We had a very warm welcome when we went into our local Hsl store. We were given plenty of time to look around and given lots of information regarding the chairs we purchased. We were allowed plenty... Se mere
Lokation
Skift lokation207 Bawtry Road, Bramley, S66 2TP Rotherham, GB
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Se, hvad kunderne siger
Absolutely amazing service from start to finish, staff opened door for us on arrival, tea/coffee & chocolate biscuits given as refreshments, no pressure to buy, although we did. Not rushed at all. Umb... Se mere
Fantastic appointment with Mum at HSL Rotherham , was greeted by Christine and Eden who really looked after mum with her every need in choosing a new 4 motor reclining chair . Out visit was smooth and... Se mere
What a fantastic experience in HSL Rotherham . Eden was amazing with my mum , made her so comfortable and was so helful throughout the process . Cant wait for mums chair to arrive
Virksomhedsoplysninger
Om HSL Chairs - Rotherham
Skrevet af virksomheden
HSL is an award-winning family furniture business with stores nationwide. We’ve been handcrafting and delivering beautiful furniture to provide true comfort for over 50 years. Making people comfortable is part of our DNA and that is why we do it.
We have spent over half a century making it our mission to understand the different sizes, shapes and needs of our customers. We have learnt how people sit, rest and sleep; how their bodies bend and move; and where and why they ache. We call this knowledge CleverComfort™, and it goes into the design and manufacture of every chair, sofa and bed we make – ensuring that our furniture fits the bodies of our customers perfectly.
Award Winning
HSL has also been recognised by The Queen’s Awards for Enterprise for one of our innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Made in Yorkshire
Whilst our roots still remain in Yorkshire, we have welcoming showrooms nationwide spanning the entire country and a national network of Home Visit Comfort Specialists performing consultations in our customers’ own homes.
Family Business
As we’ve grown, one thing that has never changed is the passion for comfort and furniture being at the heart of our business. We’re still family-run, we continue to hold traditional values in our hearts, and we have always been dedicated to providing a caring service and excellent value for money for all of our customers.
About HSL Chairs
Skrevet af virksomheden

- Up to 25 Year Guarantee
- Over 50 years of craftsmanship and dedication to exceptional customer service have made us who we are today. We still only employ furniture makers with the experience, skill and commitment to manufacturing the highest quality products. That’s why we are confident to cover a large number of our furniture ranges with a 25-year frame guarantee. In addition, all electrically adjustable chairs have a 5 year guarantee covering mechanical fault on the motor and handset.
- Queen's Award Winners
- HSL has been recognised by The Queen’s Awards for Enterprise for one of our recent innovative designs, our wooden knuckle. The Queen’s Award for Enterprise is a prestigious award for recognising British businesses and other organisations who excel at promoting opportunity, sustainable development, international trade or innovation.
Occupational Therapist Approved
All products are independently tested
Kontaktoplysninger
207 Bawtry Road, Bramley, S66 2TP, Rotherham, Storbritannien
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Great Service
From Sharon in the showroom who was wonderful and very knowledgeable to Craig & Danny who delivered my chair the service has been fantastic- Thank you
Very helpful and knowledgeable…
Very helpful and knowledgeable addressed all my questions and concerns relating to our needs! Didn’t feel pressured into selling! Thankyou carnt wait for delivery
Double recliner bed with individual mattress …
Chose a reclining bed with individual mattress Louise at rotherham gave us all the information without any pressure to buy. It was delivered in the time frame as ordered. The 2 gentleman who delivered it Craig and Danny where brilliant. Polite and well mannered, great installation.
Went to HSL Bawtry Rd Rotherham ,just…
Went to HSL Bawtry Rd Rotherham ,just to see which chairs were available to me,Christine and Amanda greeted me as I entered the shop very friendly not pushy .i actually selected the chair I loved then chose the leather which was best for a room facing south with sunlight flooding in .Desl completed that day now I need to wait for the delivery of my chair and
footstool lovely shopping experience
HSL Rotherham
HSL Rotherham. An excellent experience from the first showroom visit to delivery.
Excellent service
Visited the Rotherham showroom to look for a sofa and on entering had a friendly welcome from Angela, who was extremely helpful and very knowledgeable about the options available. There was no pressure to buy and I went home to think it over, then went back a couple of days later and made my purchase which I am really happy about. All very relaxing with coffee and biscuits too. Looking forward now to the delivery of my new sofa.
Rotherham (Bramley) store and delivery team First Class
I went to the Bramley store with my daughter and the team were very welcoming and professional. They gave me time to look around and then asked if I was interested in hearing more about any specific range. The gentleman was very knowledgeable and gave me all the options available on what I could benefit from and the quality and craftsmanship was first class . I am over the moon with my new suite and my special chair that helps my needs. The delivery team again were excellent and took care in my home and made time to explain the controls . I will learn to use it over time , but I would have liked a written guide to read to help me once they have gone .
Bed buying at hsl
The browsing experience was not pressured we were allowed to take as much time as we needed and try things out for comfort and feel. We then left the showroom to think about a purchase and returned later to actually buy.
Positive experience.
On arrival at the HSL showroom. we were immediately made to feel extremely welcome by the sales assistants.
The consultation was thorough and unrushed. (We had gone to purchase a
Had my new sofa deliver today by ALex…
Had my new sofa deliver today by ALex & Gordon. they could not do a enough for you put the sofa where i wanted it also made sure every thing worked on it be for they left
Excellent service
Excellent service. Very pleasant employee. All went well! 👍
Bed delivered.
Bed delivered and installed by Paul & Jon. Let me now when they were arriving and completed quickly and cleanly. Great job
HSL made you welcome as soon as you…
HSL made you welcome as soon as you came through door and very helpful and went through what you wanted to know before you buy anything we would recommend this company furniture all the time.
Julie & Paul
Svar kan have AI-indholdLæs mere
Staff in the store were very friendly…
Staff in the store were very friendly and helpful especially as I took my elderly mother to buy an adjustable bed and she needed more than the average persons help in this process.
However I was then most disappointed when I was misguided regarding disposal of mums old bed…. Charge was £150 when purchasing a £3500 bed !
It turned out I didn’t need to pay that as the bed delivery guys were happy to remove the old bed to the garage and I could have arranged for the council to collect the old bed for £25 ! I thought I had to have the old bed out of the way prior to their arrival. Very disappointing . Maybe a need for staff being informed of this fact.
Can I now add since my original review I have received excellent customer service with full acknowledgment of my concern and the need for a training update on said matter. Thank you HSL. .

Besvarelse fra HSL Chairs - Rotherham
HSL Rotherham
On arrival at HSL Rotherham I was greeted by Lynn and Christine and immediately put at ease helped by tea & biscuits. They both are excellent representatives of HSL - very knowledgeable about all the products and I was given as much time as I wanted before making a choice of bed, mattress and headboard. After deciding on the bed I was shown around the extensive range of suites and Lynn explained the size compatible to my physique. So I finished up buying not only a bed but also a suite! This decision was based on the products and the first class approach of the staff.
Excellent delivery and fitting service…
Excellent delivery and fitting service by Chris and Allen and overall amazing service and quality products from all who served us at HSL. Thank you ☺️
Open pricing policy
Open pricing policy. No high pressure sales as is often the case fir adjustable beds and chairs. Refreshing to be treated like an intelligent human being not a gullable old codger!!
Excellent experience all round
Had our chairs delivered promptly today, and are absolutely delighted with them. Every bit as comfortable as when we tried them out in the showroom. We were given clear information on delivery time, and Chris and Allen who delivered them from Leeds arrived promptly. They were very helpful in moving old furniture to a new position in the house, then placing the chairs where we wanted them ( and repositioning them several times for us). They were pleasant and efficient, set everything up and gave us clear advice on the controls. Perfect!
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