The delivery was not straight forward. I chose next day delivery, but that didn't happen. Houseko said they had the wrong mobile number, but I double checked and I had given the correct number. The f... Se mere
Virksomheden har svaret
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
Very pleased with my purchase, the Dishwasher price was competitive and included delivery which was good. Communication was excellent and all questions answered. Item turned up exactly when they said... Se mere
Virksomheden har svaret
Excellent service received from Marta. Knowledgeable, prompt response to emails and queries.Had a great deal of purchasing 9 doors. Tried other companies but none of them give me confidence and de... Se mere
Virksomheden har svaret
We bought a single bed from Houseko which was available at 20% less than any other website. Moreover, we had a question regarding the assembly. Houseko team was super responsive and resolved the issue... Se mere
Virksomhedsoplysninger
Skrevet af virksomheden
Our goal is to remove the unknown for the next generation of DIYers. Whether it’s finding the right tools and materials for your next project or step-by-step advice on completing the job; our ecosystem is built to help you every step of the way.
Kontaktoplysninger
Unit 11 Offices, Dana Trading Estate, TN12 6UT, Paddock Wood, Storbritannien
- 0800 211 8771
- info@houseko.com
- houseko.com
4,7
Fremragende
68 anmeldelser
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
The right product very good price and…
The right product very good price and very fast delivery
Thank you
26. juni 2022
Extremely good service and super fast…
Extremely good service and super fast delivery. Thank you so much.
21. juni 2022
First class, start to finish
A very helpful, competitively priced product. All you could wish for from customer support on both the ordering and delivery. First class service, start to finish. If only all products and companies could match this !
7. juni 2022
Top Class
I do not often write reviews, but feel I had to give some feedback to what I consider great service (maybe its just me getting old).
My initial contact with this company on a question about delivery, was answered politely and professionally, it was so unusual to receive the answers I did that I followed up with an order.
This was followed with constant up to date information as to when it was being delivered. On the day of the delivery you are able to track the status of where the delivery is and where your delivery is, with a time frame.
At the point of delivery the driver was extremely polite and courteous, the item was very well packaged and the item protected.
Assembling the legs to the chair was a doddle, but clear instructions were also given, and again there was evidence that this was a company that cared.
Overall, we were extremely pleased with our purchase and pleasantly delighted to find that there is still some customer service and value, in what is really a cold digital world.
6. juni 2022
Excellent service
Excellent service. Very helpful customer service lady and quick delivery. Good price. Would definitely recommend.
6. juni 2022
The delivery van arrived an hour early…
The delivery van arrived about an hour before the scheduled time, though the delivery time on the tracking app did keep varying throughout the day. In the end, I was able to get to the property just in time to receive the delivery before the van left without delivering.
17. maj 2022
Besvarelse fra Houseko
Hi Robert,
Thank you for the 5-star review!
We're happy to hear that you managed to get home in time although the driver arrived early. Sometimes the delivery ETA can fluctuate due to traffic conditions. We hope that it wasn't too much of an inconvenience for you.
Enjoy the new dishwasher, hopefully we'll see you again soon!
Kind regards,
The Houseko Team
Good price excellent service.
14. maj 2022
Besvarelse fra Houseko
Hi Martin,
Thanks for the 5-star review!
We hope to see you shopping with us again soon.
Kind regards,
The Houseko Team
Very good service
9. maj 2022
Besvarelse fra Houseko
Hi there,
Thank for your 5-star review!
We are so pleased to read about your experience and hope you enjoy the new hob!
Kind regards,
The Houseko Team
Prompt shipment, competitive pricing and availability on a scarce item.
I was not sure I want to buy a large expensive kitchen appliance from a small seller I have not used before. I ultimately decided I will go ahead based on some reviews that were positive. At the end I got a smooth and easy buying experience, timely shipment and delivery of the correct product at a competitive price and no need to contact customer support. Thank you for a pleasant transaction. I would recommend Houseco and would consider them when buying appliances in the future.
3. maj 2022
Besvarelse fra Houseko
Hi Stoyan,
Thank you for taking the time to leave us such an amazing review!
It is always great to hear positive comments regarding our products and the service offered and we are delighted that you have put your trust in us.
We hope to see you shopping with us again soon!
Kind regards,
The Houseko Team
Extremely pleasant experience
Houseko were very understanding when we reported that the Gas Hob we had bought was damaged prior to delivery and replaced in a speedy manner. Their customer support was excellent in dealing with the matter and with a utmost courtesy. The lady named Marta was exceptionally good.
23. april 2022
Uopfordret anmeldelse
Besvarelse fra Houseko
Hi there,
We are so pleased to read about your experience, and thank you ever so much for sharing this with us!
We are so lucky to have Marta on our team, and your kind words humble her. Hope to see you shopping with us soon!
Kind regards,
The Houseko Team
Very good service
18. april 2022
Besvarelse fra Houseko
Hi there,
Thank for your 5-star review!
We are so pleased to read about your experience and hope you enjoy the new hob!
Kind regards,
The Houseko Team
Very proffesional and prompt service.
13. april 2022
Besvarelse fra Houseko
Hi Sharon,
Thank you so much for taking the time to provide us with a 5 star review.
We hope to see you shopping with Houseko again soon!
Kind regards,
The Houseko Team
Brilliant customer service with a…
Brilliant customer service with a smile. Highly recommended. Martha was brilliant, so very pleasant and helpful with a remarkable personality. Bought on the phone with delivery within 2 days. Great delivery service too.
12. april 2022
Besvarelse fra Houseko
Hi there,
Thank you for taking the time to leave us such an amazing review.
We are so lucky to have Martha on our team and she is humbled by your kind words.
It's great to hear about your positive experience with Houseko and hope to see you shopping with us soon!
Kind regards,
The Houseko Team
Our new dishwasher was delivered…
Our new dishwasher was delivered promptly at a time to suit us. Very hapy with the service
11. april 2022
Besvarelse fra Houseko
Hi Tim,
Thank you for taking the time to leave us a review.
It's great to hear that you are happy with your order!
We hope to see you shopping with Houseko again soon!
Kind regards,
The Houseko Team
Bosch dishwasher bought from Houseko
Bosch dishwasher bought from Houseko, cheapest available of this particular model online, discount for signing up to their newsletter. Courier service on time, gave advanced warning about morning delivery slot and then phoned ahead. Delivered straight into my kitchen. Seamless service.
11. april 2022
Besvarelse fra Houseko
Hi Emily,
Thank you for taking the time to leave this lovely 5-star review!
We are really pleased to read about your experience and that you are happy with the service provided by the delivery team!
Kind regards,
The Houseko Team
Besvarelse fra Houseko
Hi Kenna,
Thank for your 5-star review!
We are so pleased to read about your experience and hope you enjoy the new hob!
Kind regards,
The Houseko Team
ordered on a sunday night expecting a…
ordered on a sunday night expecting a ‘not in stock give us ten weeks’ email as no stock showing on other sites.
confirmed in supplier stock on monday, free delivery next day.
best delivery man ever. thanks pjh.
10. april 2022
Besvarelse fra Houseko
Good morning,
Thank you for taking the time to leave this lovely 5-star review!
We are so glad to hear that you are happy with your shopping experience with us and that the delivery process was quick and easy!
Kind regards,
The Houseko Team
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