The whole customer journey of selecting products, the VIP package was seamless and smooth. The products on offers are amazing. I got an amazing shampoo and a phenomenal beard wash.
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
I found these guys through Instagram...and boy am I happy I did.As a self-confessed scent junkie, their range of niche fragrances is intriguing and affordable and gives the big boys a run for their mo... Se mere
Virksomheden har svaret
Great to discover a place that has such a good selection of products. I ordered three items and very pleased with all of them. Only shame, which cannot be avoided, was all three items delivered separa... Se mere
Virksomheden har svaret
Very prompt service. Excellent customer care when queried a missing freed gift. I got an email back the same day and free gift arrived within the week. Kind, honest and friendly service so sadly... Se mere
Virksomheden har svaret
Virksomhedsoplysninger
Skrevet af virksomheden
Humanery.com and it's marketplace is now closed and no longer accepting new orders.
Kontaktoplysninger
5 Merchant Square, W2 1AY, London, Storbritannien
- 020 4525 6840
- helpme@humanery.com
- humanery.com
4,6
Fremragende
216 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
New to Humanery…
First time using Humanery but very impressed with the customer service (Libby was really helpful), the product range (my initial purchase below), delivery times and the overall experience - I’ll shop here again.
Delighted with all the products ordered…
Patrick’s SH1 shampoo & Conditioner CD1 - these are amazing. Was concerned about the cost and whether it would live up to the high expectations. I noticed an immediate benefit to my hair & would highly recommend
Ruffians hair powder - this stuff really works and unlike powders I’d used in the past, this also feels great & very natural in the hair
D’Alchemy facial cleanser - new brand to me, but love their ethos. Product performs really well
16. december 2022
Uopfordret anmeldelse
Besvarelse fra Humanery
Thanks for your review and Libby is very grateful that you mentioned her excellent service. We look forward to welcoming you back to Humanery soon! The PATRICKS, Ruffians and D'Alchemy products are world class! So happy you like them!
HUMANERY ARE very easy to deal with
HUMANERY ARE very easy to deal with, goods arrived in good time . And I also received a lovely free gift , I like the packing. Now im looking forward to smelling the fragrance ive bought for my sons .
10. december 2022
Uopfordret anmeldelse
Besvarelse fra Humanery
Thank you for your review, We really appreciate you taking the time to this.
We look forward to welcoming you back to Humanery soon! Hope your sons loved their presents.
fast and efficient
Delivery was super fast and efficient. I had great communication from the moment I pressed pay. John Masters Organics Exfoliating Face Cleanser with Jojoba & Ginseng is incredible and is now an essential part of my daily routine.
30. november 2022
Besvarelse fra Humanery
So happy to hear that you received great communication and that you are enjoying the product. Thank you for your review. We look forward to welcoming you back to Humanery soon!
Very disappointed still not received my…
Very disappointed still not received my order no information on when I will receive it’
15. december 2022
Besvarelse fra Humanery
Hi Jean,
We've tried contacting you via phone and email with your tracking information, unfortunately there have been delays due to the industrial action but we can see that your parcel was delivered yesterday. Please let us know if you need any further assistance, we're here to help!
Kind regards,
Team Humanery
Back for some Christmas shopping
Excellent service once again and even more brands to choose from!
17. november 2022
Uopfordret anmeldelse
Besvarelse fra Humanery
Thank you so much for your review, We really appreciate you taking the time to this. We look forward to welcoming you back to Humanery soon!
I am still awaiting the beard oil
Such a quick response to my criticism regarding delivery of beard oil. The product is now in santas sack waiting for delivery (let’s hope Santa doesn’t detect it’s there otherwise he will undoubtedly try it !)
1. december 2022
Besvarelse fra Humanery
Good evening Beverly,
We're so sorry that you haven't received your beard oil yet. We will immediately investigate the situation and follow up with you via email tonight.
Regards,
Team Humanery
Update:
Good afternoon Beverly,
Very glad to hear you've received your parcel! Thank you for trusting us to take care of this for you.
We'll send a gift to the North Pole for Santa to try himself so he doesn't touch yours. :)
Regards,
Team Humanery
I ordered 2 of an item and only got…
I ordered 2 of an item and only got one. Have yet to hear from the customer service team.
5. december 2022
Besvarelse fra Humanery
Hi Leigh,
Thank you for your time on the phone just now, please accept our apologies for this mistake. We are arranging for a replacement order to be sent to you now.
Please don't hesitate to contact us if you need any further help.
Kind regards,
Team humanery
Easy to order
Easy to order, delivered quickly. Arrived in a good state As these are Christmas gifts I cannot comment on the products themselves.
8. december 2022
Besvarelse fra Humanery
We really appreciate your review - thank you! We look forward to welcoming you back to Humanery soon!
Great experience ordering my first product from Humanery!
I ordered my first product from Humanery and it was a super smooth process. The interface is crisp and they make it easy to discover new products. Checkout was seamless and my shipment arrived on the first day of the delivery window. Would highly recommend Humanery for all your men's grooming and self-care needs, whether you're new to this space or an experienced veteran.
28. november 2022
Uopfordret anmeldelse
Besvarelse fra Humanery
Thank you so much for your review, We look forward to welcoming you back to Humanery soon!
I found this product made my hair flat…
I found this product made my hair flat and greasy looking, not what I expected for the money.
7. november 2022
Besvarelse fra Humanery
Hi Alison,
We apologise that you've had this experience with the PATRICKS SH1 Daily Thickening Shampoo. We've tried contacting you to help you find the right product, please check your email address associated with your order.
Kind regards,
Team Humanery
Besvarelse fra Humanery
Thank you for your kind review! We hope to see you back at Humanery.com again soon! In the meantime, we're here to help if you need anything else. Best wishes, Team Humanery
Highly recommended.
Excellent service. Great products and outstanding customer service, 5 stars.
25. november 2022
Uopfordret anmeldelse
Besvarelse fra Humanery
Thank you for your review, We look forward to welcoming you back to Humanery soon!
Great selection of top quality brands
Great selection of top quality brands, a one stop shop for everything I needed, topped up by brilliant customer service and fast delivery
16. november 2022
Besvarelse fra Humanery
Many thanks for your review! We hope to see you again at Humanery.com. Please don't hesitate to reach out to us if we can be of further help.
A good web site and ordering on line
Easy to find this product on line. would recommend it to all
14. november 2022
Besvarelse fra Humanery
Many thanks for your review! We hope to see you again at Humanery.com. Please don't hesitate to reach out to us if we can be of further help.
Good customer service.
Humanery provides a fantastic service to customer because I had missed one of my items collection so I called to confirm, they replied in seconds and it was sorted out quickly.
Great service. Thanks Humanery!
9. november 2022
Uopfordret anmeldelse
Besvarelse fra Humanery
Thank you for sharing your review and we are so glad you had a 5 star experience with Humanery.com. We look forward to welcoming you back to shop with us. Best wishes, Team Humanery
My package went missing I emailed them…
My package went missing I emailed them they responded straight awa and rang me, great service
11. november 2022
Uopfordret anmeldelse
Besvarelse fra Humanery
Thank you for sharing your review and we are so glad you had a 5 star experience with Humanery.com. We look forward to welcoming you back to shop with us. Best wishes, Team Humanery
Great product and customer service
Great customer service when I had a problem with my payment method. The advent calendar arrived quickly and it was packaged well to protect it from getting damaged in the post.
4. november 2022
Besvarelse fra Humanery
Thank you for sharing your review and we are so glad you had a 5 star experience with Humanery.com. We look forward to welcoming you back to shop with us. Best wishes, Team Humanery
Top service
Top service, great communication, speedy delivery, competitive pricing & safely delivered. Couldn't ask for much more.
28. oktober 2022
Besvarelse fra Humanery
Thanks for your positive feedback! We are so glad you had a great experience and we look forward to welcoming you back to Humanery.com again soon.
Fantastic selection of products
Fantastic selection of products, really good service and free delivery for £15 order too!
27. oktober 2022
Besvarelse fra Humanery
Thank you for your review! We look forward to welcoming you back to Humanery.com again soon. Best wishes, Team Humanery.
Excellent experience
Excellent experience. Fast and hassle free delivery. Would highly recommend!
27. oktober 2022
Besvarelse fra Humanery
Thank you for sharing your review. We look forward to welcoming you back to Humanery.com again soon. Best wishes, Team Humanery
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.