It’s been such a good experience from initially meeting Sue Pascoe in Swansea to her continued good communication ever since through to the delivery of the hot tub. The delivery lads,Justin,har... Se mere
Selvom vi ikke verificerer specifikke påstande, fordi anmeldernes meninger er deres egne, kan vi godt betegne anmeldelser som "Verificerede", når vi kan bekræfte, at der har fundet en forretningsinteraktion sted. Læs mere
Af hensyn til platformsintegriteten scannes alle anmeldelser på vores platform – verificerede eller ej – af vores automatiserede software døgnet rundt. Denne teknologi er designet til at identificere og fjerne indhold, der overtræder vores retningslinjer, herunder anmeldelser, som ikke er baseret på en reel oplevelse. Vi er klar over, at vi måske ikke fanger alle problemer, og du er velkommen til at gøre os opmærksom på det, hvis vi har overset noget. Læs mere
Se, hvad kunderne siger
We purchased our hot tub from Hotspring hot tubs 14 years ago ,we are still using it regularly nice to chill out after a long day at work. Would definitely recommend “Hotspring Southwest&Wales who t... Se mere
If I could give a minus review I would without hesitation. Wish I could post a picture of it as a warning. Ignoring all the false delivery promises, ordered 18 Feb 23, wasn't delivered and commissio... Se mere
We have had our Hot Tub for about 14 years and the time came to order a replacement lid. This we did in mid-December ‘25 and today it was fitted by Ted who brought it all the way from Bristol. The de... Se mere
Virksomhedsoplysninger
Oplysningerne kommer fra forskellige eksterne kilder
HotSpring has been supplying Hot Tubs for 40 years and has become the World’s Number One Hot Tub choice, with over 1 million happy customers Worldwide. Based in San Diego, HotSpring leads the industry in the design, engineering and manufacture of energy efficient Hot Tubs and has won numerous awards. HotSpring is part of Maco (a Fortune 500 Company). HotSpring South West & Wales has many years of experience and many happy customers, and you will find that everything you need is available in our Bristol, Plymouth, Chepstow, Swansea, and newly-opened Cardiff showrooms. Every person in our organisation is committed to following our Mission Statement: To be the dominant choice in the UK market for hot water relaxation products. To conduct business in an ethical manner that defines the standard for the industry. To provide the consumer with the ultimate shopping experience, buying assistance and after Sales follow-up.
Kontaktoplysninger
Bristol, Cardiff, Swansea, Plymouth and Chepstow, Storbritannien
- 0800 033 7846
- marketing@hotspringsouthwest.co.uk
- hotspringhottubs.co.uk
Ingen nylige anmeldelsesinvitationer
Denne virksomhed har ikke inviteret kunder til at skrive anmeldelser for nylig, så anmeldelserne er muligvis ikke repræsentative
Har besvaret 44 % af deres negative anmeldelser
Det tager typisk over 1 måned at svare
Sådan bruger denne virksomhed Trustpilot
Se, hvordan deres anmeldelser og bedømmelser indsamles, vurderes og modereres.
Simon is the hot tub man!
Just been in to Swansea. Met Simon. He was extremely helpful and very knowledgeable. Make sure you speak to him about all your hot tub needs. Thanks for your help.
Hotspring Swansea
Into my second year with the Limelight Pulse . Quality tub . Hotspring after sales advice always available to help with any questions. Particularly Simon in Swansea , always keen to discuss your experiences and impart his knowledge. Thanks for all your help past and future.
Customer service is great
Customer service is great. Delivery when they said they would and set up all done before they left. And they are on the end of the phone to answer any questions I have.
Had my hotspring tub delivered 3 years…
Had my hotspring tub delivered 3 years ago today, initial issue with it with regard to scratches in the corner and dent in side from where it was brought into the garden. This was rectified by hotspring asap, cant fault the aftercare. I also buy my chemicals from hotspring, initially online, but more recently in store in Dobbies, they are always extremely helpful there, particularly Simon.
Super people to deal with!
Super people to deal with, from choosing our hot tub, installation and set up to on-going maintenance. Great choice of products and very knowledgeable staff. Highly recommended! 😊
Instalation was very helpful and…
Instalation was very helpful and informative... Also the purchase was easy.
8 years of Hot tubs
Bought our hot tub and have now had it for 8 years without any issues. Always collect our salts and equipment from Hot Springs, always friendly and helpful for chemicals, would recommend always.
Very helpful staff
Very helpful staff, knowledgeable and nothing too much trouble. They have always been on the end of the phone if I needed any support.
I would definitely recommend them.
Cheaper to run than expected
Having bought a Hot Spring Relay about six years ago, I am still amazed at how cheap it is to run despite rising energy costs. Really impressed and it has been a great asset. Just love it!!!!
There people who work here was amazing…
There people who work here was amazing and the hot tub are nice and great price and lovely people
Very helpful
Saltwater sovereign hot tub
We've had hot tub 15 months.The before and after care service is excellent . Hot tub is amazing but We have had a few issues which they came out and sorted within the 12 months.
Great service from the start…
Great service from the start when we met Josie in Swansea. She continued to communicate very effectively throughout the entire purchase process. The two delivery guys Jack and Josh were awesome and went above and beyond. I had an issue whereby the tub didn’t come with a subwoofer as it should with the music option, but that has now been scheduled for installation.
Rob and the Team have been fantastic…
Rob and the Team have been fantastic from first visit. The knowledge and genuine level of understanding has been second to none. Would and have highly recommended their sales and service. Anyone unsure should go speak with Rob, he will make sure you feel welcome and provide you with a breath of honest fresh air.
Excellent experience all round, faultless
Rob was a great help when purchasing and made the experience very easy. Always available on the phone for advice and helpful whenever we needed it.
Great team installed and set up, couldn’t fault the whole experience. Highly recommend.
A very helpful and knowledge team
A very helpful and knowledge team, Genna, Stuart, Joshua, Matt and Dee. We have our hot tub for just over a month and we love it. I have no hesitation in recommend them for their sales, installation and service expertise.
Fantastic advice from Simon
Fantastic advice from Simon, as per usual. Highly recommend.
Simon was super helpful
Simon was super helpful _very kniwkegabke, wukk definitely get chemicals here again, great service
I have the relay hot tub and have had…
I have the relay hot tub and have had it a few years, it is the best thing I ever did buying this. Sue sold me the hot tub, she was extremely helpful, tons of advice. Sue continues to be helpful by phone or in person. Amazing service
Chepstow showroom
I Spoke to Simon in Chepstow after coming in for some chemicals and ended up having a a really good chat with him. What a lovely bloke
Dette er Trustpilot
Alle kan skrive en anmeldelse på Trustpilot. En anmeldelse er ejet af personen, som har skrevet den, og vedkommende kan derfor redigere eller slette den til enhver tid. En brugers anmeldelser bliver vist, så længe vedkommendes konto er aktiv.
Virksomheder kan bede deres kunder skrive en anmeldelse ved hjælp af automatiske invitationer. Denne type anmeldelser handler om reelle oplevelser og markeres "Verificeret".
Læs mere om andre typer anmeldelser.
Vi bruger en kombination af dedikerede medarbejdere og avanceret teknologi til at beskytte vores platform. Find ud af, hvordan vi bekæmper falske anmeldelser.
Læs om anmeldelsesprocessen på Trustpilot.
Hér finder du 8 tips til at skrive anmeldelser.
Verificering kan være med til at sikre, at det er rigtige mennesker, der skriver de anmeldelser, du læser på Trustpilot.
Det kan påvirke TrustScoren, når man tilbyder incitamenter i bytte for anmeldelser, eller når man kun spørger bestemte kunder, og det er imod vores retningslinjer.








