I ordered my items and payment was made, taken out of my account and a couple of days later an email arrived saying my items were bring refunded. No reason given. I've emailed the customer service des... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
House of Mosiacs dealt with my order very efficiently and helped me overcome some difficulties with the delivery (which was not their fault). It was an excellent and personal service. The tiles arrive... Se mere
Impressed with ease of order and tiles arrived within a reasonable time. Wouldn't have ordered whole area as with postage included, tile pack unit price quite high. The new ones perfectly matched t... Se mere
What beautiful mosaics and such a wide variety to choose from. They have totally transformed my 2 bathroom mirrors which now look luxurious in golden tones. I received helpful prompt service at all... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
House of Mosaics are a trend setting on-line boutique, specialising in innovative and inspirational mosaic tiles.
Kontaktoplysninger
30 Avenue Rd, AL1 3QB, St Albans, Storbritannien
- 01727839920
- enquiries@houseofmosaics.co.uk
- houseofmosaics.co.uk
3,6
Middel
473 anmeldelser
Bed kunder om at skrive en anmeldelse
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Har ikke besvaret negative anmeldelser
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Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Not the best- I would avoid
Not the best- I would avoid. Ordered sample tiles which were so poorly packaged that I ended up with broken bits of glass all over the floor when they were put through my letterbox! I emailed the company a few weeks ago to say the samples arrived broken and I’ve still had no reply. Very poor customer service. Save your money ( even on the samples) and shop elsewhere.
3. november 2025
Uopfordret anmeldelse
Still waiting for refund
Ordered wrong item, cancelled order immediately ... Week later still waiting for refund.
Has been reported as fraud to bank
3. november 2025
Slow delivery & Customer Service
Order still not received and no reply to email one week after ordering. Website states "dispatched the following working day" and delivery timescale 3-5 working days. Order hasn't even been dispatched. Very disappointing.....
21. september 2025
The glass and quartz samples i ordered…
The glass and quartz samples i ordered arrived broke and cracked. Packing could have been alot better rather than rolled in some bubble wrap. Lovely tiles. When will they be back in stock so I can place an order ? 🤞
31. juli 2025
Besvarelse fra Houseofmosaics
Thank you for sharing Hazel, I can confirm that the damaged 2 x sheets out of the overall delivery have been replaced. Thanks, HoM Team
Great service
Great service. Arrived day after ordering very impressed. Good quality tiles too.
29. juli 2025
Not Great
Only had acknowledgement of order, no delivery details 4 days later!
Still waiting to hear if order is being dispatched, so far very poor communication
26. juni 2025
Beautiful tiles, using them for a full lenth mirror. Going to look stunning eally fast delivery and well packaged.
Really fast delivery and well packaged.
13. juni 2025
They arrived so quickly !
They arrived so quickly !
I was re-ordering tiles to match those bought two years ago. Very pleased with the whole process and they arrived so quickly - which for our location is rare !
13. juni 2025
We love our mosaic tiles
We love our mosaic tiles! We ordered the samples first then chose from those and ordered what we needed. The calculator really helped us to know how many we needed and they arrived the next day. Brilliant service!
7. maj 2025
Tiles were exactly as I wanted
Tiles were exactly as I wanted. Arrived in perfect condition and so pleased I have ordered more straight away. Thanks.
5. maj 2025
Got exactly what I ordered at the price…
Got exactly what I ordered at the price I expected, delivered in good time, efficiently, well packed and lovely quality - I have no hesitation in recommending this company
3. maj 2025
Kept us fully informed of despatch etc
Kept us fully informed of despatch etc. . Well packaged and used DPD who provide reliable delivery. Tiles are lovely , thank you.
3. maj 2025
Excellent service for tile samples
really good price for samples so I could check colours size etc
fast delivery
very please with service
11. april 2025
Refund processed
The items ordered were no longer available. Asked for a full refund and still have not heard anything. Keep contacting the supplier but no response.
Problem solved, refund being processed
8. april 2025
Besvarelse fra Houseofmosaics
Hello Chris, an email was sent to you April 8th at 5.45pm from enquiries@houseofmosaics.co.uk - pls check your spam. We asked if you wanted a refund or a very similar product and do not seem to have had a reply. Pls reply direct to marketing@houseofmosaics.co.uk and we will sort this for you, apologies if you think we have been ignoring you this would never be the case...thank you, Becky
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Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
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