HS Direct Anmeldelser 

Fantastic support, communication and delivery throughout each process.

They were very quick to respond to any queries, and helped me get SMA registered

Super efficient from start to finish. We have recently obtained our SMAS through HS Direct as well as using them as our Health & Safety providers for the last several years. We felt thoroughly supported throughout the process. Any questions/queries were answered straight away and nothing was too much hassle. Dealing with Joanne Grain was an absolute pleasure and we thank her greatly for her continued support.

Extremely helpful and patient.
Richard W was knowledgeable and walked me through the system, he didn't rush at all.

Excellent support from Nicole Ward at HS Direct.
Very helpful, professional and quick to respond throughout our CHAS Elite application.
Highly recommended.

I had the pleasure of being onboarded by Marc Taylor for our health and safety system, and I can confidently say the experience exceeded my expectations. From the very beginning, Marc was incredibly friendly and approachable, which immediately put me at ease.
Before the session, I found the system quite daunting and even wished I hadn’t tried to navigate it alone. However, Marc’s clear, patient, and structured explanations made everything feel straightforward and manageable. By the end of the onboarding, I felt fully confident in using the system to create risk assessments and method statements.
Marc has a real talent for teaching—he breaks things down in a way that is easy to understand without ever making you feel overwhelmed. His supportive approach made a huge difference, and I genuinely feel much more capable thanks to his guidance.
I’m very grateful that Marc was the one assigned to me. Not only did I leave the session feeling well-prepared, but it also felt like such a positive and personable experience—almost like gaining a new colleague or friend. I couldn’t recommend him more highly

i had a great experience with the health and safety support provided. The response was prompt, clear, and very helpful. Nicole was professional, knowledgeable, and took the time to address my concerns properly, making the whole process smooth and stress-free.
I really appreciate the level of support and communication throughout. i would definitely recommend this service to anyone looking for reliable and efficient health and safety advice.
Thank you again for your excellent assistance.

HS Direct are pleasure to deal with and they are very responsive.
They have supported us to complete our SMAS and CHAS application, which is greatly appreciated.

I wish that I'd looked at the reviews for HS Direct before agreeing to use their company to use their 'Free templates' to write a policy document.
As many other businesses before me have had exactly the same issues, not a quality document, no contacts available and invoice issued and fee taken from my bank on the same day. This is now classified as a subscription scam and I would advise anyone considering using HS Direct to Stop and try a reputable company with proper reviews. Not a nice company.

As someone who doesn't have a lot of health and safety experience I wanted to be sure my business was compliant in every aspect of what we do. I'm so pleased to have HS Direct onboard providing me peace of mind that everything is being done correctly and is current. The customer service is very friendly, approachable and professional. I had my first walkthrough of how to use the platform today and was very impressed with Gary Shaw who walked me through everything. He was incredibly knowledgeable and put me at ease. I now feel less overwhelmed by the what needs to be done to make sure my business remains compliant going forward.

I enquired online and Ryan gave me a call the next day, instantly he knew what my
New company needed and we worked through all the options. He explained all the processes thoroughly and has now got my company fully set up and legally compliant. Can’t thank him enough and can’t wait to get using the portal of HS direct.

I’ve found the staff at HS Direct to be genuinely friendly and the services themselves valuable. In particular, Ben Humphries is excellent—he consistently goes above and beyond, providing the dedicated, hands-on support that was promised during my pre-sales discussions.

However, my experience with the wider support team has been inconsistent. I have encountered response times exceeding one week, which required me to follow up personally. Additionally, I’ve found some guidance to be non-committal; I occasionally felt the onus was back on me to make decisions rather than receiving the expert direction I expected. I hope this is just a temporary dip in service, as I’d like to see the rest of the team match the high standard set by Ben.

Marc Taylor was brilliant - extremely helpful and thorough with guidance. Really friendly and approachable.

Gary Shaw has been so helpful and I can highly recommend

The process of acquiring a SMAS accreditation initially seemed quite daunting, but Joanne was incredibly helpful throughout and answered every question I had. She went above and beyond— I highly recommend HS Direct, and we will certainly use them again. Thank you

Marc was very helpful, he explained everything in an easy way so i could understand, brook everything in to easy section, which made it easy to understand, great job Marc,

Not impressed initially with the sales team ...... but the accreditations team, mainly Nicole, helped us through our CHAS application - couldn't have done it without her - always so helpful and responsive, a pleasure to work with.

Marc is top guy, perfect service

Nicole from HS Direct, was extremely helpful in achieving our accreditations, despite my lack of knowledge on what was required. We have used their services numerous times before and recommend you do too.

We have been with HS Direct for 10+ years now and they have never let us down with there knowledge! Latest task/help needed I was speaking with Daniel M and he went above and beyond to ensure I had the answer I needed, and extra. Great Service as ever!!