I had a very bad experience with this company selling a flat. They took a far larger commission than is reasonable even allowing for the fact that they specialise in selling difficult properties. The... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
I had a very bad experience with this company selling a flat. They took a far larger commission than is reasonable even allowing for the fact that they specialise in selling difficult properties. The... Se mere
Virksomheden har svaret
Brilliant and very understanding agency. If you have any issues be honest with them. Sandy & Jordan have been brilliant the process. I'd recommend checking houses from them.
Virksomheden har svaret
From the outset House Sales Direct were in contact with us with regular updates, having sold our house within two weeks of it being on the market. About half way through the process, Josh Thain became... Se mere
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Simon went above and beyond on many occasions and was utterly brilliant throughout. Scheduled calls, never missed. Informative friendly and professional. I have to admit I was sceptical of the whole... Se mere
Virksomheden har svaret
Our experienced team handles everything from your initial enquiry to the completion of your property, ensuring you can sell in as little as 7 days, or a longer timeframe to suit you. We are committed to providing you with a hassle and stress-free experience. You’ll get back the valuable time you need to get on with your life; priceless!
Storbritannien
Har besvaret 80 % af deres negative anmeldelser
Svarer typisk inden for 2 uger
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The problem I had with the Deeds being lost at my parents bank, selling the property was delayed and the staff at House Sales Direct fully supportive with the situation I was in.
Fatima Bibi was extremely helpful, knew the answers to all my questions. She was very professional and a pleasure to deal with.

Besvarelse fra House Sales Direct
So far Fatima has been friendly, accommodating and helpful. She has answered my questions clearly. Thank you Fatima

Besvarelse fra House Sales Direct
Brilliant and very understanding agency. If you have any issues be honest with them. Sandy & Jordan have been brilliant the process. I'd recommend checking houses from them.

Besvarelse fra House Sales Direct
Just had initial phone conversation with Jordan, totally engaging, pleasant man . Loads of knowledge and nothing too much trouble. Excellent customer service 👏

Besvarelse fra House Sales Direct
As a first-time buyer, I felt truly understood and supported by the team. They were incredibly friendly, listened to all my concerns, and really empathized with the ups and downs. Even when stress popped up (as it naturally can), they were understanding and made the journey smooth and even enjoyable. It was a genuinely good experience, and I’m grateful for their kindness and professionalism.
Alexia, in particular, was incredibly supportive and patient, making the whole process feel smoother.

Besvarelse fra House Sales Direct
Sumaiya and her colleagues have been amazing.
the weekly check-ins and updates give peace of mind.
So far so good. :)

Besvarelse fra House Sales Direct
I had a very bad experience with this company selling a flat. They took a far larger commission than is reasonable even allowing for the fact that they specialise in selling difficult properties. The contract, which I didn’t see for a month after they started the process, gave no indication of the amount of commission they would charge. If you decide to go with the company, get this information in writing before agreeing to anything. The ombudsman found in my favour and I was awarded compensation. This did not make up the loss but at least gave the company hassle.

Besvarelse fra House Sales Direct
Simon went above and beyond on many occasions and was utterly brilliant throughout.
Scheduled calls, never missed. Informative friendly and professional. I have to admit I was sceptical of the whole online estate agency but I was proved wrong and very happy to be! Wholeheartedly recommend

Besvarelse fra House Sales Direct
Simon Boden took over from our case and gave absolutely quality service. Kept us up to date with all goings on and made sure our completion was stress free. 5 star service

Besvarelse fra House Sales Direct
No pressure sales very pleased with service
Fatima Bibi was most helpful

Besvarelse fra House Sales Direct
Communicated well, made the seeking process less stressful currently at legal stage so far so good.

Besvarelse fra House Sales Direct
We had a great experience working with Jordan from the in-house direct sales team. From the very beginning, Jordan was incredibly helpful, professional, and approachable. He guided us with clarity and patience.
Jordan took the time to explain everything in detail, answered all of our questions. Overall an excellent service.

Besvarelse fra House Sales Direct
I write to share my delight at the Customer experience i have received from Jordon Ellenthorpe. He has worked tirelessly on selling our property for us and always been positive, honest and fair. He kept me in the loop with the difficulties and managed to navigate difficult circumstances to achieve a sale for us. He has been a delight to deal with a real breath of Fresh air, always positive and fun. Highly recommend Jordan

Besvarelse fra House Sales Direct
Alex Senior dealt with our property sale. He was friendly, professional and kept us informed at all stages of the process.

Besvarelse fra House Sales Direct
The professionalism displayed during my purchase was admirable. Highly recommended! Please keep up the good work.

Besvarelse fra House Sales Direct
So far so good. Great customer service from Fatima. Nothing seemed too much trouble and she has assured me she’s at the end of the phone if I start to worry about anything. To be continued…

Besvarelse fra House Sales Direct
I found a property which l want to buy (now elderly and downsizing) But because l haven’t yet put my bungalow on the market it’s difficult to get a viewing. However, once l found Home Sales Direct l had an excellent and very helpful Sales man, Jordon, who managed to arrange this for me. Things have apparently become very different from when l last sold and bought my current home in 1997, and Jordon was so patient in explaining everything. I would highly recommend him and HSD.

Besvarelse fra House Sales Direct
Currently dealing with Fatima Bibi, she has informed me of the next steps of the process, very polite and informative thanks

Besvarelse fra House Sales Direct
We have had a rly good experience with Jordan from HSD buying our first house, everything has been very straight forward and effortless. They have been accommodating of our occasional indecisiveness and we have not been pressured into anything we were uncomfortable with. Any time I have needed clarification on an issue Jordan has been there on the phone right away to make things clear.

Besvarelse fra House Sales Direct
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.