trustpilot må ikke tilbyde incitamenter eller betale for at skjule anmeldelser. Anmeldelser repræsenterer individuelle brugeres meninger, og ikke Trustpilots mening. Læs mere

Bedømt til 5 ud af 5 stjerner

AMAZING!

Just received my first ACH payment on Hurupay and was able to withdraw to my USDC wallet almost instantly.

I will surely keep receiving my weekly payments through the app.

Highly recommended.

14. april 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I am experiencing a serious security…

I am experiencing a serious security issue with my Hurupay account and have not received any response after 5 days.

Someone enabled Google Authenticator (2FA) on my account without my authorization, and I am now locked out. No funds have been stolen and no unauthorized transactions have occurred — the attacker only attempted to gain control.

I immediately secured my email, changed passwords, removed active sessions, and contacted Hurupay through email, phone, and chat. Unfortunately, I have not received any response — not even an automated reply.

I am only requesting:

Removal of the unauthorized 2FA

PIN reset

Restoration of secure access

14. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

Serious account balance issue after…

Serious account balance issue after update – funds unclear

After the latest update, my experience with Hurupay has become extremely concerning.

The app suddenly showed that all of my assets were liquidated without my authorization, while my balance dropped from approximately $2,100 to $300. There was no notification, no transaction history explanation, and no clear breakdown of what happened to my funds.

Even worse, I am now unable to perform any transactions at all — buying, selling, or managing my account is completely blocked.

This is not just a technical glitch. This is a serious financial transparency and reliability issue. When an app handles real money, users must be able to clearly see where their funds are and what actions were taken.

I have contacted support and am waiting for a proper explanation. Until this issue is fully resolved and clarified, I cannot trust or recommend this service.

1. februar 2026
Uopfordret anmeldelse
Bedømt til 1 ud af 5 stjerner

I have had a number of issues with…

I have had a number of issues with their app. Their customer support replies slowly or not at all. Very unsettling and unreliable unfortunately.

4. november 2025
Uopfordret anmeldelse
Hurupay-logo

Besvarelse fra Hurupay

Hi Andrea,

We’re really sorry to hear about your experience and the frustration it’s caused. That’s definitely not the level of service we aim to provide. Our team is currently improving both our app performance and customer support response times to ensure issues are handled much faster.

If you’re open to it, please reach out to us at hello@hurupay.com so we can look into your specific case and make things right. We truly value your feedback and appreciate you taking the time to share it — it helps us get better.

Bedømt til 1 ud af 5 stjerner

they dont act or reply or solve customer issues.

they dont reply. not by email.. not in the app.. its insane. they dont care. they dont get back to you.. they ignore you. they ask "to contact them by email" AND I DID... SAME. no action no fallow up no solutions. terrible and scary if i have a money issue to know thats how they deal with "customer service"

29. oktober 2025
Uopfordret anmeldelse
Hurupay-logo

Besvarelse fra Hurupay

Hi Caballero,
We’re really sorry for your experience — that’s not the level of support we stand for. We’ve identified issues in our response system and are fixing them urgently. Please email hello@hurupay.com so our senior team can follow up right away

Dette er Trustpilot

Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.

Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".

Læs mere om andre typer anmeldelser.

Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.

Læs om anmeldelsesprocessen på Trustpilot.

Hér finder du 8 tips til at skrive anmeldelser.

Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.

Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.

Læs mere