Ordered a recliner chair for my mum online as we needed a quick delivery due to her being discharged from hospital after breaking her hip. Communication from the team regarding delivery was excellent... Se mere
Virksomheden har svaret
Lokation
Skift lokationMeadow Industrial Estate, Water Street, Portwood, SK1 2BU Stockport, GB
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Se, hvad kunderne siger
Excellent service,I was able to try all the chairs that I was interested in purchasing.We spent about two hours there.The salesman Philip was very helpful and explained all the workings of the chairs... Se mere
The staff member Adam was very helpful without being pushy.He explained which suites came in which styles and colours and then let us look around the showroom on our own. Always aware if we seemed un... Se mere
I was able to choose exactly what I wanted. There was no pressure. Jason carefully explained all the options to me. Nice friendly atmosphere . I'm very pleased with the service.
Virksomhedsoplysninger
Om HSL Chairs - Stockport
Skrevet af virksomheden
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrevet af virksomheden
- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
As a member of the British Association of Occupational Therapists, Julie Jennings Dip COT HCPC, is highly qualified and greatly respected. Julie is frequently consulted for independent advice by a wide range of clients throughout the UK and Europe.
All our chairs, sofas and beds at HSL are approved by Julie Jennings. Thanks to her work, you can relax in comfort knowing that each piece in our range has been thoroughly tested and evaluated by an independent health expert.
Kontaktoplysninger
Meadow Industrial Estate, Water Street, Portwood, SK1 2BU, Stockport, Storbritannien
4,9
Fremragende
111 anmeldelser
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Riser Recliner
I was delighted when Alex and Michael delivered my chair. They explained how the chair worked and made sure I was happy before they left. The store team in Stockport were also brilliant. Every member of HSL staff throughout the various stages were a credit to HSL and fully deserve an excellent recommendation.
1. april 2026
Uopfordret anmeldelse
Excellent customer service and support…
Excellent customer service and support from the team at the Stockport Branch. Many thanks.
23. marts 2026
Very good service.
Victoria was very thorough, efficient and helpful, giving us plenty of time to decide on a purchase. The chair is great.
23. marts 2026
New armchair
New armchair
Alex and Michal were very polite and helpful when they delivered the chair. They brought the chair in set it up and positioned it for us. They were quick and efficient. The chair is comfortable and just the right size as measurements were taken in the shop when we ordered it.
30. marts 2026
Uopfordret anmeldelse
Expert advice available.
With a lot of choice on offer, I felt I was guided through the range to choose a specific chair that best matched my needs - this was an efficient process due mainly to the expertise of the HSL staff, and their willingness to spend time helping me arrive at a decision I as happy with.
14. marts 2026
Knowhow staff
The gentleman we saw was extremely pleasant to deal with .He answered all our questions easily and obviously knew what he was talking about.
12. marts 2026
Customer service like it should be.
I cannot recommend HSL Stockport enough. From the brew and biscuits, product knowledge and lack of hard sell to the Spring flowers, great communication and fabulous range I was truly impressed.
19. marts 2026
Very helpful and friendly staff
Very helpful and friendly staff, from Jason in the sales room to Alex and Michael who delivered the chair efficiently and professionally.
20. marts 2026
Uopfordret anmeldelse
Adam was very helpful in helping us…
Adam was very helpful in helping us find the exact chair we wanted and gave us lots of fabric choices, providing us with a cup of tea as well!
7. februar 2026
Uopfordret anmeldelse
Helpful and friendly staff
Phil who served us was very helpful and gave us all the advice needed. He took time to demonstrate the functions of the different chairs we were looking at in order for us to choose the right product for my elderly mum.
3. marts 2026
Staff in shop very knowledgeable
Staff in shop very knowledgeable, helpful and pleasant. They did not rush you. Delivery was as promised
27. februar 2026
very comfy.
my wife and myself were made very welcome by Adam at the Stockport store he made us feel very comfortable as we tried electric recliner chairs.
2. februar 2026
Uopfordret anmeldelse
I visited the Portwood (Stockport)…
I visited the Portwood (Stockport) store with my mum who’s in her eighties. We were greeted by Jason who immediately engaged with my Mum to find out what she wanted. None of this was pushy or overbearing and put us both at ease. We identified the right size of chair and Jason took mum through the options. He also tried different sizes with her to ensure that the fit was correct.
Before she selected her options Jason also showed her a different range to ensure that she’d chosen correctly. Mum’s feedback was that his service was 11/10!
31. januar 2026
Uopfordret anmeldelse
Great service
The staff at the Stockport store were really helpful and listened to us.
The chairs were delivered yesterday by Alex and Paul D who were pleasant, polite and efficient. Couldn’t ask for more.
Just waiting for the sofa now!
30. januar 2026
Uopfordret anmeldelse
Excellent service all round
Excellent service all round. We were shown the product and left to try it out without any sales pressure. All our questions were answered by Debbie.
Paul D and Alex who delivered the chair were courteous and efficient, demonstrating its adjustment and ensuring that we were satisfied before they left.
29. januar 2026
Uopfordret anmeldelse
Excellent staff
Excellent staff, very amenable and helpful.
Couldn’t have asked for better service.
24. januar 2026
Uopfordret anmeldelse
Excellent Experience - Home Visit.
We arranged a home visit from HSL. The appointment was set up within days. The representatives turned up on time and gave updates prior to arrival.
The client is 95 years old with mobility issues. Philip Clarke from the from the Stockport branch was very professional and personable. He took time to ensure the best fit and gave clear concise advice on the product ( Helmsley Grande).
It was a lovely stress free experience. The chair is beautiful and a purchase was arranged.
Thank you HSL and thank you Philip
Clarke.
All communication from making the initial phone call to arrange a home visit was really good.
6. januar 2026
Uopfordret anmeldelse
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