Howards Motor Group - Howards Citroen Weston-Super-Mare Anmeldelser 

35
•
TrustScore 4.5 ud af 5

4,7

Unit 3 Hildesheim Bridge, BS23 3PT Weston-Super-Mare, Somerset, GB

•

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Se, hvad kunderne siger

Bedømt til 5 ud af 5 stjerner

Buying a car was easy at Howards. Customer service was excellent. The salesman Craig was really helpful and found just the right car for me. He brought the car to my house to test drive and I was r... Se mere

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Bedømt til 4 ud af 5 stjerner

BEWARE CITROEN C3 aircross shine plus from Howard's WSM come without key features high lighted in Citreon UK 2023 Brochure to name a few front & rear parking sensors,and Blind spot detection insure yo... Se mere

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Bedømt til 5 ud af 5 stjerner

Booked into Howard's Citroen W S M for my 2nd C3 Aircross service Monday 30/03 2026. Car dropped off as arranged 8ish and collected 12ish as promised. Service video provided as was the 1st servic... Se mere

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Bedømt til 5 ud af 5 stjerner

Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day... Se mere

Virksomheden har svaret


Virksomhedsoplysninger

  1. Autoforhandler

Skrevet af virksomheden

Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence. Whether you’re purchasing a new or used car, servicing your vehicle, or seeking expert advice, you can expect a relaxed, welcoming environment and technical expertise honed over five decades.

About us

Skrevet af virksomheden

Howards Motor Group
Our ethos remains clear: "Keeping you on the road" through expert advice, quality service, and outstanding value for money. We take pride in being award-winning for customer centricity, consistently achieving the highest UK Reputation scores for the past two years. By using real-time customer insights, we continuously refine our services and ensure that every interaction reflects our core values of trust, care, and excellence.

Minimum 12-month Warranty

Why buy from us

Many of our cars are presented for sale with the remainder of the manufacturer warranty. In all cases, the warranty will be for a minimum of 12 months from the point at which you buy the car giving you peace of mind in the first year of motoring. We will always explain how this warranty can be extended to provide cover for longer periods of ownership.

Kontaktoplysninger

  • Unit 3 Hildesheim Bridge, BS23 3PT, Weston-Super-Mare, Somerset, Storbritannien

  • 01934 332 680

4,7

Fremragende

TrustScore 4.5 ud af 5

35 anmeldelser

5 stjerner
4 stjerner
3 stjerner
2 stjerner
1 stjerne

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4,7

Alle anmeldelser

(35)

157 anmeldelser inden for de sidste 12 måneder

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Bedømt til 5 ud af 5 stjerner

Excellent customer service

Buying a car was easy at Howards. Customer service was excellent. The salesman Craig was really helpful and found just the right car for me. He brought the car to my house to test drive and I was really pleased with the quality of the car. I would definitely recommend buying from this Motor Group.

7. september 2026
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Howards Motor Group - Howards Citroen Weston-Super-Mare-logo

Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Pamela, Thank you so much for your fantastic review!

We’re delighted to hear that you had such a positive experience. It’s great to know that Craig was able to help you find the right car and make the process easy and convenient by bringing it to you for a test drive.

We really appreciate your kind words and recommendation, and we hope you enjoy your new car. We look forward to welcoming you back to Howards Citroen WSM in the future!

Bedømt til 5 ud af 5 stjerner

Thankyou to Kian Edwards of Howards Citroen, WSM

In March, I bought a new Citroen C3 from Howards at WSM from Kian Edwards. I just wanted to say a huge thank you to both Kian and all the Citroen staff who have looked after me. We are both so very pleased with the car, having now covered 1000 miles, and fully recommmend anyone thinking of changing vehicles to try out the new model Citroen C3, electric or 1.2 turbo.

20. juni 2026
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello Rob, thank you for taking the time to leave us a review. We are really pleased to hear of your wonderful experience with our team! Kind regards, Howards Citroen WSM

Bedømt til 5 ud af 5 stjerner

Citroen Service @ Howard's, W S Mare.

Booked into Howard's Citroen W S M for my 2nd C3 Aircross service Monday 30/03 2026.
Car dropped off as arranged 8ish and collected 12ish as promised.
Service video provided as was the 1st service 12 months before. Very professional and informative video and very much appreciated.
On collecting my car, the work carried out was detailed in writing and explained to me by Grace of the service Dept. A very pleasant and pleasing experience meeting the staff of the service Dept.

30. marts 2026
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Thank you for your 5-star review Gary! We are thrilled to hear that you appreciated our customer-centric service and the quality we strive to provide. We look forward to welcoming you back to Howards Citroen Weston-super-Mare soon for more trustworthy support and reliable service.

Bedømt til 5 ud af 5 stjerner

Annual MOT

I dropped my car off for an MOT at 9am and it was ready by 10. Prompt and professional service. And a shout out to the polite, helpful and cheerful staff on reception.

26. februar 2026
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Thank you so much for your kind words, Theresa. We're thrilled to hear you found our service at Howards Citroen WSM very polite, helpful and cheerful. Your feedback inspires our team to continue providing reliable and trustworthy support, and we look forward to welcoming you back soon.

Bedømt til 5 ud af 5 stjerner

I was very impressed by the service I received

I was very impressed by the professionalism and care I received from Lorenzo from start to finish. I needed guidance obtaining a car on Motability and he explained the process very well and made it easy . Nothing was too much trouble.

19. februar 2026
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Thank you for your wonderful feedback, Darren. We're thrilled to hear that Lorenzo provided caring and professional service while listening to your needs as you navigated the Motability scheme. Your experience reflects our commitment to customer-centric support, and we look forward to serving you again at Howards Citroen WSM in the future.

Bedømt til 5 ud af 5 stjerner

An honest and trustworthy car dealer

Well, this is the third time my wife and I have brought a car from Howard’s citroen Weston super mare Why” there professional approach along with there friendly advice they make the whole experience of buying a car smooth and enjoyable. Our salesman was Kian In my opinion he goes above and beyond to find the car that we are looking for and again he came up trumps and was lovely catching up again thank you Kian. Mr Mrs French.

2. januar 2026
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Thank you for your wonderful feedback, David. We are thrilled to hear about the excellent service you received from Kian at Howards Citroen Weston-super-Mare and our staff's professionalism over the years. Your trust in our customer-centric approach means a lot to us and we look forward to continuing to provide you with reliable support and quality service.

Bedømt til 5 ud af 5 stjerner

Buying a used car

A big thank you to Lorenzo was friendly and helpful when changing our car.very happy with the service, Gray & Sher

22. januar 2026
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Thank you for your wonderful review. We're thrilled to hear that you had a great experience changing your car and that Lorenzo's support made it enjoyable. We appreciate your trust in our customer-centric service and look forward to welcoming you back to Howards Citroen Weston-super-Mare soon.

Bedømt til 5 ud af 5 stjerner

Adam from the Weston super Mare site…was great

Adam from the Weston super Mare site was excellent, he was very professional despite being so young. He helped us to find a car without a hard sell and took us through the whole process. Handover day was great Adam made sure we were taken through everything and made us feel very comfortable. Would recommend Howards, great service thanks 😊

31. december 2025
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Thank you for your wonderful review Sara! We're thrilled to hear that your experience was excellent and that Adam provided you with trustworthy service and support. We really appreciate your feedback and look forward to welcoming you back to Howards Citroen Weston-super-Mare for any future needs.

Bedømt til 5 ud af 5 stjerner

Outstanding customer service

Outstanding customer service from Ed at Howards Citroen once again. As a returning customer I would highly recommend this dealership. No issue is ever too big or too small. Ed consistently offers a professional and friendly service and is very knowledgeable about every aspect of purchasing. Thank you!

17. oktober 2025
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hi Laura, Thank you so much for taking the time to leave this amazing feedback and for your custom again! Excellent service is our top priority and we're delighted that Ed provided this to you. Kindest regards, Howards Citroen Weston-super-Mare.

Bedømt til 5 ud af 5 stjerner

Purchased a used Nissan Navara from…

Purchased a used Nissan Navara from Howards and cannot praise them, particularly Jack Casali-Burdge enough for his professionalism, communication & overall customer service.

5. september 2025
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hi John. Thank you very much for taking the time to review your experience @ Howards Citroen WSM. It's great to hear such positive feedback and Thank you from Jack & The Team for choosing us for your business. Kindest regards All @ Howards Citroen WSM.

Bedømt til 5 ud af 5 stjerner

Friendly compete staff

Well trained and competent staff. Extremely friendly and were able to help with all my questions. Special thanks to Lottie at kia weston super mare

13. august 2025
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, thank you very much for taking the time to leave this review!

Howards Citroen WSM

Bedømt til 5 ud af 5 stjerner

Thank you Ed

Thank you Ed. After a bad month with another car company spotted a nice C3 and within a week I had enquired, viewed and collected a lovely looking car. It was so easy and straightforward Ed certainly knows his stuff. I will definitely be recommending Howards Motor Group after this experience.

29. marts 2025
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello Trevor, Thank you for taking the time to leave this review. We're so pleased you had a good experience with us! We hope to see you again soon!

Howards Citroen WSM

Bedømt til 5 ud af 5 stjerner

Exceptional level of service

The service I have received over the last two days from Howards Citreon has been outstanding. I contacted them about part-exchanging my car for another model. From the outset, Millie was helpful, efficient and caring. She took the time and trouble to help me find the right car. Nothing was too much trouble for Millie and everyone at Howards Citreon. Over the years I have always had good service from Howards. The service is exceptional and they deserve to do well.

29. januar 2025
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello Katie, thank you very much for taking the time to leave this review. We're so pleased you had a good experience with us!

Howards Citroen WSM

Bedømt til 5 ud af 5 stjerner

Charlie at Wsm was amazing

Charlie at Wsm was amazing, very helpful and knowledgeable. He explored all options regarding my daughters needs with model and finance options. He was head and shoulders above the staff at other Hyundai dealerships that we had previously visited.I would highly recommend this branch.

22. oktober 2024
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello, we're so pleased that you had a good experience with us! Please let us know if there is anything else we can do for you!

Howards Citroen WSM

Bedømt til 5 ud af 5 stjerner

Ed was a great help when switching over…

Ed was a great help when switching over cars. He always goes above and beyond when helping us. Couldn’t recommend him more.

17. august 2024
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hi Shauna, we're so pleased to hear that your time with us was positive. Please let us know if there is anything else we can help with.

Howards Citroen WSM

Bedømt til 5 ud af 5 stjerner

howards motor group was great to deal…

howards motor group was great to deal with .
very helpfull and polite edward tobin was very knowledgeable & explaining every thing we needed to know. and a very nice chap we would buy a car from
HOWARDS AGAIN

9. juli 2024
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Thank you for taking the time to leave a review. If there is anything else we can do for you please get in touch!

Howards Citroen WSM

Bedømt til 5 ud af 5 stjerner

Quick, efficient, all round good experience

I have just part exchanged my C3 for a new 2024 one - and the experience was fantastic - in contrast to the usual Citroen garage that I used in the past the team were absolutely on it, kept in touch with me exactly when they said they would, provided all the information in a timely way, and answered all my questions. It was an extremely quick and efficient service and I love my new car. A big thank you to Jamie and Ashley who helped me through the process!

18. maj 2024
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hi Jane, we are so pleased to hear that you had a good experience with us! If there is anything else we can do please get in touch!

Howards Citroen WSM

Bedømt til 2 ud af 5 stjerner

Forget the after service valet

As far as I know the service was done correctly however, the locking wheelnut key was left on the passenger seat, the boot carpet was left in the air because the case for the wheelnut key was not put back correctly, but the worst thing for me was the valet! the car went in cleaner than after the service to just pressure wash the car without drying it is very poor. I will use the company again but will insist that nobody cleans the car and I will inspect before I leave the premises.
Chris Knight

15. maj 2024
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello Chris, thank you for taking the time to leave us a review. We are very sorry to hear we have not met your expectations this time. We have passed this onto a member of our management team who we understand has now been in contact. Kind regards, Howards Citroen WSM

Bedømt til 1 ud af 5 stjerner

Naive distance buy.

Distance buy, never again!
Once they got the full payment, I was completely ignored.
They were late delivering the car and offered paint protection as compensation. This was poorly applied and didn't last long.
For successful PP, the paint should be machine polished and decontaminated prior to application. It was not.
I didn't hear from this dealer once the car was delivered. The delivery chap was very professional, unlike the garage.
A follow up call should've been made, particularly after a very late delivery that inconvenienced my plans.
The communication between sales and the workshop was a farce. Apparently the delay was due to my request of the latest software update. My local Kia dealership confirmed this was not even completed!
Avoid this dealership at all costs.
Thankfully, it's an excellent car!

8. januar 2024
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hi Steve, we are extremely sorry to hear about your negative experience. We have passed along your feedback to our management team, who have left a voicemail and an email, and will attempt to contact you again soon. If there is anything more we can do to help, please do let us know.

Take care,
Howards Kia

Bedømt til 5 ud af 5 stjerner

Car purchase

Recently bought a car from Millie at Howard’s Citroen. Great service from Millie and the team throughout the whole process. I can’t recommend them enough. Thank you.

1. marts 2024
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Besvarelse fra Howards Motor Group - Howards Citroen Weston-Super-Mare

Hello Graham, thank you for taking the time to leave us a review. We really appreciate your recommendation! Kind regards, Howards Citroen WSM

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