The service and attention given to us by Michael at Tunbridge Wells was exceptional and he took time to answer all our questions and explain the features of the sofas we were looking at. He even gave... Se mere
Lokation
Skift lokationLongfield Road, Trade Park, TN2 3QF Royal Tunbridge Wells, England, GB
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Se, hvad kunderne siger
We visited HSL at Tunbridge Wells and Freddie helped us with deciding options on the chair we were interested in. We choose a quick delivery stressless chair which arrived within 5 days. Really please... Se mere
Sales assistant was very polite friendly and considerate. She had great knowledge and gave great service.
I took delivery of my new 2.5 seater, Burrows Classic, sofa on 6 August and am so pleased with it that I’ve now ordered the Petite Chair. The sofa is so comfortable, like a hug, and I can’t wait to... Se mere
Virksomhedsoplysninger
Om HSL Chairs - Tunbridge Wells
Skrevet af virksomheden
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrevet af virksomheden
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktoplysninger
Longfield Road, Trade Park, TN2 3QF, Royal Tunbridge Wells, England, Storbritannien
- 01892 269550
4,6
Fremragende
20 anmeldelser
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Sales assistant was very polite…
Sales assistant was very polite friendly and considerate. She had great knowledge and gave great service.
14. september 2026
The service and attention given to us…
The service and attention given to us by Michael at Tunbridge Wells was exceptional and he took time to answer all our questions and explain the features of the sofas we were looking at. He even gave us refreshments as we looked around!
16. september 2026
Uopfordret anmeldelse
Friendly efficient and knowledgeable…
Friendly efficient and knowledgeable young man made the experience very easy
6. september 2026
I took delivery of my new 2.5 seater and . .
I took delivery of my new 2.5 seater, Burrows Classic, sofa on 6 August and am so pleased with it that I’ve now ordered the Petite Chair.
The sofa is so comfortable, like a hug, and I can’t wait to have the Petite Chair in my lounge along side my sofa.
Thanks again to Angela and Freddie at HSL in Tunbridge Wells for their help and assistance.
17. august 2026
Angela was customer focused
Angela was customer focused, professional and knowledgeable
16. august 2026
We were really well looked after and…
We were really well looked after and directed for all the right reasons. Hence buying a chair. Thank you very much for all your help.
8. august 2026
Maddie was extremely helpful
Maddie was extremely helpful and patient with us. We were so impressed with her service and knowledge. She was professional and polite throughout our consultation. A great asset to the company.
14. august 2026
Uopfordret anmeldelse
The whole experience was great
The whole experience was great, from the helpful and informative friendly staff in store, to the delivery today from Ashley and Cameron who were wonderful and dealt with my rather awkward entrance to the house professionally without a fuss-and they made us laugh as well! Couldn’t be more pleased with my new sofa.
12. august 2026
Uopfordret anmeldelse
The sales person was very courteous and…
The sales person was very courteous and helpful. He showed us what was best for our needs and explained everything thoroughly.
29. juli 2026
We visited HSL at Tunbridge Wells and…
We visited HSL at Tunbridge Wells and Freddie helped us with deciding options on the chair we were interested in. We choose a quick delivery stressless chair which arrived within 5 days. Really pleased with our choice and service received. Thanks
24. juli 2026
Uopfordret anmeldelse
Friendly and extremely helpful sales…
Friendly and extremely helpful sales assistants,
Particularly ANGELA.
11. juni 2026
Excellent
I had a great experience both times I visited. Excellent customer service, with the staff being friendly, polite and extremely helpful-especially Michael who was great. Can't wait for my sofa to arrive!
29. maj 2026
No pressure you can take your time.
Every detail explained no pressure to buy time to explore all styles good advice given.
26. maj 2026
Great selection and quality
Looked after by Angela who was very knowledgeable and informative. Excellent customer service .
12. maj 2026
Uopfordret anmeldelse
Fantastic experience
Visited the lovely new showroom in Tunbridge Wells, what a great experience, the lady who served us Makeila was absolutely excellent, can’t recommend her and the store highly enough
6. maj 2026
Uopfordret anmeldelse
Michael was wonderfully supportive
Michael was wonderfully supportive and knowledgeable, guiding me through the process. It's been an absolute pleasure working with him.
4. maj 2026
Uopfordret anmeldelse
Excellent HSL representative
We were welcomed by Freddie who was very helpful and very informative. He let us browse at our own speed but was on hand to answer any questions or make suggestions when required.
30. april 2026
Uopfordret anmeldelse
The process was very low key with all…
The process was very low key with all my quetions answered. The seat selection process was explained in detail, with me trying various chairs untill i found the one i wanted. No presure sales, great.
Purchase done, with me happy.
18. april 2026
Uopfordret anmeldelse
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