HTT MOBILES LIMITED Anmeldelser 

Second time ive bought a Samsung from HTT. For my child this time. All exactly as promised, no issues; smooth and quick delivery.

The price was good value compared with the Samsung shop. The agent double checked our address because of a glitch with the house having a number that is never used and not on the street. This was a good security measure but for some reason my email replies were in my sent box but not being received.
The phones were new, boxed and sealed and the correct versions as ordered, being unlocked and with a dual SIM card tray, not found in other stores.

Good prices, fast delivery service

Great phone and was delivered very quickly

Great communication and delivery. Excellent customer service

As described. Working well. Speedy delivery.

Cable for iphone ordered from HTT arrived as scheduled and works brilliantly. Can't fault anything about HTT. I have used them before mainly for excellent priced iphone materials.

Great timing and experience

Fast reliable and a quality item delivered next day...perfik

Excellent service and communication. Very pleased with my purchase.

I am extremely disappointed with both the product and the customer service.

The Apple Watch itself was not the right size for me, so I returned it in excellent condition after only a few hours of use. I erased all my personal data, removed it from my Apple account, and returned it with all the original accessories. Despite this, I was charged a £75 deduction simply because the watch had been activated.

I find this unfair and unreasonable. The watch was returned looking brand new, with no damage or signs of wear, yet I was penalised for briefly setting it up to see if it suited me. Customers should be able to inspect a product without facing such a large deduction.

The customer service was also disappointing. Instead of trying to find a fair solution, they justified the deduction without providing any clear explanation of how the £75 reflected the actual loss in value.

Overall, this has been a very frustrating experience, and I would not recommend buying from this seller based on the poor after-sales service and unfair return handling.

Thank you for your reply.

I understand that an opened item cannot be sold as brand new. However, that does not justify deducting £75 from my refund.

The watch was worn only briefly to check the size, then it was immediately unpaired, erased, and returned complete with all accessories. It is in excellent condition and fully functional.

Your response simply repeats your policy without explaining how a £75 deduction accurately reflects any actual loss. A customer cannot determine whether a watch is the right size without opening and trying it on.

My review is an honest account of my experience. I will not remove it unless this matter is resolved fairly. If necessary, I will raise the issue with my card provider and the appropriate consumer protection bodies, as I believe this deduction is disproportionate and unfair.

Very happy and fast delivery

Good price,great communciation,helpful staff,speedy and safe delivery.

Phone arrived on time and in good condition

Very good product at a great price

Good price and efficient service.
Had a couple ofninitial queries about the phone spec but they were answered quickly via the chat

Searched through Google for a specific phone, and found it as brand new and unlocked. I sent a message to check this was right and the message was replied to within the hour.
Phone was ordered, and bought though PayPal which have me the 'pay in 3' options. Delivery wasn't next day, but sent via Royal Mail Tracked 48 hour service. Phone was wrapped well.
All works well. Phone set up with existing SIM card and data transferred easily.
All good for me.

All good service shipping product