This is my second purchase from HSL Warrington. The in store staff were very supportive & help us through selecting what we needed. We were given good advance notice of the arrival of our item, which... Se mere
Lokation
Skift lokationUnit 2B, Junction 9 Retail Park, WA2 8TW Warrington, GB
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We would like to thank Lynn for her patience and attention we received today.Also Len, who was equally as helpful when purchasing our first chair. Excellent and courteous service.
The young lady Bhithi was outstanding,she was totally professional,totally helpful in every way.The whole sale was a pleasure.This is the Warrington store.
I was very pleased with the customer service shown by John at the Warrington HSL store when I went to see about purchasing a Stressless reclining chair. This was something I had wanted to treat myself... Se mere
Virksomhedsoplysninger
Om HSL Chairs - Warrington
Skrevet af virksomheden
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrevet af virksomheden
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktoplysninger
Unit 2B, Junction 9 Retail Park, WA2 8TW, Warrington, Storbritannien
4,9
Fremragende
170 anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great shopping experience
Very attentive to my requirements,polite, very helpful and gave explanations ,lots of information to all my enquiries, offered refreshments, and made me feel very welcome. Joanne was a pleasure to deal with and would recommend a visit to Warrington branch.
3. juni 2025
Uopfordret anmeldelse
New recliner chair delivered today
New recliner chair delivered today to match the riser recliner already delivered a few months ago
Delivery drivers were excellent, very courteous and respectful. They installed the chair and then demonstrated how to use the chair.
2. juni 2025
Uopfordret anmeldelse
Excellent service and no pressure…
Excellent service and no pressure selling gave me time to think about the quality chair I was purchasing.
6. maj 2025
Great service
30. april 2025
Svar kan have AI-indholdLæs mere
Hos Trustpilot er indhold fra rigtige mennesker i fokus. Denne virksomhed kan dog også anvende vores AI-svarværktøj, som hjælper dem med at skrive svar.
Don't bother unless you are happy paying over the odds
Aggressive sales person was on to us before we could shut the door of the shop. Obviously did not listen to our requirements so much so we did not get the 3 seater sofa. Furniture nothing out if the ordinary, certainly not worth the £6000+ that we handed over.
27. marts 2025
Uopfordret anmeldelse
Besvarelse fra HSL Chairs - Warrington
Good Evening
I am sorry to hear of your disappointment and I am keen to investigate this. Please could you provide me with your order number
Knd regards
Sharon.sanderon@hslchairs.com
Paul and John git up early this morning…
Paul and John got up early this morning to come across the Pennines to bring our new HSL chair, settee and recliner they were very efficient and put it all together and demonstrated my husbands recliner.
We are very excited and love each piece, the only problem is can’t keep my husband awake long - he is so comfortable. Thank you HSL and the del lads for great job well done.
1. maj 2025
Uopfordret anmeldelse
I did not feel under any pressure
I did not feel under any pressure, and was confident in the advice I was getting from the salesman. When I finally left the showroom I believed that I had bought the best chair for me.
14. april 2025
Beautiful comfy chairs
The service in store (Warrington) was excellent. Staff were very friendly and knowledgeable, and talked us through the options. We chose reclining chairs - the most difficult choice was the fabric! So many gorgeous fabrics & colours.
Delivery service was excellent and quicker than expected, which was lovely. Friendly delivery guys, very courteous.
We are enjoying our chairs, very conf and hopefully long-term worth the investment.
27. februar 2025
Happy customer
John in the Warrington branch was helpful and gave me time to choose fabric.
Ian & Paul were careful & courteous when chair was delivered.
All in all a great experience & the quality of the chair seems far superior to the cheaper ‘stop gap’ one this replaces.
9. april 2025
Uopfordret anmeldelse
Great service
Great service! Lovely blokes on delivery! Explained everything clearly! My Grandma is extremely happy with the entire experience
8. april 2025
Uopfordret anmeldelse
Chair ordered
I have just been to try several chairs at the Warrington branch of HSL and could not fault the service. My new chair will be delivered in several weeks time and I am so looking forward to receiving it. Thank you to the Salesperson at the shop for making my experience a good one.
3. april 2025
Uopfordret anmeldelse
Buying new furniture built for comfort.
Met by a very helpful person who went through everything from start to finish, shown all choices of fabrics for furniture and different beds, made the purchase easy for me.
22. marts 2025
From a very the moment we arrived to leaving…
From the moment we arrivrd to leaving my wife and I were treated with kindness and professionalism.
We were asked if we needed any help and advice which we accepted because we both wanted specific rise and recline chair with totally different specs.
The young lady was extremely helpful and demonstrated the various options and in the end made our choice and have purchased two rise and recline chairs and we are extremely grateful to the young lady for her valuable time and patience which ended up with two very satisfied customers.
Not only that we were given tea and biscuits which were most welcome and appreciated as we are both 80 years of age and I’m physically disabled.
Thank you for the opportunity to thank this extremely knowledgeable, thoughtful young lady at the Warrington shop and thank you to the young man who provided the refreshments both were very professional. Thank you and well done.Ray and Barbara Christian
22. marts 2025
The Burrows suite
The suite was delivered at the date and time specified. The two deliverymen Gordon & Phil were very pleasant and efficient. They set the suite up and explained everything.
28. marts 2025
Uopfordret anmeldelse
Purchase of Chair
Very helpful, good customer service and listened to our specific needs in choosing a chair.
16. marts 2025
Satisfied shopper
Carl and Lee were very friendly and helpful. The staff in the shop knew their products. I would highly recommend.
17. marts 2025
Uopfordret anmeldelse
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