I I bought a Torino three-way tap from BNQ the top is supplied by ENKI when the tap was installed the cold water filter part of the tap won't work. I have emailed ENKI several times explaining the tap... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Bought a shower (Unit) from this company and the experience has been extremely disappointing. The product descriptions online are not clear enough to make a confident purchase even after sending photo... Se mere
After some research in trying to find a 12.5mm dia. flexible shower hose in 'gold' I was pleased to find one supplied by Enki, This was duly ordered online and received within 36hrs, a very efficient... Se mere
I ordered a thermostatic bath/shower mixer tap about midday on Saturday and it arrived perhaps 175 miles away late Sunday morning. I’m pleased with the product and impressed with the speed of delive... Se mere
Virksomhedsoplysninger
- Butik med badeværelsesudstyr
- Badeværelsesrenovering
- Marked for byggematerialer
- Køkkenrenovering
- Køkkenudstyrsbutik
Om HOUSE OF ENKI
Skrevet af virksomheden
We are proud to be a family-run business based in the UK, providing premium designer kitchen and bathroom furniture and fittings. Our wide range of high-quality, stylish products offers something for every taste at an affordable price and provides you with the ultimate choice in style, colour and design to help you create the bathroom of your dreams.
We are committed to selling high-quality bathroom and kitchen fittings at affordable prices. All of our products are superbly made by personally sourced suppliers. We offer excellent customer service, fast and reliable delivery and a direct and secure online shopping experience.
Kontaktoplysninger
8 Swinbourne Drive, Springwood Industrial Estate, CM7 2YP, Braintree, Storbritannien
- 08000868793
- support@houseofenki.com
- houseofenki.com
3,0
Middel
448 anmeldelser
Ingen anmeldelsesinvitationer registreret
Denne virksomhed har ikke inviteret sine kunder til at skrive anmeldelser, så anmeldelserne er muligvis ikke repræsentative
Har ikke besvaret negative anmeldelser
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Beautiful products for great prices and…
Beautiful products for great prices and super fast delivery. Really impressed
13. marts 2023
I ordered my taps in the afternoon and…
I ordered my taps in the afternoon and they arrived the day after, excellent product and well packaged. Would def recommend
1. marts 2023
Product fit for purpose
Product fit for purpose, ease of transaction process, delivery as promised.
28. februar 2023
I got what I paid 4 it was good
28. februar 2023
Quick delivery well packaged to avoid…
Quick delivery well packaged to avoid damage exactly what needed as getting a 3/4inch top outlet elsewhere was hard to find also very well made unit and competitive price
25. februar 2023
Terrible customer service
Finally got a refund for a tap that was delivered to the wrong address. It was my fault for not properly checking the postcode on the autofill they have on their address form, but they will not take phone calls, only operate via text message, and refused to help at all with retrieving the package from the random address their courier had delivered it to. I was told, via text message, the olnly thing I could do was to drive to the address myself and ask for the tap. Luckily the person who took delivery was honest and contacted Enki to organise to return it to them. Only then did Enki offer me a refund. So from a customer service point of view, terrible. Won't be using them again.
23. februar 2023
Besvarelse fra HOUSE OF ENKI
Hello,
I am sorry to hear you are not happy with service provided by us.
Once order is delivered to shipping address which is provided to us at the checkout, we are very limited to what we can do in the circumstances at that stage.
Luckily the person who accepted delivery at the address realised the mistake and contacted us. We therefore were able to arrange a successful collection of the parcel and a refund was processed without any delays.
Once you contact us by chat or by e-mail we aim to respond as soon as possible (usually within 30mins to an hour and no longer than 24 hours). Once we have your case open please note that our team are working on a solution and will get back to you as soon we have additional information.
Once again apologies for any inconvenience caused.
Best wishes,
Sandra
Luxury shower
Excellent service, luxurious shower, looks and feels very high quality and good price. Standard delivery and received product next day!
10. februar 2023
Fantastic quality Tap with super quick…
Fantastic quality Tap with super quick delivery. Great price.
27. februar 2023
I was pleased with the product and its…
I was pleased with the product and its very quick delivery.
I was also very pleased that the package was delivered to my safe place.
26. februar 2023
Good product high speed delivery
Ordered on Sunday arrived on Tuesday. Look OK but haven't been fitted yet. Time will tell...
14. februar 2023
EXCELLENT FIRST ORDER
I can't fault these guys. My order arrived super-quick within a couple of days and well before the suggested date on the website.
13. februar 2023
very prompt delivery no hassle
22. februar 2023
The product was exactly as described
The product was exactly as described. The quality was excellent, solid and serviceable. It would have been perfect with a paper explanation of putting the parts together.
18. februar 2023
Good service
10. februar 2023
Purchased a black monobloc kitchen tap
Purchased a black monobloc kitchen tap. Communication, price and product quality was excellent.
One small point- as this was a DIY project it would we useful to offer an alternative size of tap ‘tails’ as this caused an interruption to installation while longer ones were sourced.
14. februar 2023
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.