Recently ordered two rings off this website which came in very good condition and looked good. However one of the rings I ordered came in the wrong size. I then emailed the company to resolve the issu... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
High quality craftsmanship. Perfectly fits the aesthetic I'm going for. I ordered the wrong size and they're shipping me out a new one!
My bracelet is an absolute masterpiece ! No hyperbole !!! The leather is thick , strong and ornamental . The stainless parts are IMMACULATE !!! Strong, yet sophisticated and highly detailed !!!!! I ca... Se mere
The rings are a great quality they fit nicely and don’t cause any pain. They go with every outfit and catch the eye of everyone they are a great quality and I love them the runic compass and runes rin... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Handcrafted Norse-inspired jewelry and apparel with minimalist, symbolic designs drawn from myths and legends. Ethically made, built to last.
Kontaktoplysninger
4,6
Fremragende
68 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
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Great Item, Excellent Service
Great selection of wonderfully designed products. Good deal on a very cool ring. Minor issue with royal mail, got sorted out quickly and efficiently by customer support. Great product, well packaged, all around a good buying experience! 👌
25. januar 2023
Uopfordret anmeldelse
Great customer experience and prompt…
Great customer experience and prompt response to emails.
11. januar 2023
Uopfordret anmeldelse
Fantastic company
Fantastic company, excellent customer service. So much choice of jewellery. Will definitely use this company again and would most definitely recommend .
30. december 2022
Uopfordret anmeldelse
Really pleased with my order!
Really pleased with my order, it took a little longer than usual with the postal strikes but ROK designs kept in touch! I’m sure my son will love his Christmas present!
17. december 2022
Uopfordret anmeldelse
Great Product
While my item took longer to arrive then expected, customer service worked with me and handled everything. I got my product and very satisfied.
15. december 2022
Uopfordret anmeldelse
Great jewellery and excellent customer…
Great jewellery and excellent customer services. Will definitely be getting some more pieces
8. december 2022
Uopfordret anmeldelse
Great all round
Quick postage, excellent customer service and quality, robust products
23. november 2022
Uopfordret anmeldelse
Best group
Hello to all fans of the professional ROK DESIGN group. I bought a beautiful ring from them and they sent it to me with the best regards, thank you so much,thank you so much for your generosity.
5. november 2022
Uopfordret anmeldelse
Great communication with support team
Great communication with support team, product came in perfect condition, will be ordering again :)
26. oktober 2022
Uopfordret anmeldelse
Will be ordering again!
Quick response to email when I was asking about delivery (royal mail strikes made it take a bit longer) lovely bracelet I bought, great quality and I will be ordering again from them soon!
9. oktober 2022
Uopfordret anmeldelse
Great quality and price
Great quality and price. I will be back for more items. Problem with deliver time was more Royal Mail's fault, strikes, than the company's.
5. september 2022
Uopfordret anmeldelse
Great stuff
I bought two rings, and I absolutely love them both! Great quality, stylish and at a great price as well. They got shipped and arrived much faster than anticipated and the customer service is fast and efficient.
22. juli 2022
Uopfordret anmeldelse
Excellent products
I bought a ring, chain, and bracelet from this company and they were of high quality and I was very satisfied with what I got. I would highly recommend to buy their products as they are very quick to help any issues you may have.
9. juli 2022
Uopfordret anmeldelse
Recently ordered two rings off this…
Recently ordered two rings off this website which came in very good condition and looked good. However one of the rings I ordered came in the wrong size. I then emailed the company to resolve the issue and due to their excellent customer service will now receive the ring in the right size free of charge without having to exchange the original wrong sized ring. I would highly recommend this company
5. juli 2022
Uopfordret anmeldelse
Low quality and no refund.
When they arrived I was disheartened by the low quality, even considering the low price. Also, I sent my products back for a return but never received a refund.
2. juli 2022
Uopfordret anmeldelse
Besvarelse fra HOUSE OF RØK
Thanks for your review. We pride ourselves upon delivering great levels customer service and have a team which respond to all queries within 24-48 hours, even on weekends. In regard to our products being low quality, this is clearly a personal opinion, as we regularly get good feedback about the quality of our products. You can email us as info@rokdesignshop.com about the refund which you claim was not received, but please also provide the tracking number that you used to send the items back (assuming that you did return them with a tracked service).
Amazing!
For me as a great lover of norse mythology and everything connected to this I'm absolutely satisfied 🖤 the jewellery is very pretty and the service is so kind ❤️
2. juli 2022
Uopfordret anmeldelse
Very good product
Very good product. I had problems with shipping and did not receive my order. I emailed back and instead of them fighting me on it and not resending my order even though it was most and likely UPS’s fault. They resent it anyway! Great customer service!
3. juni 2022
Uopfordret anmeldelse
An excellent range of unique pieces
An excellent range of unique pieces which are all superior in quality. I have now purchased three items from RÖK and continue to be impressed by their professionalism. Highly recommended.
1. juni 2022
Uopfordret anmeldelse
Great jewellery at great prices
Great jewellery at great prices, something for everyone’s styles will definitely order again
26. maj 2022
Uopfordret anmeldelse
Responsive customer service
Responsive customer service, quality product. So cool!
24. maj 2022
Uopfordret anmeldelse
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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